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Resolving disputes in mediated “gig” work: How marketplace structure influences the impartiality of dispute handling by labor market intermediaries

A research paper on intermediary dispute handlers and the relationships these private regulators have with dispute parties using alternative dispute resolution (ADR) processes - the researchers posit that impartiality is primarily linked to marketplace structure.

Read the research: https://onlinelibrary.wiley.com/doi/10.1111/ntwe.12309

Participants
  • Greetje Corporaal
    Role: Faculty
    Reference type: Co-written by
Media Outlets
  • New Technology, Work and Employment (Scientific or industry journal)