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Centre of Expertise

Selected Publications

Govers, Robert & Go, Frank, M., (2004a) "Projected Destination Image Online: Website Content Analysis of Pictures and Text", Information Technology & Tourism, 6(1): 13–30.

Govers, Robert & Go, Frank, M., (2004b) " Cultural identities constructed, imagined and experienced: A 3–gap tourism destination image model", Tourism Interdisciplinary Journal, 52 (2): 165–183.

Rekom, Johan, van and Go, F.M, ‘Sustaining Cultural Identities in a Globalizing World’, Annals of Tourism Research (under review).

Govers, Robert & Go, Frank, M., (2003) ‘Deconstructing Destination Image in the Information Age’, Information Technology & Tourism, 6(1): 13–30.

Go, Frank, M., Lee, Ronald M., & Russo, Antonio P., (2003) ‘e–Heritage in the Globalizing Society: Enabling Cross–Cultural Engagement’, Information Technology & Tourism, 6(1): 55–68.

Riege, A, Perry, C and Go, F.M (2001) ‘Partnerships in International Travel and Tourism Marketing: a Systems–oriented Approach between Australia, New Zealand, Germany and the United Kingdom’, Journal of Travel and Tourism Marketing, 11 (1), pp.59–77.

Go, Frank M. & Robert Govers (2000) ‘Integrated Quality Management for Tourist Destinations: A European Perspective on Achieving Competitiveness’, Tourism Management, 21:79–88.

Wei, Zhang and Go, F.M. (1999) ‘The meetings, conventions and Expositions Industry in Beijing: Problems and Strategies’, Journal of Travel and Tourism Marketing 8(1), pp. 101–111.

Go, F.M & Robert Govers (1999) ‘The Asian Perspective: Which International Conference Destinations in Asia Are the Most Competitive?’, Journal of Convention & Exhibition Management, Vol 1(4), pp. 37–50.

Rekom, Johan van, Teunissen, Wim and Go, Frank M. (1999) ‘Improving the position of Business Travel Agencies: Coping with the information Challenge’, Information Technology and Tourism Applications Methodologies Techniques 2 (1): 15–29.

Go F.M. (1998) ‘Tourism in the Context of Globalization’, Papers de Turisme, 23:151–171.

Chan, A., Pine, R., and Go, F. (1998) Service Innovation in Hong Kong, Service Industries Journal, 8(2): 112-124.

Go, Frank and Zhang Wei, (1997) ‘Applying Importance–Performance Analysis to Beijing as an International Meeting Destination’, Journal of Travel Research, XXXV: 4 (spring) pp.42– 49.

Go, F. and Chan, A. (1997) ‘A normative framework for entrepreneurship and innovation in Hong Kong Tourism’, Journal of enterprising culture, 5:1: 75–88.

Go, F. and Govers, R (1997) ‘The Asian Perspective which international conference destinations in Asia are the most competitive?’, CEMS Business Review, 2: 1: 57:65.

Go, Frank, M. (1996) ‘A Conceptual Framework for Managing Global Tourism and Hospitality Marketing’, Tourism and Recreation Research Journal, Vol. 21 (2) 1996:37–43.