For the quickest support possible, here is who you need to contact on various topics:

Appointment to record and/or stream lectures at Bayle building	RSM BV IT Services at itservices@rsm.nl or via +31 10 408 8624
Zoom licenses	Your programme management
Didactics online and what tools to use	Learning and Innovation Team at learninginnovation@rsm.nl
How to use those tools	RSM BV IT Services at itservices@rsm.nl or via +31 10 408 8624
Issues with any of the provided solutions	RSM BV IT Services at itservices@rsm.nl or via +31 10 408 8624

RSM BV will support using Teams and Teams Live Events as back-up tools, in the unlikely scenario of Zoom failing or being unavailable. If that becomes the case – more details and manuals will follow.