Online Written Exams - FAQ

Online Written Exams - FAQ

Online written exams

I have an approval from the Examination Board for extra time: how do I know that I am in the right group for online exam?

If you receive the approval from Examination Board on time to be processed by Exam Organization (5 working days before the exam), your exam will be set up with the extra time you were entitled to. You can check if you were entitled the extra time in OSIRIS Student. How this will be processed depends on the system. If you noticed that the extra time has not been awarded in OSIRIS Student, please contact our Student Advisors. You can find their contact information here.

Last update:
Monday, 1 March 2021

How can I access my exam?

Exams can take place in different platforms, such as Canvas, ANS or Remindo. The instructor will inform you before the exam in which platform the exam will take place and how to access the exam. If your exam is online proctored, you will have to follow the link that you will receive from the Exam Organization, after your systems check. If the exam is not online proctored, you can access the exam directly in the corresponding platform, which will be communicated by the course instructor.

Last update:
Thursday, 29 April 2021

Who can I contact if I experience problems and/or have questions during the exam?

If you are taking a proctored exam, you should ask any questions either for technical issues or for content-related via the chat. If you are taking a non-proctored exam, you can email your questions to the contact person in the cover sheet of the exams. They will forward the questions to the appropriate recipients.

Last update:
Monday, 1 March 2021

What is the ‘integrity statement’?

The integrity statement is a clause included in all online exams to inform students about their responsibility and commitment to complete the exam without committing any type of fraud.

See an example below:

Please be aware that if you do not comply with these terms and conditions and/or there is a suspicion of fraud, sanctions may be imposed by the Examination Board which could even extend to permanent termination of your student registration (Rules and Guidelines Article 3.6).

Last update:
Monday, 1 March 2021

What happens if I decline the integrity statement, or if I fail to endorse it?

If you decline the integrity statement, the exam cannot be assessed, because it could be that part of the exam is not your own work. So, the result is a blank. If you fail to endorse the statement, you will also receive a blank result. If, after the exam, you realize that you failed to endorse the statement and report it to the course instructor, you will be asked to agree to the statement on paper, sign it, photograph it and send it to the course instructor. Then it could still be possible that you get a grade for the exam.

Last update:
Monday, 1 March 2021

Which Internet browser should I use?

If you are taking a non-proctored exam, we always strongly recommend using the latest version of Google Chrome. Alternatively, Firefox could also be used.

If you are taking a proctored exam, you need to use the latest version of Google Chrome. The software that is used for proctored exams by EUR (ProctorExam) operates with an add-on that only works in combination with Google Chrome.

Last update:
Thursday, 29 April 2021

What do I need for my exam?

  • A well-functioning laptop or a desktop computer. We recommend keeping the computer plugged in to the charger.
  • A stable internet connection (minimum upload speed 1.5 Mb p/s, check with e.g. www.speedtest.net). Use an internet cable if your Wi-Fi is not stable.
  • Your ERNA ID login credentials.
  • Permitted materials. Your teacher will inform you via Canvas and on the coversheet of the exam which materials are permitted (e.g. calculator, notes, etc.)
  • A quiet place to take your exam.

Additionally, for proctored exams

  • Google Chrome. The software that is used for proctored exams by EUR (ProctorExam) operates with an add-on that only works in combination with Google Chrome.
  • A second camera, either a mobile phone or tablet with the ProctorExam app installed. More information on the specifications can be found on the website of ProctorExam.
  • Make sure your laptop or desktop computer and phone or tablet have well-functioning webcams and microphones.
  • Make sure you have a valid form of identification (Student card, ID or passport).
Last update:
Thursday, 29 April 2021

What materials can I use during my exam?

The information about the form of the exam, the software used, and the materials allowed during the exam will be shared by your course instructor via the Canvas course site and in the exam cover sheet.

Last update:
Monday, 1 March 2021

If I experienced technical issues during my exam, who do I need to contact afterwards?

If you have experienced technical issues during your exam, you need to report them to Examination Board (eb@rsm.nl), including the course instructor and OAST (OAST@rsm.nl) in CC. If your exam was proctored, you additionally need to send your email to proctoring@eur.nl.

Last update:
Monday, 1 March 2021

Can I take an online exam on campus? What do I need to do?

The exam hall (“M-Hall”) has a limited capacity, and therefore the option to offer on-campus exams is currently limited to students with special circumstances, which must always be discussed with our Student Advisers, and for proctored exams. If there are specific circumstances for which you cannot complete an online exam from home, please consult with one of our Student Advisers to discuss possible alternatives.

Last update:
Thursday, 29 April 2021