Prof. Eric van Heck

Oosterhout, M., Koenen, E., & Heck, E. (2009). The adoption of Grid Technology and Its Perceived Impact on Agility. Empirical Evidence from a Business Experiment with Small and Medium Enterprises in the Netherlands. In P. H. M. Vervest, D. W. Liere, & L. Zheng (Eds.), The Network Experience. New Value from Smart Business Networks (pp. 285-300). Springer.

Oosterhout, M., Heck, E., Waarts, E., & van Hillegersberg, J. (2008). Business agility: Need, readiness and implications for Smart Business Networks. In P. H. M. Vervest, E. van Heck, & K. Preiss (Eds.), Smart Business Networks 2006 Conference Proceedings (pp. 157-180). Smart Business Networks.

Li, T., Heck, E., & Vervest, P. (2006). Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in Dutch Travel Industry. In M. Hitz, M. Sigala, & J. Murphy (Eds.), Information and Communication Technologies in Tourism Springer.

Li, T., Heck, E., & Vervest, P. (2006). Customer-Centric Business Networks: Case of the Evolutionary Network of Octopus. In P. Vervest, E. van Heck, & K. Preiss (Eds.), Smart Business Network: A New Business Paradigm Springer.

Kern, T., Willcocks, LP., & Heck, E. (2006). The winner's curse in outsourcing: How to avoid relational trauma. In L. P. Willcocks, & M. C. Lacity (Eds.), Global Sourcing of Business and IT Services (pp. 114-144). Palgrave Macmillan.

Oosterhout, M., Waarts, E., Heck, E., & van Hillegersberg, J. (2006). Business agility: need, readiness and alignment with IT-strategies. In K. C. Desouza (Ed.), Agile Information Systems: Conceptualization, Construction and Management (pp. 52-69). Butterworth-Heinemann.

Vervest, P., Preiss, K., Heck, E., & Pau, LFJM. L-F. (2005). The Emergence of Smart Business Networks. In P. H. M. Vervest, K. Preiss, E. Heck, & L. F. J. M. Pau (Eds.), Smart Business Networks (pp. 20-30). Springer.

Heck, E. (2004). Innovative Electronic Reverse Auctions in Demand Chains: Prototype and Experiments. In G. W. J. Hendrikse (Ed.), Restructuring Agricultural Cooperatives (pp. 29-50). Erasmus Universiteit Rotterdam (EUR).

Heck, E. (2004). Seizing the Value of Online Auctions. In S. Chowdhury (Ed.), Next Generation Business Handbook: New Strategies from Tomorrow's Thought Leaders (pp. 1169-1182). John Wiley & Sons Inc..

Jarkko, V., & Heck, E. (2003). The Impact of Multi-Access Technologies on Exchange Processes in Five Online Markets in Finland. In P. Walden (Ed.), ICT and Services: Combining Views from IS and Service Research (pp. 155-173). Turku Centre for Computer Science, TUCS General Publication.

Wolters, M., Heck, E., & Vervest, P. (2002). Modularity in Three Dimensions: A Study of Mass Customization in the Dutch House Building Industry. In Moving into Mass Customization. Information Systems and Management Principles (pp. 211-226). Springer.

Ribbers, PMA. P., Fairchild, A., Heck, E., & Kleijnen, J. (2002). Creating Alternative Electronic Trading Mechanisms in Time-Sensitive Transaction Markets. In Trust in Electronic Commerce (pp. 147-171). Kluwer Law International.

Koppius, O., & Heck, E. (2002). The role of product quality information, market state information and transaction costs in electronic auctions. In . - (Ed.), Academy of Management Proceedings , 2002 Academy of Management.

Heck, E. (2000). Innovative eAuctions in Supply and Demand Chains. In . - (Ed.), Fourth International Conference on Chain Management (pp. ---).

Heck, E. (2000). Winner's Curse in ICT Outsourcing and its Effects on the Outsourcing Relationship. In . -- (Ed.), Academy of Management (AoM) Conference (pp. ---).

Wilcocks, L., Heck, E., & Kern, T. (2000). Evindence of a winner's curse in ICT outsourcing and its effects on the outsourcing relationship. In . - (Ed.), Academy of management conference, Toronto, Canada (pp. ---)

Koppius, O., Kumar, K. K., & Heck, E. (2000). Electronic Multidimensional Auctions and the Role of Information Feedback. In H. R. Hansen, M. Bichler, & H. Mahrer (Eds.), Proceedings of the 8th European Conference on Information Systems (ECIS2000) (pp. 461-468). vol. 1

Heck, E. (2000). Innovative Electronic Auctions in Supply and Demand Chains: Empirical Research in the Floower Industry. In J. H. Trienekens, & P. J. P. Zuurbier (Eds.), Chain Management in Agribusiness and the Food Industry (pp. 409-418). Wageningen Pers.

Berger, R., Lansbergen, C., Meijboom, B., Peteri, P., Muller, M., op den Brouw, P., & Heck, E. (1999). Debat 'Innovative transport systems of the Aalsmeer Flower Auctions'. In . - - (Ed.), Netherlands Industrial Property Office (pp. 39-47). NIPO. Annual Report

Heck, E., & Ribbers, PMA. P. (1999). Experiences with Electronic Auctions in the Dutch Flower Industry. In C. Westland, & T. Clarck (Eds.), Global Electronic Commerce: Theory and case Studies (pp. 355-366). The MIT Press.

Heck, E. (1999). Electronic Auctions in the Flower Industry. In R. Dean (Ed.), E-commerce: threats, opportunities & realising the potential/marketing, sales and virtual communities (pp. 47-56). UNICOM.

Heck, E. (1999). Different Electronic Markets. In R. - Dean (Ed.), Implementing E-commerce (pp. 23-48). UNICOM.

Heck, E., & Ribbers, PMA. P. (1999). The Adoption and Impact of EDI in Dutch SME's, TRACK 7: Management of Technology. In R. H. - Spraque (Ed.), Proceeding of: HICSS'99 - 32nd Hawaii International Conference on System Sciences (pp. 1-9). IEEE Computer Society Press.

Heck, E., & Vervest, P. (1999). Web-based auctions: How should CIO's deal with them. In . - ITU (Ed.), Proceeding of: World Telecom99/Inter@ctive99, London (pp. 10-17). ITU.

Heck, E., Klein, S., Kambil, A., & Lodbrok, P. (1998). Web-based auctions: theoretical issues and practical experiences. In R. Hirscheim, M. Newmann, & J. I. DeGross (Eds.), Proceedings of the Nineteenth International Conference on Information (pp. 431-433). ICIS.

Wolters, M., Heck, E., Hoogeweegen, MR., & Vervest, P. (1998). A business network redesign approach: conceptual and practical issues. In . Bovy, P.H.L. (Ed.), Transport, Infrastructure and Logisticts: Competition, Innovation and Creativity (pp. 1-19). The Netherlands Trail Research School.

Heck, E., & Vervest, P. (1998). Electronic web-based auctions: theory and practice. In R. Bons, S. Klein, R. M. Lee, & H. Williams (Eds.), Fourth Research Symposium on Electronic Markets: Negotiation and Settlement in Electronic Markets (pp. 55-62). EURIDIS.

Matsuda, T., & Heck, E. (1998). AUCNET's third challenge - critical success factors for new entrants using electronic markets. In J. K. Lee, S. H. Kim, A. B. Whinston, & B. Schmid (Eds.), Proceedings International Conference on Electronic Commerce '98 (pp. 191-197). International Center for Electronic Commerce.

Heck, E. (1998). Veilingen en tenders op het internet: 'eenmaal, andermaal ... verkocht'. In B. Tiggelaar, & M. van Reijsen (Eds.), Onderzoek in nieuwe media, i&i-jaarboek 98 (pp. 85-92). Otto Cramwinkel.

Heck, E., & Ribbers, PMA. P. (1998). Experiences with electronic auctions in the Dutch flower industry. In R. Dean (Ed.), proceedings of the 11th Conference EEMA. Electronic Commerce is no longer a choice (pp. 31-33). EEMA. Say it with Flowers - Case Study

Heck, E. (1998). Say it with flowers. In R. Dean (Ed.), Electronic Commerce is no Longer a Choice (pp. 31-33). EEMA.

Heck, E., van Damme, E., Kleijnen, J., & Ribbers, PMA. P. (1997). New entrants and the role of information technology: The case of the Tele Flower Auction in the Netherlands. In J. F. Nunamaker, & R. H. Sprague (Eds.), Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences (HICSS), Vol III (pp. 228-237). IEEE Computer Society Press.

Heck, E., van Damme, E., Kleijnen, J., & Ribbers, PMA. P. (1997). New entrants and the role of information technology : The case of the tele flower auction in the Netherlands. In S. Klein, & H. Williams (Eds.), 3rd Research Symposium on Emerging Electronic Markets (pp. 35-49). Institut für Wirtsschaftsinformatik der Uv. St. Gallen. Arbeitsbericht IM HSG/CCEM/ Vol. 46

Heck, E., & Ribbers, PMA. P. (1997). Introducing electronic auction systems in the Dutch flower industry: a comparison of two electronic auction system initiatives in the Dutch flower auctions. In B. Katzy, K. Kumar, K. Crowston, & C. P. van Fenema (Eds.), Virtual Operations and Agile Organizations. Workshop Proceedings European Agility Forum (pp. 1-28). Copyright Center for Management of Cooperation, EUR.

Heck, E., & Bon, H. (1997). Business value of electronic commerce. Case study: the expected costs and benefits of electronic commerce scenarios for a Dutch exporter. In D. R. Vogel, J. Gricar, & J. Novak (Eds.), Proceedings Tenth International Bled Electronic Commerce Conference "Global Business in Practice". Volume 2: Research (pp. 206-223). Moderna Organizacija.

Heck, E., & Ribbers, PMA. P. (1997). Value-creation by reshaping customer and supplier relationships with EDI: The case of Technische Unie in The Netherlands. In R. Galliers, C. Murphy, S. Carlsson, H. R. Hansen, C. Loebbecke, & R. O'Callaghan (Eds.), Proceedings 5th European Conference on Information Systems. Volume III (pp. III, 1234-1250). Cork Publishing Limited. Volume 3 of a 3-volume set

Heck, E., & Ketter, W. (2010). Software agents supporting decision-makers in complex flower business networks. In Liber Amicorum - In memoriam of Prof.dr.ir.Jo van Nunen (pp. 253-260).

Koppius, O., & Heck, E. (2005). Supply and Demand Driven Coordination in Smart Business Networks. In P. Vervest (Ed.), Smart Business Networks (pp. 273-287). Springer.

Wolters, M., Vervest, P., & Heck, E. (2005). Building Networks In-Sync. In P. Vervest, E. Heck, K. Preiss, & L-F. Pau (Eds.), Smart Business Networks (pp. 211-223). Springer.

Vervest, P., & Heck, E. (2004). Vanenburg Science Seminar on Smart Business Networks. In Smart business networks

Heck, E. (1999). Ervaringen met electronische veilingen in de Nederlandse bloemenindustrie. In J. P. Duijker, & . - et al. (Eds.), Praktijkboek Magazijnen/Distributiecentra (pp. 1.6.D-01-1.6.D-08). Kluwer.

Wolters, M., Heck, E., Hoogeweegen, MR., & Vervest, P. (1998). KLM Distributie: ondersteuning voor massa-individualisering. In C. van der Hoeven (Ed.), , conferentie 'De macht van de kllant. Netwerken werken' (pp. 65-74). TVA developments bv.

Truong, H., Gupta, A., Ketter, W., & Heck, E. (2020). The Declining Price Anomaly in B2B Sequential Multi-channel Auctions. In Workshop on Information Technologies and Systems (WITS)

Truong, H., Gupta, A., Ketter, W., & Heck, E. (2019). Understanding B2B Buyer Behavior in Multi-channel Markets: How Posted Price Channel Affect Buyers Strategic Behavior in Auctions. In International Conference on Information Systems (ICIS)

Truong, H., Gupta, A., Ketter, W., & Heck, E. (2018). Integrating Posted price channel with B2B Sequential Dutch Auction System. In Conference on Information Systems and Technology (CIST)

Truong, H., Gupta, A., Ketter, W., & Heck, E. (2017). Effects of posted price channel on multi-channel Sequential Dutch auction system. In International Conference on Information Systems (ICIS)

Mocker, M., Ross, JW., & Heck, E. (2014). Transforming Royal Philips: Seeking Local Relevance While Leveraging Global Scale. In MIT Sloan CISR Working Paper No. 394, February 2014 MIT Sloan Centre for Information Systems of Research (CISR).

Brinkkemper, S., Batenburg, R., van Hillegersberg, J., Heck, E., Spiekermann, S., Connolly, R., & Helms, R. (2013). ECIS 2013 Proceedings. In ECIS 2013 Proceedings University of Utrecht.

Koendjbiharie, SR., Koppius, O., Vervest, P., & Heck, E. (2011). An information-based view on the performance of dynamic business networks: theory and experimental evidence. In Academy of Management Annual Meeting Academy of Management.

Kauffman, R., Li, T., & Heck, E. (2010). A Theory of Informedness and Business Network Co-Production. In R. Sprague (Ed.), Proceedings of the 43th Hawaii International Conference on Systems Science IEEE Computer Society Press.

Gupta, A., Ketter, W., Heck, E., & Wasesa, M. (2009). Real-time support for auctioneers to determine optimal clock start for multi-unit sequential dutch auctions. In Eigth Workshop on e-Business AIS.

Kauffman, R., Li, T., Heck, E., & Vervest, P. (2009). Consumer Informedness and Resonance Marketing: An Empirical Test of The Hyperdifferentiation Hypothesis. In R. Sprague (Ed.), Proceedings of the 42th Hawaii International Conference on Systems Science IEEE Computer Society Press.

Li, T., Heck, E., & Vervest, P. (2008). Use and Impact of Mobile Ticketing Technologies for Revenue Management. In Academy of Management Meeting

Kauffman, R., Li, T., Heck, E., & Vervest, P. (2008). A Multi-Method Approach to Integrate and Joint Optimize Service Attribute Bundles and Capacity Management. In Proceedings of the Eighteenth Annual Workshop on Information Technologies and Systems

Kauffman, R., Li, T., Heck, E., & Vervest, P. (2008). Consumer Informedness and Information Technology: An Empirical Study of Heterogeneous Consumer Choice. In Twentieth Workshop on Information Systems and Economics

Li, T., Heck, E., & Fleischmann, M. M. (2007). Understanding Dynamic Pricing in Public Transport: The Role of Smart Card Technology Adoption. In Academy of Management Meeting

Li, T., Heck, E., & Vervest, P. (2007). Study of Network Structural Properties of Complex Dutch Railway Transportation Network. In Transportation Research Board 86th Annual Meeting

Oosterhout, M., & Heck, E. (2007). Customer centric IS and the role of agility in public organizations An empirical study in the Netherlands. In Proceedings of the 6th Workshop on e-Business (WEB-2007)

Kaa, G., Vries, H., Heck, E., & Ende, J. (2007). The Emergence of Standards: a Meta-analysis. In R. H. Sprague (Ed.), Proceedings of the Thirty-Nineth Annual Hawaii International Conference on System Sciences IEEE Computer Society.

Radkevitch, UL., Heck, E., & Koppius, O. (2006). Portfolios of Exchange Relationships: An Empirical Investigation of an Online IT Marketplace for Small Firms. Forthcoming in the proceedings of the International Conference of Information Systems (ICIS). In -

Li, T., Vervest, P., Heck, E., & Rooijmans, P. (2006). Improve Yield in Public Transport – A Focus on ICT Capability. In Proceeding of the IEEE International Conference on Service Operations and Logistics, and Informatics

Li, T., Heck, E., Vervest, P., Voskuilen, J., Hofker, F., & Jansma, F. (2006). Passenger Travel Behavior Model in Railway Network Simulation. In Proceedings of the 38th Conference on Winter Simulation IEEE.

Li, T., Hofker, F., Heck, E., & Vervest, P. (2006). Do Customers Respond to Differentiated Pricing in Public Transport? -- An Analysis of Behavioral Response Using Stated Preference Experiment. In Proceeding of the TRAIL Research Congress 2006

Koppius, O., Speelman, W., Stulp, O., Verhoef, B., & Heck, E. (2005). Why are customers coming back to buy their airline tickets online? Theoretical explanantions and empirical evidence. In J. K. Lee (Ed.), Proceedings of the Seventh International Conference on Electronic Commerce

Pau, LFJM. L-F., Meij, S., & Heck, E. (2003). Auctioning bulk mobile messages: a performance evaluation. In Bezalel Gavish, & Alex Bordetsky (Eds.), Proc. 11 th International Conference on telecommunications systems (pp. 204-224).

Meij, S., Pau, LFJM. L-F., & Heck, E. (2003). Auctioning bulk Mobile messages. In H. W. V.Tschammer G.M. Giaglis (Ed.), The second international conference on Mobile Business (pp. 321-336). Oesterreichische Computer Gesellschaft(Austrian Computer soc.

Koppius, O., Heck, E., & Wolters, M. (1998). Product representation and price formation in screen auctions: empirical results from a Dutch flower auction. In B. Gavish, & A. Basu (Eds.), Proceedings of the First international Conference on Telecommunications and Electronic Commerce (pp. 178-186). ICTEC.

Heck, E., Koppius, O., & Vervest, P. (1998). Electronic web-based auctions: theory and practice. In W. R. J. Baets (Ed.), Proceedings 6th European Conference on Information Systems, Volume IV (pp. 1584-1590). Euro-Arab Management School.

Steins Bisschop, J., Leeuw, M., Heck, E., & Koppius, O. (1997). Net wel of Net niet: Een beoordelingmodel voor websites van financiële marktpartijen. In . ? (Ed.), Seminar The New Game in Financial Services. Proceedings (pp. 4/1-4/7). RSM.

Oosterhout, M., Heck, E., Koenen, E., Vollaard, H., Emmen, A., Meijer, G., Den Ouden, JC., & Perdeck, M. (2007). Development of a Business Model for Grid networked businesses: experiences from Beingrid DRS pilot. In e-Challenges Conference 2007