Information concerning examinations can be found on the website of the programme or the website of the Examination Board. Please consult these sites before contacting the Examination Board. You may first want to take a look in the Frequently Asked Questions (FAQ) section to see whether you can find an answer to your question there.
Brief general questions can be asked by e-mail to email@example.com or by phone 010 4081895 during opening hours (09.00 – 12.30 hrs.).
Official requests (e.g. requesting extension of grade validity) can be submitted via the Online Request Form, accompanied by all relevant documentation (such as a recent version of your Osiris study progress overview ("dossieroverzicht").
In absence of contact data the Examination Board will use data as provided through the OSIRIS-system.
Be explicit in addressing the Examination Board. When a course is involved, mention the course’s title, the teacher responsible, and the course’s code. When a test or examination is involved, mention the course’s title and code, the teacher, and the date. Once again, being explicit and clear in your letter helps handling it expediently. Finally, always provide motivation as to why the request is submitted and as to why the request should be granted.
In the event that you are asked to hand in a (certified copy of a) certificate, transcript or diploma, you still have to send/show this document in its original form to the Examination Board for verification. These kind of documents will not be accepted in a digital from.
You may expect a decision of the Examination Board within 4 weeks. For more complicated requests, where multiple people are involved in the decision making process, or in the busy month of August, it might take longer than 4 weeks to come to a decision. We ask for your understanding.
Rotterdam School of Management, Erasmus University
Examination Board BSc & MSc Programmes, Mandeville Building T5-41
PO Box 1738
3000 DR Rotterdam
Secretariat Examination Board
Mandeville Building, room T5-41
Burgemeester Oudlaan 50
3062 PA Rotterdam
Opening hours: Monday till Friday from 09.00-12.30 hrs (except for holidays)