FAQ for MSc students

FAQ for MSc students

For General Questions and information for the entire university community, please refer to https://www.eur.nl/corona

Students can contact the Service Desk for advice via: T : (010) 408 88 80 or contact form

Master education in the fall semester 2021-2022

  • How will RSM deliver education in the master programmes in the fall?

    RSM expects students to be present for their education on campus for the Fall 2021 semester, as we expect the rates of COVID infections and of overall vaccination to be within a safe margin for being able to offer face-to-face education once again. However, we are also aware that, in incidental cases, students may be hindered from coming to Rotterdam, specifically stemming from either persisting international travel restrictions or from a case of (serious or long-term) COVID-related illness themselves or of a family member that prevents them from leaving their current location. For those students, an exemption from physical presence in the coming semester may be possible. (See below “Do students have the choice to follow their programme remotely in the fall?”)

    Exceptional cases notwithstanding, the primary mode of education is thus expected to be face-to-face – with possible use of hybrid and blended education modes – and course instructors will further decide on the manner of making educational content for a given course available online for those students who require it. Students will be informed about the course delivery method via course Canvas pages.

    What does ‘hybrid’ education mean?

    Hybrid education involves delivery of educational elements via both face-to-face and various virtual platforms such as live streaming lectures via Zoom or MS Teams, pre-recorded videos and online discussions in forums, and quizzes, among other activities.

    What’s the difference between ‘hybrid’ and ‘blended’ education?

    In hybrid education, some students are physically present during a given face-to-face, in-class session, some are participating in the same session synchronously, though remotely, e.g. via Zoom. Blended education means that some course elements (or parts of the programme) are taught online, either live or via video recordings, and the other parts in the classroom (including hybrid classrooms).

    Do students have the choice to follow their programme remotely in the fall?

    In principle, we expect all students to participate in their programmes and take their examinations on campus. For students who are not able to travel to the Netherlands/Rotterdam due to COVID-related issues and who have successfully applied for exemption from presence in the classroom with our study advisers, there will be an option to follow their courses online in the Fall 2021 semester. Online options may include classes (e.g., via live stream and/or video recordings), group work (e.g., the opportunity to meet with fellow students via Zoom or MS Teams), as well as assessments and exams (e.g., take-home assessments and/or online exams).

    Students wishing to apply for exemption must complete the following steps:

    • Contact our team of study advisers to find out if your reasons for not being able to come to Rotterdam during fall semester 2021 warrant an exemption
    • If yes, please complete this webform at the latest by 1 August 2021 and send it to studentadviser@rsm.nl
    • Your application for online education or online exams and assessments will be assessed by 15 August 2021 at the latest.

    Are all lectures recorded?

    RSM expects all students to come to Rotterdam in the Fall semester 2021. We expect vaccination rates in August/September to be sufficiently high to warrant safe on-campus education again. For students who due to COVID are not able to come to campus and have received approval from study advisers (see “Do students have the choice to follow their programme remotely in the fall?” above), RSM has committed to providing online alternatives in the Fall 2021 semester. Content will be made available either via live streaming or as recordings. Whether course content is livestreamed on a specific date/time or provided as a recording to watch at a later moment is at the discretion of the course instructor.

    Are guest lectures taking place on campus?

    The extent to which guest lectures take place and whether those lectures take place on campus or online is at the discretion of the programmes and their instructors. In some cases, it may be more efficient and more sustainable to host an online guest lecture than to have the guest speaker travelling long distances for a limited assignment.

    Are tutorials available on campus?

    Tutorials may at times take place on campus, but that possibility will depend on each programme and course instructor, the limitations in place regarding social distancing, and the availability of classrooms.

    For those students located in a different (distant) time zone who have received approval to attend the sessions remotely, what will the schedule be for online classes?

    The course schedule will be the same for all the students participating in a given course; the Central European Time zone is leading. Course schedules will be accessible via the EUR course catalog in mid-July 2021.

    Have course schedules or curricular structure for the master changed, given the online setting?

    No, the schedules and structure for the academic year in terms of the blocks remain the same. An overview of the Academic Calendar 2021-2022 is available on the RSM website.

    When are Fall 2021 course schedules available?

    Final schedules for the Fall 2021 semester will be published in mid-July 2021 at the university’s online course guides.

    Do professors have online or offline office hours?

    There is no specific policy regarding professors’ office hours, whether on- or offline. Given the current limitations on the use of space on campus and social distancing measures, it is likely in most cases that instructors will not have scheduled offline office hours. Kindly check with the professor(s) for specific details and possibilities.

  • Will exams take place on campus?

    Exams will take place in the exam hall on campus. Only those students who received an exemption – due to COVID – and are therefore not able to be present in the exam hall may take a remote exam. Online proctoring may or may not apply, depending on the type of exam. Students with an exemption from taking the exam on campus will be informed in due time about the mode of examination and the required preparations in a given case. (See above “Do students have the choice to follow their programme remotely in the fall?” for procedure on applying for exemption)

    What is online proctoring and does EUR use it?

    EUR does use online proctoring of written exams; more information about online proctoring at EUR/RSM can be found here.

  • Are there social platforms to meet fellow students in the master programmes?

    Yes, STAR (the Study Association of RSM) currently coordinates Facebook and WhatsApp groups per programme and also hosts events on and off campus for master students. Students may contact STAR for information via their website.

    I am an international student: should I come to Rotterdam if I can?

    In principle, we expect all students to be present on campus for their education in the Fall 2021 semester. The only exceptions are students who due to COVID are not able to travel to Rotterdam.

    Although we are confident that with the start of the academic year 2021-2022 the rate of vaccination in the Netherlands will be sufficiently high to enable us to offer education for our students in a safe way, we still expect all staff and students to be aware of and follow safety guidelines in effect in the Netherlands/Rotterdam at any given moment.

    Will there be a physical graduation ceremony in fall 2021?

    We are planning for a face-to-face MSc graduation ceremony. Graduating students will be kept informed via e-mail and information will also be updated in the MSc Graduation page.

  • Will thesis meetings with coaches and/or co-readers take place on campus or online?

    It is up to the student and the respective coach/co-reader to decide if they want to meet on campus or online for feedback meetings and the thesis defence. There may be cases where one or the other is the more suitable manner.

    Please note that in case of face-to-face meetings, all the involved parties should agree to participate and follow the respective guidelines.

    Will the thesis defence be in person?

    For the 2020-2021 academic year, online defences have been authorized, without special permission required from the Examination Board. For the 2021-2022 academic year, a policy has not yet been established and will thus be determined and communicated to students at a later time.

  • Where can I get tested for coronavirus in Rotterdam/The Netherlands? Is it possible to get tested on campus?

    COVID-19 testing services are not available on campus. Please visit the website of the Rotterdam Regional Health Service (GGD Rotterdam-Rijnmond) for information on where and how to get tested in Rotterdam (website site in Dutch, but can be run through Google Translate).

    Furthermore, the Dutch government has made free rapid tests (two per week) available to all students and employees of Dutch universities. These test kits can be ordered via https://www.zelftestonderwijs.nl/.

    Where can I find out about active COVID-19 measures in place in the Netherlands?

    Updated information is available both on the website of the Dutch National Institute for Public Health and the Environment (RIVM), as well as on the Dutch Government website (both sites available in English).

    Rules for students admitted to the master on the basis of soft-cut admission

    Students starting their master programme in the academic year 2021-2022 who have not yet completed their Bachelor programme must ensure that they complete their Bachelor courses and obtain the Bachelor diploma before August 2022. Otherwise, they will not be able to graduate from the master programme (even if all master courses have been successfully completed) nor will they be able to continue with a second year of study for their master programme.


    Student housing in the Netherlands is not arranged for you by the university or faculty; it is rather your own responsibility to secure housing. You can find information about housing options on this website. There is also a specific webpage containing FAQ’s about Housing and COVID-19. Please be prepared for your search to take some time as the demand for housing in Rotterdam is generally high.

    If you have difficulties with finding housing, you are advised to send an email to housing@eur.nl or studenthousing@eur.nl.


    You can find EUR’s FAQ regarding facilities here (scroll down to “Campus,” “Buildings,” and “Hygiene.”) This page is updated regularly.

    Are the study spaces in the library open/available?

    Barring active lockdowns, most of the buildings on campus have remained open for and accessible to students and employees. This includes study spaces in the University Library and in the Polak Building.  It may be necessary to reserve a study space beforehand. You can reserve your study spot on Woudestein campus here.

    Any remaining COVID-19 safety measures, such as keeping minimum physical distance of 1.5 metres, must also be abided by in study space areas (see here for details, scroll down to “Education on campus”) as well as in all other areas of campus.

    Please always refer to the university’s library’s website to clarify what services are being offered, and what services may otherwise be affected by active COVID-19 measures.

    Which on-campus facilities are open/available?

    We are expecting most facilities to be open from the Fall 2021 semester. You can consult the full list of open facilities here.

    Are databases available remotely?

    As explained on the University’s Library webpage, most of our databases are accessible remotely. Some databases, like Bloomberg or Eikon, are only accessible via on-campus terminals, and will not be made available online for the foreseeable future. Students who need these data should come to campus or must use alternate databases.

    Should you need information for those databases, you can reach out to the Erasmus Data Service Centre to discuss the options (their contact information can be found here).

    What guidelines are in place on campus to maintain safety and hygiene?

    Please refer to the EUR COVID-19 dossier for full details on campus rules.

    How can I contact MSc Programme Management?

    The MSc Programme Management team is currently working remotely, and therefore is not available in the office nor by phone.

    They are available via the specific email addresses below and strive to provide an answer to student inquiries within two working days:

    • IM/CEMS: cems@rsm.nl
    • MScBA Master in Management: mim@rsm.nl
    • MScBA Business Analytics and Management: bam@rsm.nl
    • MSc Finance and Investments: msc.fi@rsm.nl
    • All other one-year MSc programmes: msc@rsm.nl