Job Title: Systems Engineering Team Leader
"On a personal level, I have learned more about myself and verify what I actually want. My ideas have changed and improved. On a professional level, I’m gaining a complete view of all aspects of business. This is valuable for me because I’m involved in improving IT business processes, which address aspects related to “the right thing to do” and “do things the right way."
Is the MBA a well-known degree in your company?
Air traffic control is a heavily technocratic environment, publically funded by the governments of the states in which we operate. I don’t think many people have one in the Maastricht centre, but my colleagues and peers are supportive and I’ve received practical support with extra leave.
How is the OneMBA impacting your current work at Eurocontrol?
Through the Leadership and Management courses I now have a better understanding of the drivers that impact decision-making, especially in a technocratic environment. My studies have explained the bigger picture and the business dynamics; why certain things might not be happening in the best way. I still may not be able to correct them fully, but I understand why they have happened. The global aspects of my studies have also been beneficial for my understanding of business processes within the company that spread across Europe.
As a self-funding programme participant, what is the Return on Investment (ROI) you expect from the OneMBA?
On a personal level, I have learned more about myself and verify what I actually want. My ideas have changed and improved. On a professional level, I’m gaining a complete view of all aspects of business. This is valuable for me because I’m involved in improving IT business processes, which address aspects related to “the right thing to do” and “do things the right way”. Doing wrong things the right way can lead to undesired outcome; doing right things the wrong way can lead to ineffective outcome. A complete view of all aspects of the business is helping me connect the two aspects at strategic and tactical levels. I feel that very clearly.
What expectations do you and your employer have about how your OneMBA will benefit the company?
We expect that I will be able to add value to the business by having a more rounded knowledge, and by bringing generic aspects of running a business into a technocratic environment. I can also influence others to look at the bigger picture and use a better, more systemic way of thinking.
How has the OneMBA impacted your professional life so far? Is it true that you get immediately applicable knowledge?
I have a better understanding of factors impacting decision making process, and a clearer direction of my professional career. I feel I can do a lot more in a more diverse business environment than before. I have also improved my own time management skills.
Do you notice different cultural approaches to working within global teams?
I work in an all-European environment, so there are different cultural approaches at work. Global teams in the OneMBA programme have provided further insight into the impact of different cultural approaches on effectiveness and efficiency of business operations. For example, the different meaning of ‘yes’ and ‘no’ in different countries, and different approaches to time management.
With your very busy schedule, how do you manage the cross-continental projects that you are doing with an international team?
I have a family; a wife and two children, and I’m actively involved in organising cricket activities in Eindhoven. I have reduced my social interaction, and my hours of sleep, but I have become more disciplined with my time, and I think I have improved the way I manage it generally, at work and outside work. I’m lucky to have huge support from my wife, and rely on her a great deal.
How have you enjoyed the Global Residencies so far?
I have loved them. I particularly enjoyed the residency in Turkey, and learning from very professional and inspiring professors in Washington. I appreciate having common objectives with the other international students, and the social aspects of the international trips.
I’m already finding the networking aspects of the OneMBA programme useful and have been in touch with students from other countries to exchange views. And here at RSM, the OneMBA students also coach each other along.
RSM’s values (in education) include Sustainability, Innovation, Critical Thinking and Spirit. How have you found these values expressed through the OneMBA?
Most noticeable for me is the ‘critical thinking’, as I have enhanced my ability to take in all aspects of an argument, and adopt a more systemic approach with an emphasis on the bigger picture.
What has been the best part of OneMBA for you so far?
The personal side, coming to know your own potential and understanding that you can do a lot more than you think you can. I would certainly recommend the OneMBA and not just from professional point of view. It’s valuable for your personal development too.
And after OneMBA, what does the future hold?
I feel I am expanding my horizons with the OneMBA course. I enjoy leading and believe that is where I get maximum professional satisfaction. In future, I will move into a business management leadership position.