7 dingen die klanten erg belangrijk vinden bij webshops en fysieke winkels

When visiting a shop customers have different demands than when they step into a store. A store should have a good reputation and excellent service, whereas webshops should have a clear website and fast delivery.

When visiting a shop customers have different demands than when they step into a store. A store should have a good reputation and excellent service, whereas webshops should have a clear website and fast delivery.

Participants

  • Cor Molenaar
    Role: Faculty
    Reference type: Written by

Media Outlets

  • Business Insider (Online)