Online Written Exams - FAQ

Online Written Exams - FAQ

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2nd Camera Online Proctored exams

EUR has decided that from 20 February onwards all faculties need to use a second camera in online proctoring. The second camera will thus be used for all proctored online exams from now on. It reduces the risk of fraud and acts as a back-up in case of technical problems. In short, this means that you will have to use the camera of your mobile phone during proctored online exams in addition to the camera of your computer. You place your mobile phone behind you at an angle, and it then records you and what happens on your screen. Before your exam you will receive detailed instructions on how to set up your mobile phone for proctored online exams.

Last update:
Monday, 8 March 2021

Can I go to the toilet during the exam?

You will need to request special facilities if you have proven personal circumstances that require you to go to the toilet during the length of the exam. You can request those via the Student Advisers. Students without approval from Examination Board for toilet breaks are not allowed to take a toilet break during an online proctored exam.

Last update:
Monday, 1 March 2021

Can I practice how to use my phone or tablet as a 2nd Camera?

A test session for the second camera has been created for you to experience the set up for the exam with a second camera. You can register for the test session via this link. After going through the entire procedure, you will know what to expect.

Please note that any emails generated by this test session are not connected to your exam. You will receive a separate email for the systems check of your exam.

Last update:
Thursday, 29 April 2021

Can I take an online exam on campus? What do I need to do?

The exam hall (“M-Hall”) has a limited capacity, and therefore the option to offer on-campus exams is currently limited to students with special circumstances, which must always be discussed with our Student Advisers, and for proctored exams. If there are specific circumstances for which you cannot complete an online exam from home, please consult with one of our Student Advisers to discuss possible alternatives.

Last update:
Thursday, 29 April 2021

Can I use Google translate during proctoring?

If the Cover sheet of the exam states that a dictionary is not allowed, then Google Translate is also not allowed.

Last update:
Monday, 1 March 2021

Can I use my phone as a hotspot and 2nd camera at the same time?

Yes, you can. Depending on your phone subscription this may be expensive, in that case it is advisable to use stable Wi-Fi, preferably in combination with an internet cable for your laptop.

If you do want to use your mobile data for the exam, first test whether the connection meets the upload requirement of 1.5 Mbps. Make sure to mute all sound signals and during the set-up prior to the exam, do not put your phone in flight mode but click Next.

Last update:
Thursday, 29 April 2021

Does the ProctorExam app block messages or calls on my phone or tablet during the exam?

During the set-up procedure, ProctorExam asks you to put your phone or tablet in flight mode and then to connect to Wi-Fi. The flight mode blocks only regular calls and messages, but not other notifications. Therefore, you are advised to mute all sound signals on your phone or tablet to prevent that these notifications affect your concentration.

Last update:
Thursday, 29 April 2021

How can I access my exam?

Exams can take place in different platforms, such as Canvas, ANS or Remindo. The instructor will inform you before the exam in which platform the exam will take place and how to access the exam. If your exam is online proctored, you will have to follow the link that you will receive from the Exam Organization, after your systems check. If the exam is not online proctored, you can access the exam directly in the corresponding platform, which will be communicated by the course instructor.

Last update:
Thursday, 29 April 2021

How do I need to prepare the room and the second camera?

Your phone or tablet will be used as a second camera during the exam. The setup, in combination with your laptop, should look like this.

Your phone or laptop can either be left or right of you diagonally. Your screen should be visible through the camera of your phone or tablet. Be sure to charge your phone during the entire examination as it reduces the probability of an empty battery.

Make sure that you will take the exam in a well-lit room in which you are alone and can focus on the exam.

Last update:
Thursday, 29 April 2021

I don't have a mobile phone or a working camera on my phone, what do I do?

The ProctorExam app also works on a tablet. You may have it in your possession. If not, you may be able to borrow a phone or tablet from a family member or friend. If this is not possible, you can take the exam on campus. You can request a seat via Osiris Case.

Last update:
Thursday, 29 April 2021