Prof. Eric van Heck

Eric van Heck

Professor of Information Management and Markets
Rotterdam School of Management (RSM)
Erasmus University Rotterdam

Profile

Eric van Heck is Professor of Information Management and Markets, Rotterdam School of Management, Erasmus University (RSM).

His research is at the interface of business and technology and concentrates on the role and impact of business architectures and digital platforms.

His work combines insights from different academic  fields, such as economics, management science, information systems, and computer science, and helps to tackle complex business and societal challenges.

He works on topics such as auction markets, data science & analytics, circular and digital business & ecosystems, and digital work, and is an active member of the Erasmus Center for Data Analytics and the Erasmus Center for Future Energy Business.

Research is carried out in collaboration with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA. He led the Artificial Intelligence in the Floriculture Chain - iFlow project (2015 - 2020) in collaboration with Royal FloraHolland, Zentoo, and Wageningen University, and sponsored by Topsector Horticulture and Starting Materials.

Professor van Heck teaches the elective course Circular and Digital Business Design (BMME154) in the BIM master program and the executive courses "Leading Transformation in the Digital Economy" in the ECGL-RSM Advanced Leadership Program (Jakarta, Indonesia) and modules in the RSM open executive courses on "Leadership Challenges with Data Analytics" and "Digital Leadership and Change".

Professor van Heck is the author of Technology Meets Flowers: Unlocking the Circular and Digital Economy (Springer, 2021).

Articles have appeared in academic journals such as Information Systems Research, Journal of Information Technology, Management Science, and MIS Quarterly and in business-oriented journals such as California Management Review, Harvard Business Review, and MISQ Executive.

His work received nominations and awards such as the ERIM Book Award 2004, the ERIM Impact Award 2010, the Literati Network Award for Excellence 2012, the Best Paper Award Nominee at CIST 2012 and 2013, the AIS Award for Best Conference Paper in IS Education 2015, and the Best Paper Award Nominee at ICIS 2017. In 2020, he received the AIS Sandra Slaughter Service Award, the AIS Technology Challenge Award, and the AIS Impact Award. The 2020 AIS Impact award was received for joint research impact with Yixin Lu, May Truong, Alok Gupta, and Wolf Ketter in the iFlow project.

Actually, Professor van Heck is an active member of the Association of Information Systems (AIS) community. He was the program co-chair of ECIS 2013 in Utrecht and of ECIS 2020 - the First Virtual Conference of AIS, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando, and the track co-chair of the General IS track at ECIS 2019 in Stockholm. He was the chairman of the doctoral consortium at ECIS 2008 in Galway, and faculty member of the doctoral consortium at ECIS 2007 in St.Gallen and ICIS 2011 in Shanghai, and member of the 2014 AIS nomination committee.

His former roles include that of Academic Director of the Business Information Management (BIM) MSc. program, ERIM's Director of Doctoral Education, and Chairman of the Department of Technology & Operations Management.

He has been a Visiting Student at Cornell University, twice a Visiting Scholar at New York University, and a Visiting Scholar at MIT Center for Information Systems Research (CISR). He has been a Visiting Professor at Aalto University School of Business (Helsinki, Finland), at Ludwig-Maximilians University (Munich, Germany), and at Fundação Getulio Vargas (FGV) in São Paulo (Brazil).

He worked as a software programmer and system analyst at Cap Gemini Nederland, as an assistant professor at Wageningen University, and as a research fellow at the Center for Economic Research (CentER) at Tilburg University. 

He earned a BSc. degree (Land and Water Use), a MSc.degree (Majors in Land and Water Use and in Information Management, and Minors in Operations Research and in Agricultural Economics), and a PhD. degree (Information Systems) from Wageningen University.

 

 

Publications

  • Academic (48)
    • van Heck, HWGM. E. (2019). Big data and disruptions in business models: THE HYPE OF EMERGING TECHNOLOGIES. RAE Revista de Administracao de Empresas, 59(6), 430-432. https://doi.org/10.1590/S0034-759020190608

    • Lu, Y., Gupta, A., Ketter, W., & Heck, E. (2019). Information Transparency in Business-to-Business Auction Markets: The Role of Winner Identity Disclosure. Management Science, 65(9), 4261-4279. https://doi.org/10.1287/mnsc.2018.3143

    • Lu, Y., Gupta, A., Ketter, W., & Heck, E. (2019). Dynamic Decision Making in Sequential Business-to-Business Auctions: A Structural Econometric Approach. Management Science, 65(8), 3853-3876. https://doi.org/10.1287/mnsc.2018.3118

    • van der Meulen, N., Baalen, P., Heck, E., & Mülder, S. (2019). No Teleworker Is an Island: The Impact of Temporal and Spatial Separation along with Media Use on Knowledge Sharing Networks. Journal of Information Technology, 34(3), 243-262. https://doi.org/10.1177/0268396218816531

    • Diniz, E., Siqueira, E., & Heck, E. (2018). Taxonomy of Digital Community Currency Platforms. Information Technology for Development, 25(1), 69-91. https://doi.org/10.1080/02681102.2018.1485005

    • Avci Surucu, E., Ketter, W., & Heck, E. (2018). Managing Electricity Price Modeling Risk via Ensemble Forecasting: The Case of Turkey. Energy Policy, 123(December), 390-403. https://doi.org/10.1016/j.enpol.2018.08.053

    • Wasesa, M., Stam, A., & Heck, E. (2016). The Seaport Service Rate Prediction System: Using Drayage Truck Trajectory Data to Predict Seaport Service Rates. Decision Support Systems, 95(March), 37-48. https://doi.org/10.1016/j.dss.2016.11.008

    • Lu, Y., Gupta, A., Ketter, W., & Heck, E. (2016). Exploring Bidder Heterogeneity in Multichannel Sequential B2B Auctions. MIS Quarterly, 40(3), 645-662. https://doi.org/10.25300/MISQ/2016/40.3.06

    • Khedhaouria, A., Thurik, R., Gurau, C., & Heck, E. (2016). Customers’ Continuance Intention Regarding Mobile Service Providers: A Status Quo Bias Perspective. Journal of Global Information Management, 24(4), 1-21. https://doi.org/10.4018/JGIM.2016100101

    • Yang, S., Li, T., & Heck, E. (2015). Information Transparency in Prediction Markets. Decision Support Systems, 78, 67-79. https://doi.org/10.1016/j.dss.2015.05.009

    • Kaa, G., Heck, E., Vries, H., Ende, J., & Rezaei, J. (2014). Supporting Decision-Making in Technology Standards Battles Based on the Fuzzy Analytical Hierarchy Process. IEEE Transactions on Engineering Management, 61(2), 336-348. https://doi.org/10.1109/TEM.2013.2292579

    • Li, T., Kauffman, RJ., Heck, E., Vervest, P., & Dellaert, B. (2014). Consumer Informedness and Firm Information Strategy. Information Systems Research, 25(2), 345-363. https://doi.org/10.1287/isre.2014.0521

    • Vermerris, A., Mocker, M., & Heck, E. (2013). No time to waste: the role of timing and complementarity of alignment practices in creating business value in IT projects. European Journal of Information Systems, 23(6), 629-654. https://doi.org/10.1057/ejis.2013.11

    • Heck, E. (2013). The five information technology blind spots of economists. RAE = Revista de Administracao de Empresas, 53(3), 316-322. http://hdl.handle.net/1765/41281

    • Nicolaou, AI., Ibrahim, M., & Heck, E. (2013). Information quality, trust, and risk perceptions in electronic data exchanges. Decision Support Systems, 54(2), 986-996. https://doi.org/10.1016/j.dss.2012.10.024

    • Heck, E., Baalen, P., Meulen, D., & Oosterhout, M. (2012). Achieving High Performance in a Mobile and Green Workplace: Lessons from Microsoft Netherlands. MIS Quarterly Executive, 11(4), 175-188.

    • Kaa, G., Ende, J., Vries, H., & Heck, E. (2011). Factors for winning interface format battles: A review and synthesis of the literature. Technological Forecasting and Social Change, 78(8), 1397-1411. https://doi.org/10.1016/j.techfore.2011.03.011

    • Beulen, E., Tiwari, V. V., & Heck, E. (2011). Understanding transition performance during offshore IT outsourcing. Strategic Outsourcing, 4(3), 204-227. https://doi.org/10.1108/17538291111185449

    • Kauffman, RJ., Li, T., & Heck, E. (2010). Business Network-Based Value Creation in Electronic Commerce. International Journal of Electronic Commerce, 15(1), 113-143. https://doi.org/10.2753/JEC1086-4415150105

    • Radkevitch, UL., Heck, E., & Koppius, O. (2009). Portfolios of Buyer-Supplier Exchange Relationships in an Online Marketplace for IT Services. Decision Support Systems, 47(4), 297-306. https://doi.org/10.1016/j.dss.2009.05.007

    • Heck, E., & Vervest, P. (2009). Smart Business Networks: Concept and Empirical Evidence, Decision Support Systems, 47(4), 275-276. https://doi.org/10.1016/j.dss.2009.05.002

    • Heck, E. (2009). The Next Generation Workplace, Research Briefing. MIT Sloan CISR Research Briefing, IX(nr9B), 1-4.

    • Li, T., Heck, E., & Vervest, P. (2009). Information Capability and Value Creation Strategy: Advancing Revenue Management Through Mobile Ticketing Technologies. European Journal of Information Systems, 18(1), 38-51. https://doi.org/10.1057/ejis.2009.1

    • Yang, S., & Heck, E. (2009). The impact of multi-access technologies on consumer electronic auctions: a comparison of markets in China and the Netherlands. European Management Journal, 27(1), 47-63. https://doi.org/10.1016/j.emj.2008.07.001

    • Hilhorst, C., Ribbers, PMA. P., Heck, E., & Smits, M. (2008). Using Dempster-Shafer theory and real options theory to assess competing strategies for implementing IT infrastructures: a case study. Decision Support Systems, 46(1), 344-355. https://doi.org/10.1016/j.dss.2008.07.006

    • Quariguasi Frota Neto, J., Bloemhof-Ruwaard, JM., van Nunen, JAEE., & Heck, E. (2008). Designing and evaluating sustainable logistics networks. International Journal of Production Economics, 111(2), 195-208. https://doi.org/10.1016/j.ijpe.2006.10.014

    • Heck, E., & Vervest, P. (2007). Smart business networks: how the network wins. Communications of the ACM, 50(6), 28-37. https://doi.org/10.1145/1247001.1247002

    • Pozzebon, M., & Heck, E. (2006). Local Adaptations of Generic Application Systems: The Case of Veiling Holambra in Brasil. Journal of Information Technology, 21(2), 73-85. https://doi.org/10.1057/palgrave.jit.2000059

    • Driedonks, C., Gregor, S., Wassenaar, A., & Heck, E. (2005). Economic and social analysis of the adoption of B2B electronic marketplaces: a case study. International Journal of Electronic Commerce, 9(3), 49-72.

    • Baalen, P., Bloemhof-Ruwaard, JM., & Heck, E. (2005). Knowledge Sharing in an Emerging Network of Practice: The Role of a Knowledge Portal. European Management Journal, 23(3), 300-315. https://doi.org/10.1016/j.emj.2005.04.008

    • Vesa, J., & Heck, E. (2005). Factors in Adopting Multi-access Technologies in Online Consumer Auction Markets in Finland. European Management Journal, 23(2), 182-194. https://doi.org/10.1016/j.emj.2005.02.007

    • Pau, LFJM. L-F., Vervest, P., Heck, E., & Preiss, K. (2005). Emergence of smart business networks. Journal of Information Technology, 19(4), 228-233. https://doi.org/10.1057/palgrave.jit.2000024

    • Heck, E., Delporte-Vermeiren, DJE., & Vervest, P. (2004). In Search of Margin in Business Networks - The European Patent Office. European Management Journal, 22(2), 167-182. https://doi.org/10.1016/j.emj.2004.01.013

    • Cunden, M., & Heck, E. (2004). Bargaining Power and Information Technology in African-European Business Relationships Case of the Dutch Flower Auctions. European Management Journal, 22(5), 573-587. https://doi.org/10.1016/j.emj.2004.09.014

    • de Ruiter, S., & Heck, E. (2004). The Impact of Multi-access Technologies on Consumer Electronic Auctions. European Management Journal, 22(4), 377-392. https://doi.org/10.1016/j.emj.2004.06.010

    • Heck, E., & Kambil, A. (2004). Introduction to 'Innovative Auction Markets' Special Issue. Electronic Markets, 14(3), 166-169.

    • Koppius, O., Heck, E., & Wolters, M. (2004). The Importance of Product Representation Online Empirical Results and Implications for Electronic Markets. Decision Support Systems, 38(2), 161-169. https://doi.org/10.1016/S0167-9236(03)00097-6

    • Vervest, P., Heck, E., Preiss, K., & Pau, LFJM. L-F. (2004). Introduction to Smart Business Networks. Journal of Information Technology, 19(4), 225-227.

    • Heck, E. (2002). How to Seize the Value of Online Auctions. European Business Forum, 3(10), 63-65.

    • Willcocks, LP., Heck, E., & Kern, T. (2002). The Winner's Curse in IT Outsourcing: Strategies for Avoiding Relational Trauma. California Management Review, 44(2), 47-69.

    • Heck, E. (2001). Innovative Electronic Auctions in Supply and Demand Chains: Empirical research in the flower industry. Journal on Chain and Network Science, 1(1), 65-76. https://doi.org/10.3920/JCNS2001.x006

    • Palmer, J., Kallio, J., Tinnila, M., Tuunainen, VK., Heck, E., & Saarinen, T. (2000). Online grocery shopping around the world. Communications of the Association for Information Systems, 4(3), ---.

    • Heck, E. (2000). The cutting edge in auctions. Harvard Business Review, 78(2), 18-19.

    • Heck, E., & Ribbers, PMA. P. (1998). Introducing electronic auction systems in the dutch flower industry - a comparison of two initiatives. Wirtschaftsinformatik, 40(3), 223-231.

    • Heck, E. (1998). Transacties in veilingen en tenders op Internet: 'Eenmaal, andermaal.......verkocht'. Adfo-Com, 3(maart), 3-4.

    • Kambil, A., & Heck, E. (1998). Reengineering the Dutch flower auctions: a framework for analyzing exchange organizations. Information Systems Research, 9(1), 1-19. https://doi.org/10.1287/isre.9.1.1

    • Heck, E., & Vervest, P. (1998). How should CIOs deal with web-based auctions? Communications of the ACM, 41(7), 99-100.

    • Heck, E., & Ribbers, PMA. P. (1997). Experiences with electronic auctions in the Dutch flower industry. Electronic Markets, 7(4), 29-34.

  • Professional (8)
    • Heck, E. (2017). Selling flowers with analytics. RSM Discovery - Management Knowledge, 31(3), 8-10. http://hdl.handle.net/1765/105340

    • Li, T., Kauffman, RJ., Heck, E., Vervest, P., & Dellaert, B. (2014). Using comsumer informedness as an information strategy. RSM Discovery - Management Knowledge, 20(4), 10-11. http://hdl.handle.net/1765/77375

    • Heck, E. (2010). New ways of working: Microsoft's `mobility' office. RSM Insight, 2(1), 4-6. http://hdl.handle.net/1765/39942

    • Heck, E. (2002). Waarde en Winnaar - Over het ontwerpen van elektronische veilingen. Bedrijfskundig Vakblad, 14(8), 4-8. http://hdl.handle.net/1765/346

    • Heck, E. (2000). Velingen op internet. Cooperatie, 562, 14-15.

    • Kambil, A., & Heck, E. (1999). Herontwerpen van de Nederlandse Bloemenveilingen. IT Management (Select), (2), 77-98.

    • Heck, E. (1998). Eenmaal, andermaal ... verkocht; elektronische veilingen op Internet. IT-Monitor, (1), 12-14.

    • Heck, E. (1997). Een conferentie op afstand bijwonen met behulp van Internet. Agro Informatica, 10(1), 27-28.

  • Academic (16)
    • Pau, LFJM. L-F., Vervest, P., Preiss, K., & Heck, E. (2005). Smart business networks (co-editors). Springer.

    • Kambil, A., & Heck, E. (2004). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges, Chinese Translation. China Machine Press.

    • Kambil, A., & Heck, E. (2002). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges. Harvard Business School Press.

    • Baalen, P., Oosterhout, M., Tan, YH., & Heck, E. (2000). Dynamics in setting up an EDI Community - Experiences from the port of Rotterdam. Academische Uitgeverij Eburon.

    • Hogendoorn, R., Tan, DS., Bots, JM., Heck, E., van Swede, V., & Simons, CAJ. (1999). Bedrijfsinformatica, Inzicht in de Bestuurlijke Informatiekunde. Lansa Publishing.

    • Bots, EM., Heck, E., van Swede, V., & Simons, CAJ. (1999). Management en Informatie, Leer- en handboek der Bestuurlijke Informatiekunde. Academic Service.

    • Bots, JM., Heck, E., van Swede, V., & Simons, JL. (1994). Bestuurlijke Informatiekunde in kort bestek. Lansa Publishing.

    • Heck, E. (1993). Design Management of EDI Systems, published dissertation. Samsom Bedrijfsinformatie.

    • Bots, JM., Heck, E., van Swede, V., & Simons, JL. (1992). Cases Bestuurlijke Informatiekunde. Cap Gemini Publishing.

    • Bots, JM., Heck, E., van Swede, V., & Simons, JL. (1992). Bestuurlijke Informatiekunde in kort bestek. Cap Gemini Publishing.

    • Streng, RJ., Ekering, CF., Heck, E., & Schultz, JFH. (1992). Scientific Research on EDI. Samsom Bedrijfsinformatie.

    • Zuurbier, PJP., Bots, JM., Edwards, A., Heck, E., Hendriks, JA., van der Meer, CJ., Stemme, SI., & Zwanenberg, ACM. (1991). Werkboek Besturen vanorganisaties: een inleiding tot de Bedrijfskunde, Educaboek.

    • Zuurbier, PJP., Bots, JM., Edwards, A., Heck, E., Hendriks, JA., van der Meer, CJ., Stemme, SI., & Zwanenberg, ACM. (1991). Besturen van organisaties: een inleiding tot de Bedrijfskunde. Educaboek.

    • Heck, E., & Zuurbier, PJP. (1991). Bedrijfskunde en Agribusiness: agro-industriele ontwikkelingen in de jaren negentig. vakgroep Bedrijfskunde, Landbouwuniversiteit Wageningen.

    • Heck, E., & Zuurbier, PJP. (1991). Strategische samenwerking. Wageningse Economische Studies.

    • Bots, JM., Heck, E., van Swede, V., & Simons, JL. (1990). Bestuurlijke Informatiekunde. Cap Gemini Publishing.

  • Academic (36)
    • Oosterhout, M., Koenen, E., & Heck, E. (2009). The adoption of Grid Technology and Its Perceived Impact on Agility. Empirical Evidence from a Business Experiment with Small and Medium Enterprises in the Netherlands. In P. H. M. Vervest, D. W. Liere, & L. Zheng (Eds.), The Network Experience. New Value from Smart Business Networks (pp. 285-300). Springer.

    • Oosterhout, M., Heck, E., Waarts, E., & van Hillegersberg, J. (2008). Business agility: Need, readiness and implications for Smart Business Networks. In P. H. M. Vervest, E. van Heck, & K. Preiss (Eds.), Smart Business Networks 2006 Conference Proceedings (pp. 157-180). Smart Business Networks.

    • Li, T., Heck, E., & Vervest, P. (2006). Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in Dutch Travel Industry. In M. Hitz, M. Sigala, & J. Murphy (Eds.), Information and Communication Technologies in Tourism Springer.

    • Li, T., Heck, E., & Vervest, P. (2006). Customer-Centric Business Networks: Case of the Evolutionary Network of Octopus. In P. Vervest, E. van Heck, & K. Preiss (Eds.), Smart Business Network: A New Business Paradigm Springer.

    • Kern, T., Willcocks, LP., & Heck, E. (2006). The winner's curse in outsourcing: How to avoid relational trauma. In L. P. Willcocks, & M. C. Lacity (Eds.), Global Sourcing of Business and IT Services (pp. 114-144). Palgrave Macmillan.

    • Oosterhout, M., Waarts, E., Heck, E., & van Hillegersberg, J. (2006). Business agility: need, readiness and alignment with IT-strategies. In K. C. Desouza (Ed.), Agile Information Systems: Conceptualization, Construction and Management (pp. 52-69). Butterworth-Heinemann.

    • Vervest, P., Preiss, K., Heck, E., & Pau, LFJM. L-F. (2005). The Emergence of Smart Business Networks. In P. H. M. Vervest, K. Preiss, E. Heck, & L. F. J. M. Pau (Eds.), Smart Business Networks (pp. 20-30). Springer.

    • Heck, E. (2004). Innovative Electronic Reverse Auctions in Demand Chains: Prototype and Experiments. In G. W. J. Hendrikse (Ed.), Restructuring Agricultural Cooperatives (pp. 29-50). Erasmus Universiteit Rotterdam (EUR).

    • Heck, E. (2004). Seizing the Value of Online Auctions. In S. Chowdhury (Ed.), Next Generation Business Handbook: New Strategies from Tomorrow's Thought Leaders (pp. 1169-1182). John Wiley & Sons Inc..

    • Jarkko, V., & Heck, E. (2003). The Impact of Multi-Access Technologies on Exchange Processes in Five Online Markets in Finland. In P. Walden (Ed.), ICT and Services: Combining Views from IS and Service Research (pp. 155-173). Turku Centre for Computer Science, TUCS General Publication.

    • Wolters, M., Heck, E., & Vervest, P. (2002). Modularity in Three Dimensions: A Study of Mass Customization in the Dutch House Building Industry. In Moving into Mass Customization. Information Systems and Management Principles (pp. 211-226). Springer.

    • Ribbers, PMA. P., Fairchild, A., Heck, E., & Kleijnen, J. (2002). Creating Alternative Electronic Trading Mechanisms in Time-Sensitive Transaction Markets. In Trust in Electronic Commerce (pp. 147-171). Kluwer Law International.

    • Koppius, O., & Heck, E. (2002). The role of product quality information, market state information and transaction costs in electronic auctions. In . - (Ed.), Academy of Management Proceedings , 2002 Academy of Management.

    • Heck, E. (2000). Innovative eAuctions in Supply and Demand Chains. In . - (Ed.), Fourth International Conference on Chain Management (pp. ---).

    • Heck, E. (2000). Winner's Curse in ICT Outsourcing and its Effects on the Outsourcing Relationship. In . -- (Ed.), Academy of Management (AoM) Conference (pp. ---).

    • Wilcocks, L., Heck, E., & Kern, T. (2000). Evindence of a winner's curse in ICT outsourcing and its effects on the outsourcing relationship. In . - (Ed.), Academy of management conference, Toronto, Canada (pp. ---)

    • Koppius, O., Kumar, K. K., & Heck, E. (2000). Electronic Multidimensional Auctions and the Role of Information Feedback. In H. R. Hansen, M. Bichler, & H. Mahrer (Eds.), Proceedings of the 8th European Conference on Information Systems (ECIS2000) (pp. 461-468). vol. 1

    • Heck, E. (2000). Innovative Electronic Auctions in Supply and Demand Chains: Empirical Research in the Floower Industry. In J. H. Trienekens, & P. J. P. Zuurbier (Eds.), Chain Management in Agribusiness and the Food Industry (pp. 409-418). Wageningen Pers.

    • Berger, R., Lansbergen, C., Meijboom, B., Peteri, P., Muller, M., op den Brouw, P., & Heck, E. (1999). Debat 'Innovative transport systems of the Aalsmeer Flower Auctions'. In . - - (Ed.), Netherlands Industrial Property Office (pp. 39-47). NIPO. Annual Report

    • Heck, E., & Ribbers, PMA. P. (1999). Experiences with Electronic Auctions in the Dutch Flower Industry. In C. Westland, & T. Clarck (Eds.), Global Electronic Commerce: Theory and case Studies (pp. 355-366). The MIT Press.

    • Heck, E. (1999). Electronic Auctions in the Flower Industry. In R. Dean (Ed.), E-commerce: threats, opportunities & realising the potential/marketing, sales and virtual communities (pp. 47-56). UNICOM.

    • Heck, E. (1999). Different Electronic Markets. In R. - Dean (Ed.), Implementing E-commerce (pp. 23-48). UNICOM.

    • Heck, E., & Ribbers, PMA. P. (1999). The Adoption and Impact of EDI in Dutch SME's, TRACK 7: Management of Technology. In R. H. - Spraque (Ed.), Proceeding of: HICSS'99 - 32nd Hawaii International Conference on System Sciences (pp. 1-9). IEEE Computer Society Press.

    • Heck, E., & Vervest, P. (1999). Web-based auctions: How should CIO's deal with them. In . - ITU (Ed.), Proceeding of: World Telecom99/Inter@ctive99, London (pp. 10-17). ITU.

    • Heck, E., Klein, S., Kambil, A., & Lodbrok, P. (1998). Web-based auctions: theoretical issues and practical experiences. In R. Hirscheim, M. Newmann, & J. I. DeGross (Eds.), Proceedings of the Nineteenth International Conference on Information (pp. 431-433). ICIS.

    • Wolters, M., Heck, E., Hoogeweegen, MR., & Vervest, P. (1998). A business network redesign approach: conceptual and practical issues. In . Bovy, P.H.L. (Ed.), Transport, Infrastructure and Logisticts: Competition, Innovation and Creativity (pp. 1-19). The Netherlands Trail Research School.

    • Heck, E., & Vervest, P. (1998). Electronic web-based auctions: theory and practice. In R. Bons, S. Klein, R. M. Lee, & H. Williams (Eds.), Fourth Research Symposium on Electronic Markets: Negotiation and Settlement in Electronic Markets (pp. 55-62). EURIDIS.

    • Matsuda, T., & Heck, E. (1998). AUCNET's third challenge - critical success factors for new entrants using electronic markets. In J. K. Lee, S. H. Kim, A. B. Whinston, & B. Schmid (Eds.), Proceedings International Conference on Electronic Commerce '98 (pp. 191-197). International Center for Electronic Commerce.

    • Heck, E. (1998). Veilingen en tenders op het internet: 'eenmaal, andermaal ... verkocht'. In B. Tiggelaar, & M. van Reijsen (Eds.), Onderzoek in nieuwe media, i&i-jaarboek 98 (pp. 85-92). Otto Cramwinkel.

    • Heck, E., & Ribbers, PMA. P. (1998). Experiences with electronic auctions in the Dutch flower industry. In R. Dean (Ed.), proceedings of the 11th Conference EEMA. Electronic Commerce is no longer a choice (pp. 31-33). EEMA. Say it with Flowers - Case Study

    • Heck, E. (1998). Say it with flowers. In R. Dean (Ed.), Electronic Commerce is no Longer a Choice (pp. 31-33). EEMA.

    • Heck, E., van Damme, E., Kleijnen, J., & Ribbers, PMA. P. (1997). New entrants and the role of information technology: The case of the Tele Flower Auction in the Netherlands. In J. F. Nunamaker, & R. H. Sprague (Eds.), Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences (HICSS), Vol III (pp. 228-237). IEEE Computer Society Press.

    • Heck, E., van Damme, E., Kleijnen, J., & Ribbers, PMA. P. (1997). New entrants and the role of information technology : The case of the tele flower auction in the Netherlands. In S. Klein, & H. Williams (Eds.), 3rd Research Symposium on Emerging Electronic Markets (pp. 35-49). Institut für Wirtsschaftsinformatik der Uv. St. Gallen. Arbeitsbericht IM HSG/CCEM/ Vol. 46

    • Heck, E., & Ribbers, PMA. P. (1997). Introducing electronic auction systems in the Dutch flower industry: a comparison of two electronic auction system initiatives in the Dutch flower auctions. In B. Katzy, K. Kumar, K. Crowston, & C. P. van Fenema (Eds.), Virtual Operations and Agile Organizations. Workshop Proceedings European Agility Forum (pp. 1-28). Copyright Center for Management of Cooperation, EUR.

    • Heck, E., & Bon, H. (1997). Business value of electronic commerce. Case study: the expected costs and benefits of electronic commerce scenarios for a Dutch exporter. In D. R. Vogel, J. Gricar, & J. Novak (Eds.), Proceedings Tenth International Bled Electronic Commerce Conference "Global Business in Practice". Volume 2: Research (pp. 206-223). Moderna Organizacija.

    • Heck, E., & Ribbers, PMA. P. (1997). Value-creation by reshaping customer and supplier relationships with EDI: The case of Technische Unie in The Netherlands. In R. Galliers, C. Murphy, S. Carlsson, H. R. Hansen, C. Loebbecke, & R. O'Callaghan (Eds.), Proceedings 5th European Conference on Information Systems. Volume III (pp. III, 1234-1250). Cork Publishing Limited. Volume 3 of a 3-volume set

  • Popular (1)
    • Heck, E., & Ketter, W. (2010). Software agents supporting decision-makers in complex flower business networks. In Liber Amicorum - In memoriam of Prof.dr.ir.Jo van Nunen (pp. 253-260).

  • Professional (5)
    • Koppius, O., & Heck, E. (2005). Supply and Demand Driven Coordination in Smart Business Networks. In P. Vervest (Ed.), Smart Business Networks (pp. 273-287). Springer.

    • Wolters, M., Vervest, P., & Heck, E. (2005). Building Networks In-Sync. In P. Vervest, E. Heck, K. Preiss, & L-F. Pau (Eds.), Smart Business Networks (pp. 211-223). Springer.

    • Vervest, P., & Heck, E. (2004). Vanenburg Science Seminar on Smart Business Networks. In Smart business networks

    • Heck, E. (1999). Ervaringen met electronische veilingen in de Nederlandse bloemenindustrie. In J. P. Duijker, & . - et al. (Eds.), Praktijkboek Magazijnen/Distributiecentra (pp. 1.6.D-01-1.6.D-08). Kluwer.

    • Wolters, M., Heck, E., Hoogeweegen, MR., & Vervest, P. (1998). KLM Distributie: ondersteuning voor massa-individualisering. In C. van der Hoeven (Ed.), , conferentie 'De macht van de kllant. Netwerken werken' (pp. 65-74). TVA developments bv.

  • Academic (4)
    • Koendjbiharie, SR., Koppius, O., Vervest, P., & Heck, E. (2010). Network Transparency and the Performance of Dynamic Business Networks. 4th IEEE International Conference on digital Ecosystems and Technologies (DEST), Dubai.

    • Baalen, P., & Heck, E. (2009). The impact of Trust and Empowerment on Satisfaction and Productivity of IT Knowledge Workers. IFIP 8.2 ICIS 2009 Phoenix, Phoenix.

    • Radkevitch, UL., Heck, E., & Koppius, O. (2005). Buyer Commitment and Opportunism In An Electronic Market for IT Services..

    • Li, T., Vervest, P., & Heck, E. (2005). Smart Card Technology in Transportation Industry -- A Yield Management Perspective.

  • Academic (27)
    • Truong, H., Gupta, A., Ketter, W., & Heck, E. (2020). The Declining Price Anomaly in B2B Sequential Multi-channel Auctions. In Workshop on Information Technologies and Systems (WITS)

    • Truong, H., Gupta, A., Ketter, W., & Heck, E. (2019). Understanding B2B Buyer Behavior in Multi-channel Markets: How Posted Price Channel Affect Buyers Strategic Behavior in Auctions. In International Conference on Information Systems (ICIS)

    • Truong, H., Gupta, A., Ketter, W., & Heck, E. (2018). Integrating Posted price channel with B2B Sequential Dutch Auction System. In Conference on Information Systems and Technology (CIST)

    • Truong, H., Gupta, A., Ketter, W., & Heck, E. (2017). Effects of posted price channel on multi-channel Sequential Dutch auction system. In International Conference on Information Systems (ICIS)

    • Mocker, M., Ross, JW., & Heck, E. (2014). Transforming Royal Philips: Seeking Local Relevance While Leveraging Global Scale. In MIT Sloan CISR Working Paper No. 394, February 2014 MIT Sloan Centre for Information Systems of Research (CISR).

    • Brinkkemper, S., Batenburg, R., van Hillegersberg, J., Heck, E., Spiekermann, S., Connolly, R., & Helms, R. (2013). ECIS 2013 Proceedings. In ECIS 2013 Proceedings University of Utrecht.

    • Koendjbiharie, SR., Koppius, O., Vervest, P., & Heck, E. (2011). An information-based view on the performance of dynamic business networks: theory and experimental evidence. In Academy of Management Annual Meeting Academy of Management.

    • Kauffman, R., Li, T., & Heck, E. (2010). A Theory of Informedness and Business Network Co-Production. In R. Sprague (Ed.), Proceedings of the 43th Hawaii International Conference on Systems Science IEEE Computer Society Press.

    • Gupta, A., Ketter, W., Heck, E., & Wasesa, M. (2009). Real-time support for auctioneers to determine optimal clock start for multi-unit sequential dutch auctions. In Eigth Workshop on e-Business AIS.

    • Kauffman, R., Li, T., Heck, E., & Vervest, P. (2009). Consumer Informedness and Resonance Marketing: An Empirical Test of The Hyperdifferentiation Hypothesis. In R. Sprague (Ed.), Proceedings of the 42th Hawaii International Conference on Systems Science IEEE Computer Society Press.

    • Li, T., Heck, E., & Vervest, P. (2008). Use and Impact of Mobile Ticketing Technologies for Revenue Management. In Academy of Management Meeting

    • Kauffman, R., Li, T., Heck, E., & Vervest, P. (2008). A Multi-Method Approach to Integrate and Joint Optimize Service Attribute Bundles and Capacity Management. In Proceedings of the Eighteenth Annual Workshop on Information Technologies and Systems

    • Kauffman, R., Li, T., Heck, E., & Vervest, P. (2008). Consumer Informedness and Information Technology: An Empirical Study of Heterogeneous Consumer Choice. In Twentieth Workshop on Information Systems and Economics

    • Li, T., Heck, E., & Fleischmann, M. M. (2007). Understanding Dynamic Pricing in Public Transport: The Role of Smart Card Technology Adoption. In Academy of Management Meeting

    • Li, T., Heck, E., & Vervest, P. (2007). Study of Network Structural Properties of Complex Dutch Railway Transportation Network. In Transportation Research Board 86th Annual Meeting

    • Oosterhout, M., & Heck, E. (2007). Customer centric IS and the role of agility in public organizations An empirical study in the Netherlands. In Proceedings of the 6th Workshop on e-Business (WEB-2007)

    • Kaa, G., Vries, H., Heck, E., & Ende, J. (2007). The Emergence of Standards: a Meta-analysis. In R. H. Sprague (Ed.), Proceedings of the Thirty-Nineth Annual Hawaii International Conference on System Sciences IEEE Computer Society.

    • Radkevitch, UL., Heck, E., & Koppius, O. (2006). Portfolios of Exchange Relationships: An Empirical Investigation of an Online IT Marketplace for Small Firms. Forthcoming in the proceedings of the International Conference of Information Systems (ICIS). In -

    • Li, T., Vervest, P., Heck, E., & Rooijmans, P. (2006). Improve Yield in Public Transport – A Focus on ICT Capability. In Proceeding of the IEEE International Conference on Service Operations and Logistics, and Informatics

    • Li, T., Heck, E., Vervest, P., Voskuilen, J., Hofker, F., & Jansma, F. (2006). Passenger Travel Behavior Model in Railway Network Simulation. In Proceedings of the 38th Conference on Winter Simulation IEEE.

    • Li, T., Hofker, F., Heck, E., & Vervest, P. (2006). Do Customers Respond to Differentiated Pricing in Public Transport? -- An Analysis of Behavioral Response Using Stated Preference Experiment. In Proceeding of the TRAIL Research Congress 2006

    • Koppius, O., Speelman, W., Stulp, O., Verhoef, B., & Heck, E. (2005). Why are customers coming back to buy their airline tickets online? Theoretical explanantions and empirical evidence. In J. K. Lee (Ed.), Proceedings of the Seventh International Conference on Electronic Commerce

    • Pau, LFJM. L-F., Meij, S., & Heck, E. (2003). Auctioning bulk mobile messages: a performance evaluation. In Bezalel Gavish, & Alex Bordetsky (Eds.), Proc. 11 th International Conference on telecommunications systems (pp. 204-224).

    • Meij, S., Pau, LFJM. L-F., & Heck, E. (2003). Auctioning bulk Mobile messages. In H. W. V.Tschammer G.M. Giaglis (Ed.), The second international conference on Mobile Business (pp. 321-336). Oesterreichische Computer Gesellschaft(Austrian Computer soc.

    • Koppius, O., Heck, E., & Wolters, M. (1998). Product representation and price formation in screen auctions: empirical results from a Dutch flower auction. In B. Gavish, & A. Basu (Eds.), Proceedings of the First international Conference on Telecommunications and Electronic Commerce (pp. 178-186). ICTEC.

    • Heck, E., Koppius, O., & Vervest, P. (1998). Electronic web-based auctions: theory and practice. In W. R. J. Baets (Ed.), Proceedings 6th European Conference on Information Systems, Volume IV (pp. 1584-1590). Euro-Arab Management School.

    • Steins Bisschop, J., Leeuw, M., Heck, E., & Koppius, O. (1997). Net wel of Net niet: Een beoordelingmodel voor websites van financiële marktpartijen. In . ? (Ed.), Seminar The New Game in Financial Services. Proceedings (pp. 4/1-4/7). RSM.

  • Professional (1)
    • Oosterhout, M., Heck, E., Koenen, E., Vollaard, H., Emmen, A., Meijer, G., Den Ouden, JC., & Perdeck, M. (2007). Development of a Business Model for Grid networked businesses: experiences from Beingrid DRS pilot. In e-Challenges Conference 2007

  • Popular (1)
    • Heck, E. (2002). Waarde en winnaar; over het ontwerpen van elektronische veilingen. Erasmus Research Institute of Management (ERIM). http://hdl.handle.net/1765/346

  • Academic (3)
    • Meulen, D., Baalen, P., & Heck, E. (2014). [Paper title temporarily obscured in accordance with journal guidelines]. Paper presented at Academy of Management Annual Meeting, Philadelphia.

    • Meulen, D., Baalen, P., & Heck, E. (2012). Please, Do Not Disturb. Telework, Distractions and the Productivity of the Knowledge Worker. Paper presented at International Conference on Information Systems 2012, Orlando.

    • Baalen, P., Bajema, R., Duits, Y., & Heck, E. (2009). Developing and Exploring Dimensions for Studying Information Work. A Case Study. Paper presented at OLKC Conference, Amsterdam.

  • Academic (11)
    • Quariguasi Frota Neto, J., Bloemhof-Ruwaard, JM., van Nunen, JAEE., & Heck, E. (2006). Designing and evaluating sustainable logistics networks. (ERS 003_LIS ed.) Rotterdam School of Management. ERS Vol. 003_LIS

    • Radkevitch, UL., Heck, E., & Koppius, O. (2006). Leveraging Offshore IT Outsourcing by SMEs through Online Marketplaces. Rotterdam School of Management. ERIM Report Series Reference No. ERS-2006-045-LIS

    • Radkevitch, UL., Heck, E., & Koppius, O. (2006). Buyer Commitment and Opportunism in the Online Market for IT Services. Rotterdam School of Management. ERIM Report Series Reference No.ERS-2006-046-LIS

    • Baalen, P., Bloemhof-Ruwaard, JM., & Heck, E. (2005). Knowledge sharing in an emerging network of practice: the role of a knowledge portal. (ERS 003-lis ed.) Erasmus University Rotterdam. ERS Vol. 003-lis

    • Oliveira, R., Pozzebon, M., Heck, E., & Holambra, V. (2004). la commercialisation des fleurs bresiliennes sur les marches internationaux grace aux TI. Centre de cas.

    • Baalen, P., Bloemhof-Ruwaard, JM., Heck, E., & van de Veire, P. (2003). Het monitoren van de Kennisportal Agrologistiek. Erasmus Universiteit Rotterdam (EUR).

    • Baalen, P., Oosterhout, M., Tan, DS., & Heck, E. (1999). Dynamics in the Start-Up of an EDI community: Experiences from the port of Rotterdam. ERASM.

    • Baalen, P., Oosterhout, M., Tan, YH., & Heck, E. (1999). The Start-up of an EDI-Community: Experiences from the Port of Rotterdam. Erasm Business Support Centre bv. EBSC rapport

    • Kern, T., Willcocks, LP., & Heck, E. (1999). Relational Trauma: Evidence of a Winner's Curse in ICT Outsourcing. (ERASM Management Report Series 50-1999 ed.) ERASM Management Report Series Vol. 50-1999

    • Baalen, P., Oosterhout, M., Tan, YH., & Heck, E. (1999). EDI for In-land Transport. (ERASM Management Report Series 22-1999 ed.) RSM extern. ERASM Management Report Series Vol. 22-1999

    • Heck, E., Koppius, O., van den Dool, F., & Vermeulen, O. (1999). Adoptie en integratie van webtechnologie bij organisaties in het Midden- en Klein Bedrijf.

  • Professional (12)
    • Baalen, P., Heck, E., Oosterhout, M., & Go, FM. (2009). Worlds of Work - Results from the New Worlds of Work Research Report 2008. Rotterdam School of Management, Erasmus University.

    • Heck, E., & Bloemhof-Ruwaard, JM. (2006). Network Orchestration in Global Business networks: towards innovative products and responsive chains in the dutch flower industry. Transforum.

    • Baalen, P., Bloemhof-Ruwaard, JM., Heck, E., & van de Veire, P. (2003). Community en kennisportal Agrologistiek. Erasmus Universiteit Rotterdam (EUR).

    • Baalen, P., Bloemhof-Ruwaard, JM., Heck, E., & van de Veire, P. (2003). Eindrapportage Kennisportal Agrologistiek. Erasmus Universiteit Rotterdam (EUR).

    • Heck, E., & Thiadens, THJG. (2003). Hoe kan een organisatie elektronische markten gebruiken? Checklisten Informatiemanagement.

    • Baalen, P., Bloemhof-Ruwaard, JM., Heck, E., & van de Veire, P. (2003). Analyse Kennisportal Agrologistiek. Erasmus Universiteit Rotterdam (EUR).

    • Kamil, A., & Heck, E. (2002). Regulation: Minding Online Markets. Harvard Business Review Working Knowledge.

    • Heck, E. (2002). Het ontwerp van eAuctions, in: Wietze van der Aa. Management education & e-learning.

    • Heck, E. (2002). How to seize the value of online auctions. European Business Forum.

    • Heck, E., Wilcocks, L., & Kern, T. (1999). Relational trauma: evidence of a winner's curse in ICT outsourcing; working paper. Oxford institute of information management.

    • Heck, E. (1997). Electronic Web-Based Auctions. Erasmus Universiteit Rotterdam (EUR).

    • Wolters, M., Heck, E., Hoogeweegen, MR., & Vervest, P. (1997). A business network redesign approach. Conceptual and practical issues. (Management Report Series 48(13) ed.) ERIM. Management Report Series Vol. 48(13)

Media

Media items

  • Een groot platform is het meest wenselijk

    Eric van Heck, Professor of Information Management and Markets, was a speaker at an event organised by Green Team Consultancy+ where digitisation was a main topic.

  • Masterstudenten presenteren scripties voor Europees Smart City-project

    Masters students from RSM have researched innovative, smart and sustainable city developments for Rotterdam in the European Smart City project RUGGEDISED®. The Erasmus Centre for Future Energy Business leads the extensive…

  • Europese industriële infrastructuur doelwit terrorisme?

    During the 26th edition of the Storage tanks conference, speeches were held on security of critical infrastructures. Therefore, RSM has started a project for researching electricity applications in the Heart of the South of…

  • Meer 1.100 bezoekers op Topsector Logistiek Congres in de Amsterdam Arena

    Over 1.100 visitors attended the Topsector Logistics Congress "Big Data, Small World". Eric van Heck is mentioned to have urged visitors to participate in the data race and further explained the trends in logistics.

  • Meer 1.100 bezoekers op Topsector Logistiek Congres in de Amsterdam Arena

    Over 1.100 visitors attended the Topsector Logistics Congress "Big Data, Small World". Eric van Heck is mentioned to have urged visitors to participate in the data race and further explained the trends in logistics.

  • Topsector Logistiek congres ‘Big Data Small World’

    The topsector Congres 'Big Data Small World' will focus on coupling data and its possibilities in logistics. Eric van Heck, is mentioned to present.

  • Kennismaken met Innovatie

    The topsector Congres 'Big Data Small World' will focus on coupling data and its possibilities in logistics. Eric van Heck, is mentioned to present.

  • Congres Topsector Logistiek

    The topsector Congres 'Big Data Small World' will focus on coupling data and its possibilities in logistics. Eric van Heck, is mentioned to present.

Discovery items

Digitally managed cities of the future – how close are we?

Are we there yet? ECDA studied how 80 European cities are getting on with developing Urban Data Platforms. How close is our digital future?

Optimise floriculture and make it more sustainable with AI algorithms

‘AI in the Floriculture Chain’ (iFlow) project developed AI applications for growers, auctioneers, transporters, and supply chain managers.

Digital community currencies for global challenges

Digital community currencies are on the rise. They can be great tools for achieving social goals. There are key factors to take into account.

Selling flowers with analytics

How an experiment with big data analysis led the Dutch flower auction to achieve more stable prices.

Courses

Information Strategy

  • Study year: 2021/2022, 2020/2021
  • Code: BM01BIM
  • Level: ERIM, Exchange, IM/CEMS, Master

Business Architecture and Transformation

  • Study year: 2021/2022, 2020/2021, 2016/2017, 2015/2016
  • Code: BM03BIM
  • Level: ERIM, Exchange, IM/CEMS, Master

Circular and Digital Business Design

  • Study year: 2021/2022, 2020/2021
  • Code: BMME154
  • Level: Master, Master, Master

BIM Master Thesis

  • Study year: 2021/2022, 2020/2021, 2019/2020, 2018/2019, 2016/2017, 2015/2016
  • Code: BMMTBIM
  • Level: Master

BIM Thesis Clinic

  • Study year: 2021/2022, 2020/2021
  • Code: BMRM1BIM
  • Level: Master

Past courses

Customer-centric Digital Commerce

  • Study year: 2020/2021
  • Code: BMME009
  • ECTS: 6 Level: Master, Master, Master, Master

BIM Research Methods I - Old style

  • Study year: 2019/2020, 2018/2019
  • Code: BM05BIM
  • ECTS: 2

BIM Research Methods II - Old style

  • Study year: 2019/2020, 2018/2019
  • Code: BMRMBIM
  • ECTS: 4

Introduction to business administration

  • Study year: 2019/2020, 2018/2019, 2017/2018, 2016/2017
  • Code: BKB001

Introduction to Business

  • Study year: 2017/2018, 2016/2017, 2015/2016, 2014/2015
  • Code: BAP064
  • ECTS: 5 Level: Bachelor 1, Bachelor 1

ERIM/CentER Workshop on Information Management Research

  • Study year: 2016/2017, 2014/2015
  • Code: BERMASC008
  • ECTS: 5 Level: Master

BIM Honours Course

  • Study year: 2015/2016
  • Code: BMHONBIM
  • ECTS: 10 Level: Master

BIM master thesis

  • Study year: 2014/2015, 2013/2014
  • Code: RSMMTBIM
  • ECTS: 16

Business architecture and consultancy

  • Study year: 2014/2015, 2013/2014
  • Code: RSM04BIM
  • ECTS: 5 Level: Master

Master thesis Business Information Management

  • Study year: 2014/2015, 2013/2014, 2012/2013
  • Code: BKMMT-BIM
  • ECTS: 20

Platform Ecosystems for Digital Collaboration

  • Study year: 2014/2015
  • Code: RSMME094
  • ECTS: 6 Level: Master

Big Data and Business Analytics

  • Study year: 2013/2014
  • Code: RSMME011
  • ECTS: 6 Level: Master

BIM research topics block 1

  • Study year: 2013/2014
  • Code: RSM03BIM
  • ECTS: 1 Level: Master

BIM research topics block 2

  • Study year: 2013/2014
  • Code: RSM06BIM
  • ECTS: 1 Level: Master

Business architecture and consultancy

  • Study year: 2013/2014, 2012/2013
  • Code: BKM10BIM
  • ECTS: 5

Introduction to Business

  • Study year: 2013/2014, 2012/2013
  • Code: BAP64
  • ECTS: 5 Level: Bachelor 1

Multi Agent Systems Research

  • Study year: 2013/2014
  • Code: BERMASC013
  • ECTS: 5 Level: Master

BIM Thesis Research Project

  • Study year: 2012/2013
  • Code: BIM-THESIS
  • ECTS: 20 Level: Master

Awards