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Thursday, 1 January 2009
The growing Indian IT service sector has forced Western multinationals to rethink their captive center strategy. The case shows how the basic concept of captive center has transformed over time.
Thursday, 1 January 2009
This simulation game aims to help participants become better team leaders by increasing their awareness of the main challenges to effective teamwork and by improving their skills at observation, analysis, listening, and giving feedback.