Prof. Eric van Heck

Professor of Information Management and Markets

Department of Technology and Operations Management

Rotterdam School of Management (RSM)

Erasmus University Rotterdam

Connected with

Profile

Eric van Heck is Professor of Information Management and Markets, Rotterdam School of Management, Erasmus University (RSM).

His research is at the interface of business and technology and concentrates on the role and impact of business architectures and digital platforms.

His work combines insights from different academic fields, such as economics, management science, information systems, and computer science, and helps to tackle complex business and societal challenges. He works on topics such as auction markets, data analytics, digital business & ecosystems, and digital work.

He is an active member of the Erasmus Center for Data Analytics and the Erasmus Center for Future Energy Business.

Research is carried out in collaboration with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA. He led the Artificial Intelligence in the Floriculture Chain - iFlow project (2016 - 2020) in collaboration with Royal FloraHolland, Zentoo, and Wageningen University.

Professor van Heck teaches the executive courses "Leading Transformation in the Digital Economy" in the ECGL-RSM Advanced Leadership Program (Jakarta, Indonesia) and modules in the RSM open executive courses on "Leadership Challenges with Big Data" and "Digital Leadership and Change".

Professor van Heck is the co-author/co-editor of fourteen books, including Making Markets: How Firms Can Design and Profit from Online Auctions and Exchanges (Harvard Business Press, 2002) and Smart Business Networks (Springer, 2005).

Articles have appeared in academic journals such as Information Systems Research, Journal of Information Technology, Management Science, and MIS Quarterly and in business-oriented journals such as California Management Review, Harvard Business Review, and MISQ Executive.

His work received nominations and awards such as the ERIM Book Award 2004, the ERIM Impact Award 2010, the Literati Network Award for Excellence 2012, the Best Paper Award Nominee at CIST 2012 and 2013, the AIS Award for Best Conference Paper in IS Education 2015, and the Best Paper Award Nominee at ICIS 2017. In 2020, he received the AIS Sandra Slaughter Service Award, the AIS Technology Challenge Award, and the AIS Impact Award.

Indeed, Professor van Heck is an active member of the Association of Information Systems (AIS) community. He was the program co-chair of ECIS 2020 - the First Virtual Conference of AIS - and the program co-chair of ECIS 2013 in Utrecht, the track co-chair of the General IS track at ECIS 2019 in Stockholm, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando. He was the chairman of the doctoral consortium at ECIS 2008 in Galway, and faculty member of the doctoral consortium at ECIS 2007 in St.Gallen, and ICIS 2011 in Shanghai, and member of the 2014 AIS nomination committee.

His former roles include that of Chairman of the Department of Technology & Operations Management, Academic Director of the Business Information Management (BIM) MSc. program, and ERIM's Director of Doctoral Education.

He has been a Visiting Student at Cornell University (in 1982), twice a Visiting Scholar at New York University (in 1994 and 2019), and at MIT Center for Information Systems Research (CISR) (in 2009).

He has been a Visiting Professor at Aalto University School of Business (Helsinki, Finland) and the Ludwig-Maximilians University (Munich, Germany).

Currently, he is a Visiting Professor at Fundação Getulio Vargas (FGV) in São Paulo (Brazil).

He earned a BSc. degree (Land and Water Use), a MSc. degree (Majors in Land and Water Use and in Information Management, Minors in Operations Research and in Agricultural Economics) and a PhD degree (Information Systems) from Wageningen University.

Professional experience

Full Professor

Erasmus University Rotterdam
RSM - Rotterdam School of Management
Department of Technology and Operations Management

Publications

Key Publications (50)

Y. Lu, A. Gupta, W. Ketter & E. van Heck (2019). Dynamic Decision Making in Sequential Business-to-Business Auctions: A Structural Econometric Approach. Management Science, 65 (8), 3853-3876. doi: 10.1287/mnsc.2018.3118 [go to publisher's site]
Y. Lu, A. Gupta, W. Ketter & E. van Heck (2019). Information Transparency in Business-to-Business Auction Markets: The Role of Winner Identity Disclosure. Management Science, 65 (9), 4261-4279. doi: 10.1287/mnsc.2018.3143 [go to publisher's site]
E. Diniz, E. Siqueira & E. van Heck (2019). Taxonomy of Digital Community Currency Platforms. Information Technology for Development, 25 (1), 69-91. doi: 10.1080/02681102.2018.1485005
N. van der Meulen, P.J. van Baalen, E. van Heck & S. Mülder (2019). No Teleworker Is an Island: The Impact of Temporal and Spatial Separation along with Media Use on Knowledge Sharing Networks. Journal of Information Technology, 34 (3), 243-262. doi: 10.1177/0268396218816531 [go to publisher's site]
E. Avci Surucu, W. Ketter & E. van Heck (2018). Managing Electricity Price Modeling Risk via Ensemble Forecasting: The Case of Turkey. Energy Policy, 123 (December), 390-403. doi: 10.1016/j.enpol.2018.08.053
M. Wasesa, A. Stam & E. van Heck (2017). The Seaport Service Rate Prediction System: Using Drayage Truck Trajectory Data to Predict Seaport Service Rates. Decision Support Systems, 95 (March), 37-48. doi: 10.1016/j.dss.2016.11.008
A. Khedhaouria, A.R. Thurik, C. Gurau & E. van Heck (2016). Customers’ Continuance Intention Regarding Mobile Service Providers: A Status Quo Bias Perspective. Journal of Global Information Management, 24 (4), 1-21. doi: 10.4018/JGIM.2016100101
Y. Lu, A. Gupta, W. Ketter & E. van Heck (2016). Exploring Bidder Heterogeneity in Multichannel Sequential B2B Auctions. MIS Quarterly, 40 (3), 645-662. doi: 10.25300/MISQ/2016/40.3.06 [go to publisher's site]
S. Yang, T. Li & E. van Heck (2015). Information Transparency in Prediction Markets. Decision Support Systems, 78, 67-79. doi: 10.1016/j.dss.2015.05.009
M. Mocker, J.W. Ross & E. van Heck (2014). Transforming Royal Philips: Seeking Local Relevance While Leveraging Global Scale. In MIT Sloan CISR Working Paper No. 394, February 2014. Cambridge, USA: MIT Sloan Centre for Information Systems of Research (CISR)
A. Vermerris, M. Mocker & E. van Heck (2014). No time to waste: the role of timing and complementarity of alignment practices in creating business value in IT projects. European Journal of Information Systems, 23 (6), 629-654. doi: 10.1057/ejis.2013.11
G. van de Kaa, E. van Heck, H.J. de Vries, J. van den Ende & J. Rezaei (2014). Supporting Decision-Making in Technology Standards Battles Based on the Fuzzy Analytical Hierarchy Process. IEEE Transactions on Engineering Management, 61 (2), 336-348. doi: 10.1109/TEM.2013.2292579
Ting Li, R.J. Kauffman, E. van Heck, P.H.M. Vervest & B.G.C. Dellaert (2014). Consumer Informedness and Firm Information Strategy. Information Systems Research, 25 (2), 345-363. doi: 10.1287/isre.2014.0521
E. van Heck (2013). The five information technology blind spots of economists. RAE = Revista de Administracao de Empresas, 53 (3), 316-322.
A.I. Nicolaou, M. Ibrahim & E. van Heck (2013). Information quality, trust, and risk perceptions in electronic data exchanges. Decision Support Systems, 54 (2), 986-996. doi: 10.1016/j.dss.2012.10.024
E. van Heck, P.J. van Baalen, D. van der Meulen & M.P.A. van Oosterhout (2012). Achieving High Performance in a Mobile and Green Workplace: Lessons from Microsoft Netherlands. MIS Quarterly Executive, 11 (4), 175-188.
G. van de Kaa, J. van den Ende, H.J. de Vries & E. van Heck (2011). Factors for winning interface format battles: A review and synthesis of the literature. Technological Forecasting and Social Change, 78 (8), 1397-1411. doi: 10.1016/j.techfore.2011.03.011
E. Beulen, V. Tiwari & E. van Heck (2011). Understanding transition performance during offshore IT outsourcing. Strategic Outsourcing, 4 (3), 204-227. doi: 10.1108/17538291111185449
R.J. Kauffman, Ting Li & E. van Heck (2010). Business Network-Based Value Creation in Electronic Commerce. International Journal of Electronic Commerce, 15 (1), 113-143. doi: 10.2753/JEC1086-4415150105
S. Yang & E. van Heck (2009). The impact of multi-access technologies on consumer electronic auctions: a comparison of markets in China and the Netherlands. European Management Journal, 27 (1), 47-63. doi: 10.1016/j.emj.2008.07.001
Ting Li, E. van Heck & P.H.M. Vervest (2009). Information Capability and Value Creation Strategy: Advancing Revenue Management Through Mobile Ticketing Technologies. European Journal of Information Systems, 18 (1), 38-51. doi: 10.1057/ejis.2009.1
E. van Heck (2009). The Next Generation Workplace, Research Briefing. MIT Sloan CISR Research Briefing, IX (nr9B), 1-4.
E. van Heck & P.H.M. Vervest (2009). Smart Business Networks: Concept and Empirical Evidence,. Decision Support Systems, 47 (4), 275-276. doi: 10.1016/j.dss.2009.05.002
U.L. Radkevitch, E. van Heck & O.R. Koppius (2009). Portfolios of Buyer-Supplier Exchange Relationships in an Online Marketplace for IT Services. Decision Support Systems, 47 (4), 297-306. doi: 10.1016/j.dss.2009.05.007
J. Quariguasi Frota Neto, J.M. Bloemhof-Ruwaard, J.A.E.E. van Nunen & E. van Heck (2008). Designing and evaluating sustainable logistics networks. International Journal of Production Economics, 111 (2), 195-208. doi: 10.1016/j.ijpe.2006.10.014
C. Hilhorst, P.M.A. Ribbers, E. van Heck & M. Smits (2008). Using Dempster-Shafer theory and real options theory to assess competing strategies for implementing IT infrastructures: a case study. Decision Support Systems, 46 (1), 344-355. doi: 10.1016/j.dss.2008.07.006
E. van Heck & P.H.M. Vervest (2007). Smart business networks: how the network wins. Communications of the ACM, 50 (6), 28-37. doi: 10.1145/1247001.1247002
M. Pozzebon & E. van Heck (2006). Local Adaptations of Generic Application Systems: The Case of Veiling Holambra in Brasil. Journal of Information Technology, 21 (2), 73-85. doi: 10.1057/palgrave.jit.2000059
J. Vesa & E. van Heck (2005). Factors in Adopting Multi-access Technologies in Online Consumer Auction Markets in Finland. European Management Journal, 23 (2), 182-194. doi: 10.1016/j.emj.2005.02.007
L.F.J.M. Pau, P.H.M. Vervest, E. van Heck & K. Preiss (2005). Emergence of smart business networks. Journal of Information Technology, 19 (4), 228-233. doi: 10.1057/palgrave.jit.2000024
C. Driedonks, S. Gregor, A. Wassenaar & E. van Heck (2005). Economic and social analysis of the adoption of B2B electronic marketplaces: a case study. International Journal of Electronic Commerce, 9 (3), 49-72.
P.J. van Baalen, J.M. Bloemhof-Ruwaard & E. van Heck (2005). Knowledge Sharing in an Emerging Network of Practice: The Role of a Knowledge Portal. European Management Journal, 23 (3), 300-315. doi: 10.1016/j.emj.2005.04.008
L.F.J.M. Pau, P.H.M. Vervest, K. Preiss & E. van Heck (2005). Smart business networks (co-editors). Berlin: Springer Verlag
E. van Heck, D.J.E. Delporte-Vermeiren & P.H.M. Vervest (2004). In Search of Margin in Business Networks - The European Patent Office. European Management Journal, 22 (2), 167-182. doi: 10.1016/j.emj.2004.01.013
S. de Ruiter & E. van Heck (2004). The Impact of Multi-access Technologies on Consumer Electronic Auctions. European Management Journal, 22 (4), 377-392. doi: 10.1016/j.emj.2004.06.010
M. Cunden & E. van Heck (2004). Bargaining Power and Information Technology in African-European Business Relationships Case of the Dutch Flower Auctions. European Management Journal, 22 (5), 573-587. doi: 10.1016/j.emj.2004.09.014
O.R. Koppius, E. van Heck & M.J.J. Wolters (2004). The Importance of Product Representation Online Empirical Results and Implications for Electronic Markets. Decision Support Systems, 38 (2), 161-169. doi: 10.1016/S0167-9236(03)00097-6
E. van Heck & A. Kambil (2004). Introduction to 'Innovative Auction Markets' Special Issue. Electronic Markets, 14 (3), 166-169.
P.H.M. Vervest, E. van Heck, K. Preiss & L.F.J.M. Pau (2004). Introduction to Smart Business Networks. Journal of Information Technology, 19 (4), 225-227.
A. Kambil & E. van Heck (2004). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges, Chinese Translation. China: China Machine Press
L.P. Willcocks, E. van Heck & T. Kern (2002). The Winner's Curse in IT Outsourcing: Strategies for Avoiding Relational Trauma. California Management Review, 44 (2), 47-69.
A. Kambil & E. van Heck (2002). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges. Boston: Harvard Business School Press
E. van Heck (2002). Waarde en winnaar; over het ontwerpen van elektronische veilingen. (2002, juni 28). Rotterdam: Erasmus Research Institute of Management
E. van Heck (2001). Innovative Electronic Auctions in Supply and Demand Chains: Empirical research in the flower industry. Journal on Chain and Network Science, 1 (1), 65-76. doi: 10.3920/JCNS2001.x006
E. van Heck (2000). The cutting edge in auctions. Harvard Business Review, 78 (2), 18-19.
E. van Heck & P.M.A. Ribbers (1998). Introducing electronic auction systems in the dutch flower industry - a comparison of two initiatives. Wirtschaftsinformatik, 40 (3), 223-231.
A. Kambil & E. van Heck (1998). Reengineering the Dutch flower auctions: a framework for analyzing exchange organizations. Information Systems Research, 9 (1), 1-19. doi: 10.1287/isre.9.1.1
E. van Heck & P.H.M. Vervest (1998). How should CIOs deal with web-based auctions? Communications of the ACM, 41 (7), 99-100.
E. van Heck & P.M.A. Ribbers (1997). Experiences with electronic auctions in the Dutch flower industry. Electronic Markets, 7 (4), 29-34.
E. van Heck (1993). Design Management of EDI Systems, published dissertation. Alphen a/d Rijn: Samsom BedrijfsInformatie

Scholarly Publications (7)

H.M. Truong, A. Gupta, W. Ketter & H.W.G.M. van Heck (2020). The Declining Price Anomaly in B2B Sequential Multi-channel Auctions. In Workshop on Information Technologies and Systems (WITS). Munich, Germany
H.M. Truong, A. Gupta, W. Ketter & E. van Heck (2019). Understanding B2B Buyer Behavior in Multichannel Markets: How Posted Price Channel Affect Buyers’ Strategic Behavior in Auctions. In ICIS 2019 Proceedings
K. Valogianni, A. Gupta, W. Ketter, S. Sen & E. van Heck (2019). Multiple Vickrey Auctions for Sustainable Electric Vehicle Charging. In ICIS 2019 Proceedings
E. Avci Surucu, D.W. Bunn, W. Ketter & E. van Heck (2019). Agent-level determinants of price expectation formation in online double-sided auctions. Decision Support Systems, 124. doi: 10.1016/j.dss.2019.05.008
H.M. Truong, A. Gupta, W. Ketter & H.W.G.M. van Heck (2019). Understanding B2B Buyer Behavior in Multi-channel Markets: How Posted Price Channel Affect Buyers Strategic Behavior in Auctions. In International Conference on Information Systems (ICIS). Munich, Germany
H.M. Truong, A. Gupta, W. Ketter & H.W.G.M. van Heck (2018). Integrating Posted price channel with B2B Sequential Dutch Auction System. In Conference on Information Systems and Technology (CIST). Phoenix, USA
H.M. Truong, A. Gupta, W. Ketter & H.W.G.M. van Heck (2017). Effects of posted price channel on multi-channel Sequential Dutch auction system. In International Conference on Information Systems (ICIS). Seoul, South Korea

Recognitions

Editorial positions

Journal of Information Technology

Member International Advisory Editorial Board

Organization Memberships

Association for Information Systems (AIS)

http://www.aisnet.org/

Member Nominating Committee

Side positions

Fundação Getulio Vargas (FGV)

Visiting Professor

Media

Media items

Een groot platform is het meest wenselijk

Eric van Heck, Professor of Information Management and Markets, was a speaker at an event organised by Green Team Consultancy+ where digitisation was a main topic.
Vakblad voor de Bloemisterij Thursday, 17 January 2019
Masterstudenten presenteren scripties voor Europees Smart City-project

Masters students from RSM have researched innovative, smart and sustainable city developments for Rotterdam in the European Smart City project RUGGEDISED®. The Erasmus Centre for Future Energy Business leads the extensive…
Verkeerskunde Tuesday, 19 September 2017
Europese industriële infrastructuur doelwit terrorisme?

During the 26th edition of the Storage tanks conference, speeches were held on security of critical infrastructures. Therefore, RSM has started a project for researching electricity applications in the Heart of the South of…
Europoort Kringen Friday, 30 September 2016
Meer 1.100 bezoekers op Topsector Logistiek Congres in de Amsterdam Arena

Over 1.100 visitors attended the Topsector Logistics Congress "Big Data, Small World". Eric van Heck is mentioned to have urged visitors to participate in the data race and further explained the trends in logistics.
Transport Online Friday, 22 April 2016
Meer 1.100 bezoekers op Topsector Logistiek Congres in de Amsterdam Arena

Over 1.100 visitors attended the Topsector Logistics Congress "Big Data, Small World". Eric van Heck is mentioned to have urged visitors to participate in the data race and further explained the trends in logistics.
Transport Online Friday, 22 April 2016
Topsector Logistiek congres ‘Big Data Small World’

The topsector Congres 'Big Data Small World' will focus on coupling data and its possibilities in logistics. Eric van Heck, is mentioned to present.
EVO Tuesday, 29 March 2016
Kennismaken met Innovatie

The topsector Congres 'Big Data Small World' will focus on coupling data and its possibilities in logistics. Eric van Heck, is mentioned to present.
TLN Monday, 21 March 2016
Congres Topsector Logistiek

The topsector Congres 'Big Data Small World' will focus on coupling data and its possibilities in logistics. Eric van Heck, is mentioned to present.
TLN Tuesday, 23 February 2016