IT business consultant with a focus on application management and IT demand management


Wednesday, 11 September 2019


Information Management & Consultancy (IMC)

Contact Details:

Please send your application for and inquiries about this position to Jeroen Melein via

Tuesday, 1 October 2019

Do information systems and IT solutions excite you? Do you want to make a significant contribution to a good cause? Become a member of our demand team to help build our business school, and improve your own skills and knowledge at one of the best universities in Europe. Rotterdam School of Management, Erasmus University (RSM) is looking for an IT business consultant with a focus on application management and IT demand management. 

As part of the department Information Management & Consultancy (IMC), the IT demand team works closely together with other departments and is responsible for user management, parts of functionality management and steering processes concerning information management and IT.The team advises on usage and improvement of information systems that are used in educational, research and operational processes, gives support to system implementations and arranges application management. Proactivity and ownership are key factors.

Our perfect match …

You’re a proactive and communicative advisor with management experience to strengthen our team. You will fit in if you love to track down the needs of researchers, teachers and business partners, and realise the best possible IT solution for them. This could be a process improvement, system change or a new application. You like instructing and guiding a group, for example for a user training or an application demo.

Your work day …

You travel to campus by bike or public transport and take your laptop out of your bag. As a team member, you discuss the previous day, your goals for today and what everyone needs to be successful.

You prepared and organised a brown paper session this morning for the marketing department to get a good grip on the business value of some new functionalities of a request for a new application. Then you have lunch with the team.

In the afternoon, you document the results and send out an improvement plan to the manager on whose request you’d arranged the morning session. Afterwards you stop by a few scientific departments, as you noticed that they are not using some functionalities of a new application. You explore and initiate the appropriate improvement.

With a satisfied feeling, you go for a round of squash or some boxing at the Erasmus Sport Center at the end of the day, or for some drinks with your colleagues somewhere on campus.

Our requirements …

  • You speak fluent Dutch and English on a high level (CEFR C1)
  • Bachelor- or master-level degree
  • Experience with managing information systems
  • Experience with improving business processes
  • Experience with documenting requirements for IT solutions
  • An innovative and agile mindset
  • Experience with higher education is a pro
  • Knowledge of and experience with BiSL is a pro

We offer …

Our employment conditions include 41 days off (when working 40 hours a week), mandatory training and personal development, and opportunities to attend relevant conferences. You will receive a competitive salary (CAO NU scale 11-12), based on skills and experience, a holiday allowance of 8 per cent and an end-of-year bonus of 8.3 per cent.