Programme assistant MSc programmes


Monday, 11 March 2019



Contact Details:

For more information please send an e-mail to: Dr Gabriele Helfert, Executive Director MSc Programmes via

Saturday, 30 March 2019

Do you have really strong organisation and communication skills? Are you accurate and efficient when working with different IT systems? And can you juggle a variety of different tasks for different people at the same time? Then you could be the new …

Programme assistant MSc programmes

(0.8-1.0 FTE) | Start date: 1 May 2019

… at Rotterdam School of Management, Erasmus University (RSM) to support our MSc programme management team. The team manages RSM's full-time master programmes portfolio, currently consisting of 14 MSc programmes, with about 220 courses, 120 teachers, and almost 2,000 students. You will collaborate with four programme managers, the executive director of MSc programmes, the dean of education, student assistants and a trainee, and with colleagues from other departments, faculties and central units.

Main tasks

  • Secretarial tasks, such as:

    • scheduling appointments, meetings, and gatherings

    • taking meeting minutes

    • ordering catering

    • booking business trips

    • administration of office supplies and other facilities

    • online announcements or information distribution to students

    • data entry and processing

    • handling post

    • some finance tasks such as processing team invoices

    • some HR tasks as related to new hires and student assistants

  • Annual scheduling of MSc courses and exams

  • Timetable change requests throughout the academic year

  • Website content management

  • Administrative support to programme managers, executive director, and dean of education

  • Team and department support, such as organising social events

  • Online research

Required skills, experience, and education level

  • Minimum HBO or equivalent

  • Minimum 2 years in a similar role as an executive/administrative assistant

  • Excellent command of English and Dutch (both minimum CEFR level C1, speaking and writing)

  • Generally good communication skills (speaking and writing)

  • Advanced knowledge of and experience with the MS Office suite (especially Outlook, Word, Excel, and Powerpoint);

  • Ideally experience with content management systems (Typo3, Drupal)

  • Ideally experience with a timetabling software (Syllabus+)

  • Strong organisational sense/ability

  • Affinity and experience with administrative processes, databases, and analytic IT tools

  • Ability to understand and balance micro- and macro-processes

Required personal characteristics

  • High level of accuracy and detail-orientation

  • Ability to deal with a busy, dynamic working environment

  • Optimistic and strong problem-solving attitude

  • Strong sense of initiative-taking and responsibility for work

  • Service-oriented and diplomatic attitude (toward students, colleagues, and external parties)

  • Team orientation, but also able to work independently

  • Willingness and ability to learn

  • Affinity with international environments

  • Affinity with (higher) education

More information about our programme portfolio can be found at, and about the services we provide to our students at

Employment conditions

The conditions of employment comply with the collective labour agreement for Dutch universities (CAO NU). We offer a contract of 30.4-38.0 hours per week, initially for one year.

Salary is subject to training and experience and may vary from a minimum of € 2.579 (scale 8 CAO NU) up to a maximum of € 3.445 gross per month (scale 8 CAO NU), based on a full-time contract of 38 hours per week.

Erasmus University has attractive employment conditions, which include a holiday allowance of 8 per cent, an end-of-year bonus of 8.3 per cent, and a generous number of vacation days.


If you are interested in this position please send your application in English, including your résumé and motivation, to Dr Gabriele Helfert, Executive Director MSc Programmes ( Non-EEA nationals are requested to indicate whether they possess a valid work permit for the Netherlands. Further information about the position can also be obtained by emailing

The closing date for applications is 30 March 2019. Interviews and assessments with selected candidates will take place during the first two weeks of April in English and Dutch. Envisioned start date is 1 May 2019.

Acquisition is not appreciated.

About RSM

Rotterdam School of Management, Erasmus University (RSM) is one of Europe’s top 10 business schools. RSM provides ground-breaking research and education furthering excellence in all aspects of management and is based in the international port city of Rotterdam – a vital nexus of business, logistics and trade. RSM’s primary focus is on developing business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. Our first-class range of bachelor, master, MBA, PhD and executive programmes encourage them to become critical, creative, caring and collaborative thinkers and doers. Study information and activities for future students, executives and alumni are also organised from the RSM office in Chengdu, China.

RSM is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities, and nationalities.