FAQ

FAQ

You’ve got questions? We've got answers!

Welcome to our Frequently Asked Questions section where you will find answers to the most commonly asked questions in relation to our pre-experience Bachelor and Master programmes.

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Online Application Form (OLAF)

How should I fill in the Personal Information section of the online application form?

Sometimes our applicants are a bit confused when filling in the Personal Information section of the online application form. In order to help you out, we have explained the fields on the form below.

Example applicant name: Nicholas Andreas Peter van Zomeren

Family name = your full surname or last name as stated in your passport. In the example above you would list van Zomeren.

Full first names = all of your given names as stated in your passport. In the example case you would enter Nicholas Andreas Peter

First name = Your first name, or the name you would like to be addressed by. Nicholas likes to be called “Nick” so that is what he would enter here.

Current mailing address=  the address you are currently living at.

Permanent address = For some people this address is the same as the current mailing address, for others it is likely your parents address.

Last update:
Thursday, 19 September 2019

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Why does RSM require applicants applying for a Master or premaster programme to submit their secondary school diploma?

We ask for your secondary school diploma for two reasons. The first being that it is good practice in the world of credential evaluation to always ask for the underlying diploma when evaluating an academic credential. This gives additional insight into the academic career of an applicant and can tell us more about the level of the bachelor diploma. The second reason has to do with fraud prevention. The more documents someone has to fabricate, the greater the chance that they will be discovered.  Students who completed their secondary school in the Netherlands (havo or vwo) do not need to submit these documents. They will be verified by DUO when you register in studielink.

Last update:
Thursday, 19 September 2019

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Am I required to submit a motivation letter?

No, a motivation letter is not part of the application process. Instead, we ask you to answer four motivation questions in the Online Application Form (OLAF). 

Last update:
Wednesday, 18 September 2019

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I have submitted my application but I have not received a confirmation email, did something go wrong?

Within two weeks after you have submitted your application form in OLAF, the RSM Admissions Office will let you know if your application is complete. Bear in mind that we receive a large number of applications towards the application deadline; therefore it may take longer than two weeks before you receive a confirmation e-mail. Only complete applications will be considered for admission. For this reason we urge that you do not wait until the last minute to submit your application. If you wait until the last minute, you will have no margin for error. If you apply early (at least 4 weeks before the deadline), some mistakes can still be corrected.

Last update:
Wednesday, 7 August 2019

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Can I upload more than one diploma?

Yes, you can add more than one diploma in each section of the application form (secondary, bachelor and/or master).

Last update:
Thursday, 8 August 2019

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What is ERNA?

After applying for a study at Rotterdam School of Management, Erasmus University in Studielink, you will receive a mail containing your ERNA credentials (username and password). An ERNA consists of your Student Number+ Initials (for example 12345aj@student.eur.nl) & a password.

With the ERNA credentials, you will have access to the Online Application Form for RSM's BScIBA, premaster and MSc programmes. 

For the duration of your studies at the Erasmus University, the ERNA credentials will also be your access code for ICT facilities, email, wifi etc. 

If you have started the application process in Studielink, but have not received your ERNA details, please inform the Erasmus University Support Centre (USC): usc@eur.nl 

Last update:
Wednesday, 7 August 2019

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How do I upload new supporting documents to my application after I have submitted my application?

It is only possible to upload additional documents to a submitted application if the RSM admissions office has re-opened the document section of your application. If you need to add something to your application, please send an e-mail to msc.info@rsm.nl (MSc & PM) or bsciba@rsm.nl (IBA) and request that your application be re-opened.

To upload additional supporting documents click on the UPDATE SUPPORTING DOCUMENTS button in the blue ribbon at the top of your application.

Last update:
Tuesday, 8 August 2017

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Can I pay the handling fee by bank transfer?

If you want to pay the handling fee via a bank transfer, you must provide the RSM Admissions Office with a proof of payment so that we can manually adjust your payment status in OLAF. The bank account details can be found in OLAF in the handling fee section.

We also accept payment via credit card without using PayPal. The transaction costs for these payments is 2,95% with a minimum of 35 cents. This is cheaper than the PayPal-Credit card option, which is 3,9% + 35 cents.

Last update:
Wednesday, 22 August 2018

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Do I have to pay a handling fee?

All applicants who have earned their diploma outside of the Netherlands, pay a handling fee of €100 upon submitting their application. The Online Application Form will automatically determine whether you are required to pay the fee or not. This fee can be paid online using the Erasmus Payment System. This system offers applicants the possibility to pay using either iDEAL (for those with a Dutch bank account) or PayPal (which can be linked to any bank account or credit card worldwide). It is important that applicants complete the payment process as indicated, otherwise the system cannot register the payment. The fee is non-refundable. Applications without successful payment of the fee cannot be submitted and will therefore not be processed.

Last update:
Thursday, 15 August 2019

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