The right way to manage customer churn for maximum profit
https://www.forbesindia.com/article/harvard-business-school/the-right-way-to-manage-customer-churn-for-maximum-profit/60743/1Participants
- Aurelie Lemmens
Role: Faculty
Reference type: Co-written by
Media outlets
- forbes india (Online)
Description
An article co-written by Aurelie Lemmens of RSM that describes how companies can more than double profits from customer retention, without expending any additional money or effort.
An article co-written by Aurelie Lemmens of RSM that describes how companies can more than double profits from customer retention, without expending any additional money or effort.