Prof. Eric van Heck
Profile
Eric van Heck is Professor of Information Management and Markets and Chairman of the Department of Technology & Operations Management, Rotterdam School of Management, Erasmus University (RSM).
His research concentrates on the role and impact of business architectures and digital platforms to deal with complex societal and business challenges.
At the moment he works on Auction Markets, Big Data & Analytics, Digital Business & Architecture, and Digital Work.
He is an active member of the Erasmus Center for Data Analytics and the Erasmus Center for Future Energy Business. Research is carried out in collaboration with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA.
Professor van Heck teaches an executive course on "Leading Transformation in the Digital Economy" in the ECGL-RSM Advanced Leadership Program (Jakarta, Indonesia). He leads modules in the RSM open executive course on "Leadership Challenges with Big Data" and modules in the ERIM/CentER PhD workshop on "Information Management Research".
Professor van Heck is the co-editor/co-author of fourteen books, including together with Ajit Kambil, Making Markets: How Firms Can Design and Profit from Online Auctions and Exchanges (Harvard Business Press, 2002).
Articles with co-authors have appeared in academic and business-oriented journals including California Management Review, Communications of the ACM, Decision Support Systems, Electronic Markets, European Journal of Information Systems, European Management Journal, Harvard Business Review, IEEE Transactions on Engineering Management, Information Systems Research, International Journal of Electronic Commerce, International Journal of Production Economics, Journal of Information Technology, MIS Quarterly, MISQ Executive, Strategic Outsourcing, and WirtschaftsInformatik.
Professor van Heck is an active member of the Association of Information Systems (AIS) community. He was the program co-chair of ECIS 2013 in Utrecht, the Netherlands, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando. He was the chairman of the doctoral consortium at ECIS 2008 in Galway, Ireland, and faculty member of the doctoral consortium at ECIS 2007 in St.Gallen, Switzerland, and ICIS 2011 in Shanghai, and member of the 2014 AIS nomination committee.
His former roles include that of RSM's Academic Director of the Business Information Management (BIM) MSc. program and ERIM's Director of Doctoral Education.
He has been a Visiting Student at Cornell University (Ithaca, USA), a Visiting Scholar at New York University (New York City, USA) and at the MIT Center for Information Systems Research (CISR) (Cambridge, USA).
He has been a Visiting Professor at Aalto University School of Business (Helsinki, Finland) and the Ludwig-Maximilians University (Munich, Germany). Currently, he is a Visiting Professor at Fundação Getulio Vargas (FGV) in São Paulo (Brazil). He leads the "Big Data Analytics Research" course in the FGV EAESP Winterschool.
He earned a BSc. degree (Land and Water Use), a MSc. degree (Majors in Land and Water Use and Information Management, Minors in Operations Research and Agricultural Economics) and a PhD degree (Information Systems) from Wageningen University.
Professional experience
Full Professor
Erasmus University Rotterdam
RSM - Rotterdam School of Management
Department of Technology and Operations Management
Full Professor
Erasmus University Rotterdam
RSM - Rotterdam School of Management
Department of Technology and Operations Management
Publications
Work in Progress (5)
- N. van der Meulen, P.J. van Baalen, E. van Heck & S. Mülder (2018). No Teleworker Is an Island: The Impact of Temporal and Spatial Separation along with Media Use on Knowledge Sharing Networks. Journal of Information Technology, Accepted.
- E. Diniz, E. Siqueira & E. van Heck (2018). Taxonomy of Digital Community Currency Platforms. Information Technology for Development, Accepted.
- Y. Lu, A. Gupta, W. Ketter & E. van Heck (2018). Information Transparency in B2B Auction Markets: The Role of Winner Identity Disclosure. Management Science, Accepted.
- Y. Lu, A. Gupta, W. Ketter & E. van Heck (2018). Dynamic Decision Making in Sequential B2B Auctions: A Structural Econometric Approach. Management Science, Accepted.
- E. Avci Surucu, W. Ketter & E. van Heck (2018). Managing Electricity Price Modeling Risks via Ensemble Forecasting: The Case of Turkey's Energy Policy. Energy Policy, Accepted.
Key Publications (45)
- M. Wasesa, A. Stam & E. van Heck (2017). The Seaport Service Rate Prediction System: Using Drayage Truck Trajectory Data to Predict Seaport Service Rates. Decision Support Systems, 95 (March), 37-48. doi: http://dx.doi.org/10.1016/j.dss.2016.11.008[go to publisher's site]
- A. Khedhaouria, A.R. Thurik, C. Gurau & E. van Heck (2016). Customers’ Continuance Intention Regarding Mobile Service Providers: A Status Quo Bias Perspective. Journal of Global Information Management, 24 (4), 1-21. doi: http://dx.doi.org/10.4018/JGIM.2016100101
- Y. Lu, A. Gupta, W. Ketter & E. van Heck (2016). Exploring Bidder Heterogeneity in Multi-channel Sequential B2B Auctions. MIS Quarterly, 40 (3), 645-662. doi: http://aisel.aisnet.org/misq/vol40/iss3/8/[go to publisher's site]
- S. Yang, T. Li & E. van Heck (2015). Information Transparency in Prediction Markets. Decision Support Systems, 78, 67-79. doi: http://dx.doi.org/10.1016/j.dss.2015.05.009
- M. Mocker, J.W. Ross & E. van Heck (2014). Transforming Royal Philips: Seeking Local Relevance While Leveraging Global Scale. In MIT Sloan CISR Working Paper No. 394, February 2014. Cambridge, USA: MIT Sloan Centre for Information Systems of Research (CISR)
- A. Vermerris, M. Mocker & E. van Heck (2014). No time to waste: the role of timing and complementarity of alignment practices in creating business value in IT projects. European Journal of Information Systems, 23 (6), 629-654. doi: http://dx.doi.org/10.1057/ejis.2013.11[go to publisher's site]
- G. van de Kaa, E. van Heck, H.J. de Vries, J. van den Ende & J. Rezaei (2014). Supporting Decision-Making in Technology Standards Battles Based on the Fuzzy Analytical Hierarchy Process. IEEE Transactions on Engineering Management, 61 (2), 336-348. doi: http://dx.doi.org/10.1109/TEM.2013.2292579[go to publisher's site]
- Ting Li, R.J. Kauffman, E. van Heck, P.H.M. Vervest & B.G.C. Dellaert (2014). Consumer Informedness and Firm Information Strategy. Information Systems Research, 25 (2), 345-363. doi: http://dx.doi.org/10.1287/isre.2014.0521[go to publisher's site]
- E. van Heck (2013). The five information technology blind spots of economists. RAE = Revista de Administracao de Empresas, 53 (3), 316-322.
- A.I. Nicolaou, M. Ibrahim & E. van Heck (2013). Information quality, trust, and risk perceptions in electronic data exchanges. Decision Support Systems, 54 (2), 986-996. doi: http://dx.doi.org/10.1016/j.dss.2012.10.024[go to publisher's site]
- E. van Heck, P.J. van Baalen, D. van der Meulen & M.P.A. van Oosterhout (2012). Achieving High Performance in a Mobile and Green Workplace: Lessons from Microsoft Netherlands. MIS Quarterly Executive, 11 (4), 175-188.
- E. Beulen, V. Tiwari & E. van Heck (2011). Understanding transition performance during offshore IT outsourcing. Strategic Outsourcing, 4 (3), 204-227. doi: http://dx.doi.org/10.1108/17538291111185449
- G. van de Kaa, J. van den Ende, H.J. de Vries & E. van Heck (2011). Factors for winning interface format battles: A review and synthesis of the literature. Technological Forecasting and Social Change, 78 (8), 1397-1411. doi: http://dx.doi.org/10.1016/j.techfore.2011.03.011[go to publisher's site]
- R.J. Kauffman, Ting Li & E. van Heck (2010). Business Network-Based Value Creation in Electronic Commerce. International Journal of Electronic Commerce, 15 (1), 113-143. doi: http://dx.doi.org/10.2753/JEC1086-4415150105[go to publisher's site]
- S. Yang & E. van Heck (2009). The impact of multi-access technologies on consumer electronic auctions: a comparison of markets in China and the Netherlands. European Management Journal, 27 (1), 47-63. doi: http://dx.doi.org/10.1016/j.emj.2008.07.001[go to publisher's site]
- U.L. Radkevitch, E. van Heck & O.R. Koppius (2009). Portfolios of Buyer-Supplier Exchange Relationships in an Online Marketplace for IT Services. Decision Support Systems, 47 (4), 297-306. doi: http://dx.doi.org/10.1016/j.dss.2009.05.007[go to publisher's site]
- E. van Heck & P.H.M. Vervest (2009). Smart Business Networks: Concept and Empirical Evidence,. Decision Support Systems, 47 (4), 275-276. doi: http://dx.doi.org/10.1016/j.dss.2009.05.002[go to publisher's site]
- E. van Heck (2009). The Next Generation Workplace, Research Briefing. MIT Sloan CISR Research Briefing, IX (nr9B), 1-4.
- Ting Li, E. van Heck & P.H.M. Vervest (2009). Information Capability and Value Creation Strategy: Advancing Revenue Management Through Mobile Ticketing Technologies. European Journal of Information Systems, 18 (1), 38-51. doi: http://dx.doi.org/10.1057/ejis.2009.1[go to publisher's site]
- J. Quariguasi Frota Neto, J.M. Bloemhof-Ruwaard, J.A.E.E. van Nunen & E. van Heck (2008). Designing and evaluating sustainable logistics networks. International Journal of Production Economics, 111 (2), 195-208. doi: http://dx.doi.org/10.1016/j.ijpe.2006.10.014[go to publisher's site]
- C. Hilhorst, P.M.A. Ribbers, E. van Heck & M. Smits (2008). Using Dempster-Shafer theory and real options theory to assess competing strategies for implementing IT infrastructures: a case study. Decision Support Systems, 46 (1), 344-355. doi: http://dx.doi.org/10.1016/j.dss.2008.07.006[go to publisher's site]
- E. van Heck & P.H.M. Vervest (2007). Smart business networks: how the network wins. Communications of the ACM, 50 (6), 28-37. doi: http://dx.doi.org/10.1145/1247001.1247002
- M. Pozzebon & E. van Heck (2006). Local Adaptations of Generic Application Systems: The Case of Veiling Holambra in Brasil. Journal of Information Technology, 21 (2), 73-85. doi: http://dx.doi.org/10.1057/palgrave.jit.2000059[go to publisher's site]
- P.J. van Baalen, J.M. Bloemhof-Ruwaard & E. van Heck (2005). Knowledge Sharing in an Emerging Network of Practice: The Role of a Knowledge Portal. European Management Journal, 23 (3), 300-315. doi: http://dx.doi.org/10.1016/j.emj.2005.04.008[go to publisher's site]
- C. Driedonks, S. Gregor, A. Wassenaar & E. van Heck (2005). Economic and social analysis of the adoption of B2B electronic marketplaces: a case study. International Journal of Electronic Commerce, 9 (3), 49-72.
- L.F.J.M. Pau, P.H.M. Vervest, K. Preiss & E. van Heck (2005). Smart business networks (co-editors). Berlin: Springer Verlag
- J. Vesa & E. van Heck (2005). Factors in Adopting Multi-access Technologies in Online Consumer Auction Markets in Finland. European Management Journal, 23 (2), 182-194. doi: http://dx.doi.org/10.1016/j.emj.2005.02.007[go to publisher's site]
- L.F.J.M. Pau, P.H.M. Vervest, E. van Heck & K. Preiss (2005). Emergence of smart business networks. Journal of Information Technology, 19 (4), 228-233. doi: http://dx.doi.org/10.1057/palgrave.jit.2000024[go to publisher's site]
- M. Cunden & E. van Heck (2004). Bargaining Power and Information Technology in African-European Business Relationships Case of the Dutch Flower Auctions. European Management Journal, 22 (5), 573-587. doi: http://dx.doi.org/10.1016/j.emj.2004.09.014
- E. van Heck, D.J.E. Delporte-Vermeiren & P.H.M. Vervest (2004). In Search of Margin in Business Networks - The European Patent Office. European Management Journal, 22 (2), 167-182. doi: http://dx.doi.org/10.1016/j.emj.2004.01.013[go to publisher's site]
- A. Kambil & E. van Heck (2004). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges, Chinese Translation. China: China Machine Press
- S. de Ruiter & E. van Heck (2004). The Impact of Multi-access Technologies on Consumer Electronic Auctions. European Management Journal, 22 (4), 377-392. doi: http://dx.doi.org/10.1016/j.emj.2004.06.010
- O.R. Koppius, E. van Heck & M.J.J. Wolters (2004). The Importance of Product Representation Online Empirical Results and Implications for Electronic Markets. Decision Support Systems, 38 (2), 161-169. doi: http://dx.doi.org/10.1016/S0167-9236(03)00097-6[go to publisher's site]
- E. van Heck & A. Kambil (2004). Introduction to 'Innovative Auction Markets' Special Issue. Electronic Markets, 14 (3), 166-169.
- P.H.M. Vervest, E. van Heck, K. Preiss & L.F.J.M. Pau (2004). Introduction to Smart Business Networks. Journal of Information Technology, 19 (4), 225-227.
- E. van Heck (2002). Waarde en winnaar; over het ontwerpen van elektronische veilingen. (2002, juni 28). Rotterdam: Erasmus Research Institute of Management
- A. Kambil & E. van Heck (2002). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges. Boston: Harvard Business School Press
- L.P. Willcocks, E. van Heck & T. Kern (2002). The Winner's Curse in IT Outsourcing: Strategies for Avoiding Relational Trauma. California Management Review, 44 (2), 47-69.
- E. van Heck (2001). Innovative Electronic Auctions in Supply and Demand Chains: Empirical research in the flower industry. Journal on Chain and Network Science, 1 (1), 65-76. doi: http://dx.doi.org/10.3920/JCNS2001.x006[go to publisher's site]
- E. van Heck (2000). The cutting edge in auctions. Harvard Business Review, 78 (2), 18-19.
- E. van Heck & P.H.M. Vervest (1998). How should CIOs deal with web-based auctions? Communications of the ACM, 41 (7), 99-100.
- A. Kambil & E. van Heck (1998). Reengineering the Dutch flower auctions: a framework for analyzing exchange organizations. Information Systems Research, 9 (1), 1-19. doi: http://dx.doi.org/10.1287/isre.9.1.1
- E. van Heck & P.M.A. Ribbers (1998). Introducing electronic auction systems in the dutch flower industry - a comparison of two initiatives. Wirtschaftsinformatik, 40 (3), 223-231.
- E. van Heck & P.M.A. Ribbers (1997). Experiences with electronic auctions in the Dutch flower industry. Electronic Markets, 7 (4), 29-34.
- E. van Heck (1993). Design Management of EDI Systems, published dissertation. Alphen a/d Rijn: Samsom BedrijfsInformatie
Professional Publications
- E. van Heck (2017). Selling flowers with analytics. RSM Discovery - Management Knowledge, 31 (3), 8-10.
Recognitions
Editorial positions
-
Journal of Information Technology
Member International Advisory Editorial Board
Organization Memberships
-
Association for Information Systems
Member Nominating Committee
Side positions
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Fundação Getulio Vargas (FGV)
Visiting Professor
Courses
Introduction to Business
- Study year: 2018/2019, 2017/2018, 2016/2017, 2015/2016, 2014/2015
- Code: BAP064
- ECTS: 5 Level: Bachelor 1, Bachelor 1
Introduction to business administration
- Study year: 2018/2019, 2017/2018, 2016/2017
- Code: BKB001
- ECTS: 5 Level: Bachelor 1
Past courses
BIM master thesis
- Study year: 2016/2017, 2015/2016
- Code: BMMTBIM
- ECTS: 16
Business architecture and consultancy
- Study year: 2016/2017, 2015/2016
- Code: BM03BIM
- ECTS: 5 Level: Master
ERIM/CentER Workshop on Information Management Research
- Study year: 2016/2017, 2014/2015
- Code: BERMASC008
- ECTS: 5 Level: Master
BIM Honours Course
- Study year: 2015/2016
- Code: BMHONBIM
- ECTS: 10 Level: Master
BIM master thesis
- Study year: 2014/2015, 2013/2014
- Code: RSMMTBIM
- ECTS: 16
Business architecture and consultancy
- Study year: 2014/2015, 2013/2014
- Code: RSM04BIM
- ECTS: 5 Level: Master
Master thesis Business Information Management
- Study year: 2014/2015, 2013/2014
- Code: BKMMT-BIM
- ECTS: 20
Platform Ecosystems for Digital Collaboration
- Study year: 2014/2015
- Code: RSMME094
- ECTS: 6 Level: Master
Big Data and Business Analytics
- Study year: 2013/2014
- Code: RSMME011
- ECTS: 6 Level: Master
BIM research topics block 1
- Study year: 2013/2014
- Code: RSM03BIM
- ECTS: 1 Level: Master
BIM research topics block 2
- Study year: 2013/2014
- Code: RSM06BIM
- ECTS: 1 Level: Master
Business architecture and consultancy
- Study year: 2013/2014
- Code: BKM10BIM
- ECTS: 5
Introduction to Business
- Study year: 2013/2014
- Code: BAP64
- ECTS: 5 Level: Bachelor 1
Multi Agent Systems Research
- Study year: 2013/2014
- Code: BERMASC013
- ECTS: 5 Level: Master
Awards
- ERIM Impact Award (2010)
- ERIM Book Award (2004)
Selling flowers with analytics
How an experiment with big data analysis led the Dutch flower auction to achieve more stable prices.
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