Frequently Asked Questions

Frequently Asked Questions

You’ve got questions? We've got answers!

Welcome to our Frequently Asked Questions section where you will find answers to the most commonly asked questions in relation to our pre-experience Bachelor and Master programmes.

FAQ Search

How does it work?

The questions and answers are organized in categories, with some questions listed in multiple categories. You can select a category and find all related questions and answers here, or you can search by key word. 

How to continue?

  • Select one of the categories on the right side of this page (or below this text when using the mobile version), or
  • Enter a query in the FAQ Keyword Search box

Your feedback is important to us

In each FAQ we will ask you if the answer was helpful to you. Please answer this by either clicking on ‘yes’ or ‘no’. Your feedback is important to us as it will help us to improve this FAQ section.

If you can't find a solution to your query here then please fill in our IBA (BSc) or Master (MSc) online contact form and we'll do our best to provide you with an answer as soon as we can.

Online Application Form (OLAF)

I have submitted my application but I have not received a confirmation email, did something go wrong?

Within two weeks after you have submitted your application form in OLAF, the RSM Admissions Office will let you know if your application is complete. Bear in mind that we receive a large number of applications towards the application deadline; therefore it may take longer than two weeks before you receive a confirmation e-mail. Only complete applications will be considered for admission. For this reason we urge that you do not wait until the last minute to submit your application. If you wait until the last minute, you will have no margin for error. If you apply early (at least 4 weeks before the deadline), some mistakes can still be corrected.

Last update:
Wednesday, 7 August 2019

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Can I upload more than one diploma?

Yes, you can add more than one diploma in each section of the application form (secondary, bachelor and/or master).

Last update:
Thursday, 8 August 2019

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Why does RSM require applicants applying for a Master or premaster programme to submit their secondary school diploma?

We ask for your secondary school diploma for two reasons. The first being that it is good practice in the world of credential evaluation to always ask for the underlying diploma when evaluating an academic credential. This gives additional insight into the academic career of an applicant and can tell us more about the level of the bachelor diploma. The second reason has to do with fraud prevention. The more documents someone has to fabricate, the greater the chance that they will be discovered.  Students who completed their secondary school in the Netherlands (havo or vwo) do not need to submit these documents. They will be verified by DUO when you register in studielink.

Last update:
Thursday, 19 September 2019

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Am I required to submit a motivation letter?

No, a motivation letter is not part of the application process. Instead, we ask you to answer four motivation questions in the Online Application Form (OLAF). 

Last update:
Wednesday, 18 September 2019

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What is ERNA?

After applying for a study at Rotterdam School of Management, Erasmus University in Studielink, you will receive a mail containing your ERNA credentials (username and password). An ERNA consists of your Student Number+ Initials (for example 12345aj@student.eur.nl) & a password.

With the ERNA credentials, you will have access to the Online Application Form for RSM's BScIBA, premaster and MSc programmes. 

For the duration of your studies at the Erasmus University, the ERNA credentials will also be your access code for ICT facilities, email, wifi etc. 

If you have started the application process in Studielink, but have not received your ERNA details, please inform the Erasmus University Support Centre (USC): usc@eur.nl 

Last update:
Wednesday, 7 August 2019

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Do I have to pay a handling fee?

All applicants who have earned their diploma outside of the Netherlands, pay a handling fee of €100 upon submitting their application. The Online Application Form will automatically determine whether you are required to pay the fee or not. This fee can be paid online using the Erasmus Payment System. This system offers applicants the possibility to pay using either iDEAL (for those with a Dutch bank account) or PayPal (which can be linked to any bank account or credit card worldwide). It is important that applicants complete the payment process as indicated, otherwise the system cannot register the payment. The fee is non-refundable. Applications without successful payment of the fee cannot be submitted and will therefore not be processed.

Last update:
Thursday, 15 August 2019

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