You will benefit from the programme Engaging Customers through Social Media if you are a brand manager, social media manager, marketing executive or another professional and interested in understanding how to interact with customers through social media in order to achieve your brand’s strategic goals.
Here’s what previous participants say about the Engaging Customers through Social Media programme:
“Engaging Customers through Social Media gives managers the essential insights into why you want to use social media. If you want to set up a social media strategy, don’t read the general media about it – it’s outdated. On a professional level, I work with social media on a daily basis. RSM gives the latest scientific research about why we do what we do, and how you should carry on. The teacher, Dr Jason Roos, is unique. He combines a lot of experience from business life and scientific findings. He is a great storyteller and has a quick but solid way of teaching. Also, I very much enjoyed sharing useful experiences and vivid stories with the other participants.”
René Quist, editor-in-chief at De Buik van Rotterdam