The Technology and Operations Management department (TOM) combines scientific ambition and rigour with practical relevance. The focus of our research and education is to understand and improve the design, manufacturing, and distribution of products and services in a digitizing world. Our engaged scholars develop scientific knowledge and prepare students, academics, and business people to be critical, creative, caring and collaborative thinkers and practitioners. 

“The people at the Technology and Operations Management (TOM) department are inspired to contribute with their academic work to a force for positive change. We do so by creating and disseminating knowledge on technology operations management with an emphasis on the management of supply chains, information systems (including business data analytics and AI), and innovation. For this purpose, we collaborate with external stakeholders and educate our students to become the next generation specialists and leaders in these fields to make a difference."

Prof. Rob Zuidwijk, Department Chair

We research and teach in three critical business transformations:

  • business information management (BIM) with a focus on digital transformation
  • innovation management (IM) with a focus on business model transformation
  • supply chain management (SCM) with a focus on on the economical and sustainable transformation of processes, materials and information.

Business information management

Erasmus University Rotterdam Campus

Innovation management

Student drawing lightbulb

Supply chain management

A ship in a port

About our research

Publications

2024

  • Ozdemir, D. Y., Singh, H., & Sarkar, S. (2024). The Moderating Role of Review Dissimilarity on the Relationship between Credibility and Helpfulness.
  • Ozdemir, D. Y., Ayvaci, M., & Zentner, A. (2024). What People Think of Machines as Doctors: Unveiling the Value of Gen-AI for e-Health.
  • Agatz, N., & Fleischmann, M. (2024). Demand Management for Sustainable Supply Chain Operations. Springer Cham. https://doi.org/10.1007/978-3-031-45565-0
  • Mulder, F. (2024). New forms of leadership: Leading in the plural and plural leadership. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Kanellopoulos, I. (2024). Navigating platform challneges: Three studies on blockchain-based platform competition, platform subsidies for non-fungible token creation, and ghosting in the dating market. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Goldsby, C. (2024). Demystifying digital governance: Exploring the mechanisms and trade-offs of blockchains for organizations. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • el Osrouti, F. (2024). Norms versus organizational practices: Essays in the context of innovation, standardization, and religion. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Kucukyilmaz, T., & Akin, T. (2024). A Feature-based Approach on Automatic Stopword Detection. In K. Arai (Ed.), Intelligent Systems and Applications (pp. 51-67). Springer Cham. https://doi.org/10.1007/978-3-031-47718-8_4
  • Agatz, N., & Fleischmann, M. (2024). Demand Management for Sustainable Supply Chain Operations. In Sustainable Supply Chains : A Research-Based Textbook on Operations and Strategy (Second Edition ed., pp. 241-259). Springer Cham. https://doi.org/10.1007/978-3-031-45565-0_10
  • Zofio, J. L., Aparicio, J., Barbero, J., & Zabala-Iturriagagoitia, J. M. (2024). Benchmarking performance through efficiency analysis trees: Improvement strategies for colombian higher education institutions. Socio-Economic Planning Sciences, 92, Article 101845. https://doi.org/10.1016/j.seps.2024.101845
  • Veenstra, A., & de Waal, A. (2024). The impact of container call size evidence from simulation modelling. Maritime Transport Research, 6, Article 100109. https://doi.org/10.1016/j.martra.2024.100109
  • van der Hagen, L., Agatz, N., Spliet, R., Visser, T. R., & Kok, A. L. (2024). Machine Learning-Based Feasibility Checks for Dynamic Time Slot Management. Transportation Science, 58(1), 94-109. https://doi.org/10.1287/trsc.2022.1183
  • van den Berg, P. L., Henderson, S. G., Jagtenberg, C. J., & Li, H. (2024). Modeling the Impact of Community First Responders. Management Science. https://doi.org/10.1287/mnsc.2022.04024
  • van Balen, T., & Tarakci, M. (2024). Recruiting Talent through Entrepreneurs’ Social Vision Communication. Organization Science, 35(1), 326-345. https://doi.org/10.1287/orsc.2023.1671
  • Tsekouras, D., Gutt, D., & Heimbach, I. (2024). The Robo Bias in Conversational Reviews: How the Solicitation Medium Anthropomorphism affects Product Rating Valence and Review Helpfulness. Journal of the Academy of Marketing Science. https://doi.org/10.1007/s11747-024-01027-8
  • Tonellato, M., Tasselli, S., Conaldi, G., Lerner, J., & Lomi, A. (2024). A Microstructural Approach to Self-Organizing: The Emergence of Attention Networks. Organization Science, 35(2), 496-524. https://doi.org/10.1287/orsc.2023.1674
  • Toh, P. K., & Pyun, E. (2024). Risky business: How standardization as coordination tool in ecosystems impacts firm-level uncertainty. Strategic Management Journal, 45(4), 649-679. https://doi.org/10.1002/smj.3562
  • Suurmond, R., Wynstra, F., Vermeij, A., & Haag, E. J. (2024). Text mining and network analytics for literature reviews: Exploring the landscape of purchasing and supply management research. Journal of Purchasing and Supply Management, 301(1), Article 100892. https://doi.org/10.1016/j.pursup.2023.100892
  • Sülz, S., Fügener, A., Becker-Peth, M., & Roth, B. (2024). The potential of patient‑based nurse staffing – a queuing theory application in the neonatal intensive care setting. Health Care Management Science. Advance online publication. https://doi.org/10.1007/s10729-024-09665-8
  • Sting, F. J., Tarakci, M., & Recker, J. (Accepted/In press). Performance Implications of Digital Disruption in Strategic Competition. MIS Quarterly: Management Information Systems. https://www.researchgate.net/publication/378395051_Performance_Implications_of_Digital_Disruption_in_Strategic_Competition
  • Shen, Y., Zou, B., de Koster, R., & Cheng, E. (2024). Performance estimation and operating policies in a truck-based autonomous mobile robot delivery system. International Journal of Production Research, To appear. Advance online publication. https://doi.org/10.1080/00207543.2024.2351959
  • Sass, S., Mitsos, A., Bongartz, D., Bell, I. H., Nikolov, N. I., & Tsoukalas, A. (2024). A branch-and-bound algorithm with growing datasets for large-scale parameter estimation. European Journal of Operational Research, 316(1), 36-45. https://doi.org/10.1016/j.ejor.2024.02.020
  • Sancino, A., & Tasselli, S. (2024). Public service management during the Covid-19 lockdown: a qualitative study. Public Management Review. Advance online publication. https://doi.org/10.1080/14719037.2024.2318336
  • Rey-Blanco, D., Zofío, J. L., & González-Arias, J. (2024). Improving hedonic housing price models by integrating optimal accessibility indices into regression and random forest analyses. Expert Systems with Applications, 235, Article 121059. https://doi.org/10.1016/j.eswa.2023.121059
  • Raj, G., Roy, D., de Koster, R., & Bansal, V. (Accepted/In press). Stochastic modeling of integrated order fulfillment processes with delivery time promise: Order picking, batching, and last-mile delivery. European Journal of Operational Research, 316(3), 1114-1128. https://doi.org/10.1016/j.ejor.2024.03.003
  • Quinn, M., de Matos, M. G., & Peukert, C. (2024). The Welfare Effects of Mobile Internet Access: Evidence from Roam-Like-at-Home. The Economic Journal, 134(659), 1228–1246. https://doi.org/10.1093/ej/uead101
  • Qin, Z., Yang, P., Gong, Y., & de Koster, R. (Accepted/In press). Performance Analysis of Multi-Tote Storage and Retrieval Autonomous Mobile Robot Systems. Transportation Science, To appear. https://doi.org/10.1287/trsc.2023.0397
  • Poyraz, D. D., & Azizoğlu, M. (2024). An airport gate reassignment problem with gate closures. Journal of Air Transport Management, 115, Article 102529. https://doi.org/10.1016/j.jairtraman.2023.102529
  • Pastor, J. T., Zofío, J. L., Aparicio, J., & Borrás, F. (2024). The standard reverse approach for decomposing economic inefficiency. Journal of the Operational Research Society, 75(4), 647-659. https://doi.org/10.1080/01605682.2023.2198556
  • Pasparakis, A., de Vries, J., de Koster, R., & Roy, D. (2024). In the driver’s seat: the role of transformational leadership in safe and productive truck cargo transport. Flexible Services and Manufacturing Journal. Advance online publication. https://doi.org/10.1007/s10696-024-09539-9
  • Nguyen, L. T., & Zuidwijk, R. (2024). Sustainable supply chain governance: A literature review. Business Ethics, the Environment and Responsibility. Advance online publication. https://doi.org/10.1111/beer.12668
  • Moghaddaszadeh, H., Ranjbar, M., & Jamili, N. (2024). Minimizing the Expected Renewable Resource Costs in a Project with Stochastic Resource Availability. Asia-Pacific Journal of Operational Research, 41(1), Article 2350008. https://doi.org/10.1142/s0217595923500082
  • Meeker, A., van Balen, T., & Tarakci, M. (2024). For Start-Ups Seeking Talent, a Lofty Purpose Can Backfire. Harvard Business Review, 2024(2024). https://hbr.org/2024/03/for-start-ups-seeking-talent-a-lofty-purpose-can-backfire
  • Loske, D., Klumpp, M., De Vries, J., Bührmann, A. D., Giese, J., & Lübke, J. (2024). EXPRESS: The Impact of Writing Direction on Order Picking Performance: Empirical Evidence on Diversity and Efficiency in Operations Management: Evidence on Diversity and Efficiency in Operations Management. Production and Operations Management. https://doi.org/10.1177/10591478241248750
  • Liao, Z., Zhang, J. H., Wang, N., Bottom, W. P., Deichmann, D., & Tang, P. M. (2024). The gendered liability of venture novelty. Academy of Management Journal, 67(2), 299-330. https://doi.org/10.5465/amj.2021.1425
  • Lévy-Garboua, L., Gazel, M., Berlin, N., Dul, J., & Lubart, T. (2024). Creative cognition as a bandit problem. Learning and Individual Differences, 111, Article 102438. https://doi.org/10.1016/j.lindif.2024.102438
  • Kauppi, K., Brandon–Jones, A., van Raaij, E., & Matinheikki, J. (2024). “If only we'd known”: Theory of supply failure under two-sided information asymmetry. Journal of Supply Chain Management, 60(1), 32-52. https://doi.org/10.1111/jscm.12312
  • Karels, V. C. G., Rei, W., Veelenturf, L. P., & Van Woensel, T. (2024). A vehicle routing problem with multiple service agreements. European Journal of Operational Research, 313(1), 129-145. https://doi.org/10.1016/j.ejor.2023.07.029
  • Jamili, N., van den Berg, P. L., & de Koster, R. (2024). The impact of resource sharing on the design of multi-client warehouses. IISE Transactions. Advance online publication. https://doi.org/10.1080/24725854.2024.2322097
  • Grillo, F., Wiegmann, P. M., de Vries, H. J., Bekkers, R., Tasselli, S., Yousefi, A., & van de Kaa, G. (Accepted/In press). Standardization: Research Trends, Current Debates, and Interdisciplinarity. Academy of Management Annals.
  • Essel, H. B., Vlachopoulos, D., Essuman, A. B., & Amankwa, J. O. (2024). ChatGPT effects on cognitive skills of undergraduate students: Receiving instant responses from AI-based conversational large language models (LLMs). Computers and Education: Artificial Intelligence, 6, Article 100198. https://doi.org/10.1016/j.caeai.2023.100198
  • Dupin, L., Wezel, F. C., & Deichmann, D. (2024). What French bakeries get right about strategy. Harvard Business Review. https://hbr.org/2024/03/what-french-bakeries-get-right-about-strategy
  • Dul, J. (2024). A different causal perspective with Necessary Condition Analysis. Journal of Business Research, 177, Article 114618. https://doi.org/10.1016/j.jbusres.2024.114618
  • Dul, J., van Raaij, E., & Caputo, A. (2024). Advancing scientific inquiry through data reuse: Necessary condition analysis with archival data. Strategic Change, 33(1), 35-40. https://doi.org/10.1002/jsc.2562
  • Dul, J. (2024). How to sample in necessary condition analysis (NCA). European Journal of International Management, 23(1), 1-12. Advance online publication. https://doi.org/10.1504/EJIM.2024.138446
  • Deichmann, D., Cattani, G., & Ferriani, S. (Accepted/In press). Recognizing, evaluating, and selecting new ideas: The problematic journey of novelty. Innovation: Organization & Management. https://doi.org/10.1080/14479338.2024.2359383
  • Chen, R., de Koster, R., Yu, Y., Guo, X., & Yu, H. (2024). Blockage-Free Storage Assignment and Storage/Retrieval Scheduling in Autonomous Vehicle Storage and Retrieval Systems. Naval Research Logistics, 71(4), 575-594. https://doi.org/10.1002/nav.22166
  • Chen, F., van Dalen, J., & Wynstra, F. (2024). The grey side of procurement: Measuring the prevalence of questionable purchasing practices. Journal of Purchasing and Supply Management, Article 100922. https://doi.org/10.1016/j.pursup.2024.100922
  • Candogan, S. T., Cornelius, P. B., Gokpinar, B., Körpeoglu, E., & Tang, C. S. (2024). Product Development in Crowdfunding: Theoretical and Empirical Analysis. Manufacturing and Service Operations Management, 26(2), 701-721. https://doi.org/10.1287/msom.2022.0344
  • Boysen, N., & de Koster, R. (Accepted/In press). 50 years of warehousing research—An operations research perspective. European Journal of Operational Research. https://doi.org/10.1016/j.ejor.2024.03.026
  • Barbosa, S., Sáiz, P., & Zofío, J. L. (2024). The emergence and historical evolution of innovation networks: On the factors promoting and hampering patent collaboration in technological lagging economies. Research Policy, 53(5), Article 104990. https://doi.org/10.1016/j.respol.2024.104990
  • Arslan, A., Agatz, N., & Srour, F. J. (2024). Model formulations for pickup and delivery problems in designated driver services. Computers and Operations Research, 164, Article 106547. https://doi.org/10.1016/j.cor.2024.106547
  • Arslan, B., Vasudeva, G., & Hirsch, E. B. (2024). Public-Private and Private-Private Collaboration as Pathways for Socially Beneficial Innovation: Evidence from Antimicrobial Drug Development Tasks. Academy of Management Journal, 67(2), 554-582. https://doi.org/10.5465/amj.2021.1260
  • Agatz, N., Cho, S. H., Sun, H., & Wang, H. (2024). Transportation-Enabled Services: Concept, Framework, and Research Opportunities. Service Science, 16(1), 1-21. Advance online publication. https://doi.org/10.1287/serv.2024.0116

2023

  • Tsekouras, D., Li, T., & Frick, T. (2023). Don’t Take it Personally: An Empirical Investigation of Consumer Responses to Explicit Targeting. Journal of the Association for Information Systems.
  • Agatz, N. (2023). Everything at your doorstep - is the last mile the longest? Address delivered at the occasion of accepting the appointment as Professor of last-mile supply chain analytics at the Rotterdam School of Management. Erasmus University Rotterdam (EUR). ERIM Inaugural Address Series Research in Management
  • Roy, D., Spiliotopoulou, E., & de Vries, J. (2023). How Data-Driven Decisions Help Restaurants Stay Competitive. Web publication/site, Harvard Business Review.
  • van Haaren, M. (Accepted/In press). Web3 Decentralization: Blockchain Technologies' Impact on Modern Organizational Governance. The 83rd Annual Meeting of the Academy of Management.
  • Zhu, R., Yi, C., & Li, T. (2023). Harnessing the Metaverse: An Empirical Investigation of the Effects of Multimodal AR Interaction on Information Search and Learning in Aircraft Maintenance Training (under review).
  • Yi, C., Zhu, R., & Li, T. (2023). Where to Display What? Investigating the Effects of Augmented Reality and Information Type on Work Performance (under review).
  • Ozdemir, D. Y., & Sarkar, S. (2023). Tell Me Something New: Selecting Novel Online Reviews.
  • Ozdemir, D. Y., Singh, H., & Sarkar, S. (2023). When Positive Reviews Hurt and Negative Reviews Help: The Role of Review Novelty, Volume, and Valence.
  • Kanellopoulos, I., Gutt, D., Tunc, M., & Li, T. (2023). How Do Platform Subsidies Affect Creation, Engagement, and Pricing? Evidence from Non-Fungible Tokens. https://doi.org/10.2139/ssrn.4335127
  • Foerderer, J., Gutt, D., & Greenwood, B. (2023). Star Wars: An Empirical Investigation of Star Performer Turnover and Content Supply on Multi-Sided Streaming Platforms. https://doi.org/10.2139/ssrn.4321163
  • Bar, D., Feuerriegel, S., Li, T., & Weinmann, M. (2023). Behavioral interventions increase the adoption of green technologies (under review).
  • Zhang, Q. (2023). Making sense of sensitivity in the workplace: Coping with contextual information in innovation and social networks. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Vafa Arani, H. (2023). Creating shared value: An operations and supply chain management perspective. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Paundra, J. (2023). The search for alternatives to private vehicle: The multi-perspective investigation of transportation mode choice preference based on policy, ICT development, and psychology. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Pasparakis, A. (2023). Leader-follower relationships in technologically advanced operations. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Ozdemir, D. Y. (2023). Essays on Novelty in Online Reviews. [Doctoral Thesis, University of Texas at Dallas].
  • Jakobs, K. (2023). ICT Standardisation Management: A multidimensional perspective on company participation in standardisation committees. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Harter, C. (2023). Vulnerability through vertical collaboration in transportation: A complex networks approach. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Balocco, F. (2023). Asymmetric information in programmatic advertising: Three studies on adverse selection, mechanism choices, and fee structures. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Veenstra, A. (2023). Koffer op de Fiets. Trichis Publishing B.V.
  • Wan, C., Zejnilović, L., & Lavado, S. (2023). How Differential Robustness Creates Disparate Impact: A European Case Study. In CEUR Workshop Proceedings (Vol. 3442) https://ceur-ws.org/Vol-3442/paper-22.pdf
  • Wan, C., Belo, R., Zejnilović, L., & Lavado, S. (2023). The Duet of Representations and How Explanations Exacerbate It. In L. Longo (Ed.), Explainable Artificial Intelligence - 1st World Conference, xAI 2023, Proceedings: First World Conference, xAI 2023, Lisbon, Portugal, July 26–28, 2023, Proceedings, Part II (1 ed., pp. 181-197). Springer Cham. https://doi.org/10.1007/978-3-031-44067-0_10
  • Wan, C. (2023). Timescales, Levels of Organization, and Multi-objective Agents. In ALIFE 2023: Ghost in the Machine: Proceedings of the 2023 Artificial Life Conference https://doi.org/10.1162/isal_a_00562
  • de Koster, R., Chen, Y., Zou, B., & Gong, Y. (2023). Sorting with Robots: where to drop off the parcel? In Progress in Material Handling, 16th Proceedings The Material Handling Institute. https://digitalcommons.georgiasouthern.edu/cgi/viewcontent.cgi?article=1009&context=pmhr_2023
  • Birk, S., Talari, S., Gebbran, D., Ketter, W., & Schneiders, T. (2023). Clearing and Pricing for Network-Aware Local Flexibility Markets using Distributed Optimization. In 2023 IEEE Belgrade PowerTech, PowerTech 2023 Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/PowerTech55446.2023.10202670
  • Zappa, P., Tonellato, M., & Tasselli, S. (2023). Multiple identities and multiple relationships: An exploratory study of freelancers' knowledge-seeking behavior. In Understanding Workplace Relationships: An Examination of the Antecedents and Outcomes (pp. 225-260). Springer International Publishing AG. https://doi.org/10.1007/978-3-031-16640-2_8
  • van Tuijl, E., van den Berg, L., Dittrich, K., & Rossi-Doria, D. (2023). Frugal innovation in the 1.5-metre society: Analysis of the hospitality sector in the metropole region Rotterdam-The Hague. In P. Kresl, & M. Bertin (Eds.), The Impact of COVID on Cities and Regions: Policy responses of local leaders (pp. 197-215). Edward Elgar Publishing. https://doi.org/10.4337/9781035308958.00021
  • van den Ende, J., & Blindenbach-Driessen, FP. (Accepted/In press). Innovation in project-based organizations. In Handbook of Innovation and Project Management Edward Elgar Publishing.
  • van den Ende, J. (Accepted/In press). Opportunistic New Product Development. In PDMA Handbook of New Product Development Wiley.
  • Rook, L., van Dalen, J., & Ketter, W. (2023). Nudging the Direction of Energy Tariff Selection: Lessons Learned from an Attribute Framing Experiment with Temporal Construal Levels. In J. Collins, W. Ketter, & A. Symeonodis (Eds.), Energy Sustainability through Retail Electricity Markets: The Power Trading Agent Competition (Power TAC) Experience (pp. 75-96). Springer Cham. https://doi.org/10.1007/978-3-031-39707-3_5
  • Rook, L., Paundra, J., van Dalen, J., & Ketter, W. (2023). Understanding the collaborative consumption of sustainable products and services: The impact of psychological ownership. In Research Handbook on Information Systems and the Environment (pp. 231-252). Edward Elgar Publishing.
  • Prifti, K., Krijger, J., Thuis, T., & Stamhuis, E. (2023). From Bilateral to Ecosystemic Transparency: Aligning GDPR’s Transparency Obligations with the European Digital Ecosystem of Trust. In S. Kuhlmann, F. De Gregorio, M. Fertmann, H. Ofterdinger , & A. Sefkow (Eds.), Transparency or Opacity : A Legal Analysis of the Organization of Information in the Digital World (1st ed., pp. 115). Nomos. https://doi.org/10.5771/9783748936060
  • Prato, L. (2023). Holistic Approach to Market Segmentation of Industrial Smart Services: What Is the True Value of Data? In Digital Pricing Strategy: Capturing Value from Digital Innovations (pp. 159-172). Taylor and Francis AS. https://doi.org/10.4324/9781003226192-17
  • Moser, C., Deichmann, D., & Jurriens, M. (2023). Business before pleasure? Bringing pleasure back into workplace relationships. In A. Gerbasi, C. Emery, & A. Parker (Eds.), Understanding workplace relationships: An Examination of the Antecedents and Outcomes (pp. 201-222). Palgrave Macmillan. https://doi.org/10.1007/978-3-031-16640-2_7
  • Lee, W., Dul, J., & Toth, Z. (2023). Application of Necessary Condition Analysis (NCA) in hospitality and tourism research. In Cutting Edge Research Methods in Hospitality and Tourism (pp. 157-172). Emerald Group Publishing. https://doi.org/10.1108/978-1-80455-063-220231010
  • Goldsby, C., Hanisch, M., & Klapper, H. (2023). The Hidden Influences of Blockchain Governance: A Study of Organizational Imprinting. Academy of Management Proceedings, 2023(1). https://doi.org/10.5465/AMPROC.2023.211bp
  • Baart, F., van Gijn, M. W., Boogmans, B., Zagonjolli, M., Zuidwijk, R., Negenborn, R. R., & van Koningsveld, M. (2023). Trickle-down strategies: integrating simulations with control loops of autonomous vessels on lab scale. Journal of Physics: Conference Series, 2618(1), Article 012001. https://doi.org/10.1088/1742-6596/2618/1/012001
  • Bühler, M. M., Calzada, I., Cane, I., Jelinek, T., Kapoor, A., Mannan, M., Mehta, S., Mookerje, V., Nübel, K., Pentland, A., Scholz, T., Siddarth, D., Tait, J., Vaitla, B., & Zhu, J. (2023). Unlocking the Power of Digital Commons: Data Cooperatives as a Pathway for Data Sovereign, Innovative and Equitable Digital Communities. Digital, 3(3), 146-171. https://doi.org/10.3390/digital3030011
  • Stevens, M. (2023). Introduction to the special issue on mobility, climate change, and economic inequality. Journal of Operations Management, 69(1), 4-8. https://doi.org/10.1002/joom.1233
  • Rooderkerk, R., de Leeuw, S., & Hübner, A. (2023). Advancing the marketing-operations interface in omnichannel retail. Journal of Operations Management, 69(2), 188-196. https://doi.org/10.1002/joom.1241
  • Agatz, N., Cho, S. H., Wang, H., & Benjaafar, S. (2023). Introduction to the Special Issue on Innovation in Transportation-Enabled Urban Services, Part 1. Service Science, 15(1), 1-2. https://doi.org/10.1287/serv.2023.0317
  • Dul, J., Hauff, S., & Bouncken, R. B. (2023). Correction: Necessary condition analysis (NCA): review of research topics and guidelines for good practice (Review of Managerial Science, (2023), 17, 2, (683-714), 10.1007/s11846-023-00628-x). Review of Managerial Science, 17(4), 1535-1537. https://doi.org/10.1007/s11846-023-00634-z
  • Zofio, J. L., Aparicio, J., Barbero, J., & Zabala-Iturriagagoitia, J. M. (2023). The influence of bottlenecks on innovation systems performance: Put the slowest climber first. Technological Forecasting and Social Change, 193, Article 122607. https://doi.org/10.1016/j.techfore.2023.122607
  • Zhu, T., Yeo, N. T. B., Gao, S. Y., & Loke, G. G. (2023). Inventory-Responsive Donor-Management Policy: A Tandem Queueing Network Model. Manufacturing and Service Operations Management, 25(4), 1585-1602. https://doi.org/10.1287/msom.2023.1228
  • Zhen, L., Tan, Z., de Koster, R., & Wang, S. (2023). How to Deploy Robotic Mobile Fulfillment Systems. Transportation Science, 57(6), 1671-1695. https://doi.org/10.1287/trsc.2022.0265
  • Yang, J., de Koster, R., Guo, X., & Yu, Y. (2023). Scheduling shuttles in deep-lane shuttle-based storage systems. European Journal of Operational Research, 308(2), 696-708. https://doi.org/10.1016/j.ejor.2022.11.037
  • Xie, J., Loke, G. G., Sim, M., & Lam, S. W. (2023). The Analytics of Bed Shortages: Coherent Metric, Prediction, and Optimization. Operations Research, 71(1), 23-46. https://doi.org/10.1287/opre.2021.2231
  • Waßmuth, K., Köhler, C., Agatz, N., & Fleischmann, M. (2023). Demand Management for Attended Home Delivery – A Literature Review. European Journal of Operational Research, 311(3), 801-815. https://doi.org/10.1016/j.ejor.2023.01.056
  • Warmerdam, B. W. C. M., Stevens, M., van Rijswijk, C. S. P., Eefting, D., van der Meer, R. W., Putter, H., Hamming, J. F., van der Vorst, J. R., & van Schaik, J. (2023). Learning Curve Analysis of Complex Endovascular Aortic Repair. Annals of Vascular Surgery, 93, 308-318. https://doi.org/10.1016/j.avsg.2023.01.044
  • Walker, E. T., van den Broek, T., Priante, A., & Ehrenhard, M. L. (2023). Patient-activist or ally? Assessing the effectiveness of conscience and beneficiary constituents in disease advocacy fundraising. Sociology of Health and Illness, 45(8), 1652-1672. https://doi.org/10.1111/1467-9566.13655
  • Wagenaar, J., Fragkos, I., & Faro, M. (2023). Transportation asset acquisition under a newsvendor model with cutting stock restrictions: approximation and decomposition algorithms. Transportation Science, 57(3), 778-795. https://doi.org/10.1287/trsc.2023.1201
  • Vongswasdi, P., Leroy, H., Shemla, M., Hoever, I., & Khattab, J. (2023). Influencing diversity beliefs through a personal testimonial, promotion-focused approach. Journal of Organizational Behavior, 44(1), 1-18. https://doi.org/10.1002/job.2664
  • Veenstra, A. (2023). A Review of Customs: Inside Anywhere, Insights Everywhere. World Customs Journal, 17(1), 113.
  • Veenstra, A., & Heijmann, F. (2023). The Future of Customs. World Customs Journal, 17(2), 13.
  • van Wessel, R. M., Kroon, P., & de Vries, H. J. (2023). Scaling Agile Company-Wide: The Organizational Challenge of Combining Agile Scaling Frameworks and Enterprise Architecture in Service Companies. IEEE Engineering Management Review, 51(3), 25-32. https://doi.org/10.1109/EMR.2023.3277128, https://doi.org/10.1109/EMR.2023.3277128
  • van Elburg, F. R. T., van de Klundert, J., Nieboer, A. P., & Askari, M. (2023). The intention to use mHealth applications among Dutch older adults prior and during the COVID pandemic. Frontiers in Public Health, 11, 01-09. Article 1130570. https://doi.org/10.3389/fpubh.2023.1130570
  • Ubels, S., & van Raaij, E. (2023). Alignment in the hospital-physician relationship: A qualitative multiple case study of Medical Specialist Enterprises in the Netherlands. International Journal of Health Policy and Management, 12(1), Article 6917. https://doi.org/10.34172/ijhpm.2022.6917
  • Tufano, A., Zuidwijk, R., & Van Dalen, J. (2023). The development of data-driven logistic platforms for barge transportation network under incomplete data. Omega (United Kingdom), 114, Article 102746. https://doi.org/10.1016/j.omega.2022.102746
  • Tsekouras, D., Li, T., & Frick, T. (2023). Don’t Take it Personally: An Empirical Investigation of Consumer Responses to Explicit Targeting. Journal of the Association for Information Systems. https://doi.org/10.17705/1jais.00848
  • Truong, H. M., Gupta, A., Ketter, W., & van Heck, E. (2023). The Effect of Posted Prices on Auction Prices: An Empirical Investigation of a Multi-channel B2B Market. MIS Quarterly: Management Information Systems, 47(7), 1557-1584. https://doi.org/10.25300/MISQ/2022/17556
  • Tasselli, S., Neray, B., & Lomi, A. (2023). A network centrality bias: Central individuals in workplace networks have more supportive coworkers. Social Networks, 73, 30-41. https://doi.org/10.1016/j.socnet.2022.12.002
  • Tasselli, S., & Sancino, A. (2023). Leaders' Networking Behaviours in a Time of Crisis: A Qualitative Study on the Frontline against COVID-19. Journal of Management Studies, 60(1), 120-173. https://doi.org/10.1111/joms.12884
  • Tarakci, M., Heyden, M. L. M., Rouleau, L., Raes, A., & Floyd, S. W. (2023). Heroes or Villains? Recasting Middle Management Roles, Processes, and Behaviours. Journal of Management Studies, 60(7), 1663-1683. https://doi.org/10.1111/joms.12989
  • Talluri, K., & Tsoukalas, A. (2023). Revenue Management of a Professional Services Firm with Quality Revelation. Operations Research, 71(4), 1260-1276. https://doi.org/10.1287/opre.2022.2351
  • Szatmari, B., & Deichmann, D. (2023). The biasing effect of networks in the implementation of innovations. European Management Review, 20(3), 398-409. https://doi.org/10.1111/emre.12537
  • Schmidt, D. H., van Dierendonck, D., & Weber, U. (2023). The data-driven leader: developing a big data analytics leadership competency framework. Journal of Management Development, 42(4), 297-326. https://doi.org/10.1108/JMD-12-2022-0306
  • Sass, S., Tsoukalas, A., Bell, I. H., Bongartz, D., Najman, J., & Mitsos, A. (2023). Towards global parameter estimation exploiting reduced data sets. Optimization Methods and Software, 38(6), 1129-1141. https://doi.org/10.1080/10556788.2023.2205645
  • Saïah, F., Vega, D., de Vries, H., & Kembro, J. (2023). Process modularity, supply chain responsiveness, and moderators: The Médecins Sans Frontières response to the Covid-19 pandemic. Production and Operations Management, 32(5), 1490-1511. https://doi.org/10.1111/poms.13696
  • Roest, S., Budde, R. P. J., Hesselink, D. A., Zijlstra, F., Zillikens, M. C., Caliskan, K., Bos, D., & Manintveld, O. C. (2023). The prevalence of osteopenia and osteoporosis after heart transplantation assessed using CT. Clinical Radiology, 78(10), 772-778. https://doi.org/10.1016/j.crad.2023.05.021
  • Rijal, A., Bijvank, M., & de Koster, R. (2023). Dynamics between Warehouse Operations and Vehicle Routing. Production and Operations Management, 32(11), 3575-3593. https://doi.org/10.1111/poms.14051
  • Ried, L., Eckerd, S., Kaufmann, L., & Carter, C. (2023). From target to actor: Contagion of honesty and deception across buyer-supplier negotiations. Journal of Operations Management, 69(2), 261-283. https://doi.org/10.1002/joom.1212
  • Renault, M.-A., & Tarakci, M. (2023). Affective Leadership in Agile Teams. California Management Review, 65(4), 137-157. https://doi.org/https://journals.sagepub.com/doi/10.1177/00081256231179993
  • Raviv, T., Bukchin, Y., & de Koster, R. (2023). Optimal retrieval in puzzle-based storage systems using automated mobile robots. Transportation Science, 57(2), 424-443. https://doi.org/10.1287/trsc.2022.1169
  • Pineda-Antunez, C., Seguin, C., van Duuren, L., Knudsen, A. B., Davidi, B., de Lima, P. N., Rutter, C., Kuntz, K. M., Lansdorp-Vogelaar, I., Collier, N., Ozik, J., & Alarid-Escudero, F. (2023). Emulator-based Bayesian calibration of the CISNET colorectal cancer models. medRxiv : the preprint server for health sciences. https://doi.org/10.1101/2023.02.27.23286525
  • Pazienza, M., de Jong, M., & Schoenmaker, D. (2023). Why Corporate Sustainability Is Not Yet Measured. Sustainability (Switzerland), 15(7), Article 6275. https://doi.org/10.3390/su15076275
  • Pastor, J. T., Zofío, J. L., Aparicio, J., & Pastor, D. (2023). A general direct approach for decomposing profit inefficiency. Omega (United Kingdom), 119, Article 102889. https://doi.org/10.1016/j.omega.2023.102889
  • Pasparakis, A., de Vries, J., & de Koster, R. (2023). Assessing the impact of human–robot collaborative order picking systems on warehouse workers. International Journal of Production Research, 61(22), 7776-7790. https://doi.org/10.1080/00207543.2023.2183343
  • Özarık, S. S., Lurkin, V., Veelenturf, L. P., Van Woensel, T., & Laporte, G. (2023). An Adaptive Large Neighborhood Search heuristic for last-mile deliveries under stochastic customer availability and multiple visits. Transportation Research Part B: Methodological, 170, 194-220. https://doi.org/10.1016/j.trb.2023.02.016
  • Nurmala, N., de Vries, J., & de Leeuw, S. (Accepted/In press). Exploring options to leverage partnership information for designing donation calls. Journal of Humanitarian Logistics and Supply Chain Management. https://doi.org/10.1108/JHLSCM-03-2023-0017
  • Novales, A., & Mancha, R. (2023). How Hortilux Used Low-Code to Develop Its IoT Digital Service. Communications of the Association for Information Systems, 53, 924-937. Article 38. https://doi.org/10.17705/1CAIS.05338
  • Nikoofal, M. E., Pourakbar, M., & Gumus, M. (2023). Securing containerized supply chain through public and private partnership. Production and Operations Management, 32(7), 2341-2361. https://doi.org/10.1111/poms.13980
  • Neumann, J., Gutt, D., & Kundisch, D. (2023). Reviewing from a Distance: Uncovering Asymmetric Moderations of Spatial and Temporal Distance between Sentiment Negativity and Rating. MIS Quarterly, 47(7), 1709-1726. https://doi.org/10.25300/misq/2022/17037
  • Naseri, N., Ghiassi-Farrokhfal, Y., Ketter, W., & Collins, J. (2023). Understanding and managing the participation of batteries in reserve electricity markets. Decision Support Systems, 165, Article 113895. https://doi.org/10.1016/j.dss.2022.113895
  • Mehrdar, A., & Li, T. (2023). Should price cannibalization be avoided or embraced? A multi-method investigation. Production and Operations Management, 32(12), 3816-3836. https://doi.org/10.1111/poms.14063
  • Li, X., Zuidwijk, R., & de Koster, R. (2023). Optimal Competitive Capacity Strategies: Evidence from the Container Shipping Market. Omega, 115, 102790. Article 102790. https://doi.org/10.1016/j.omega.2022.102790
  • Li, X., Zuidwijk, R., de Koster, R., & Sethi, S. (2023). Time for Upgrades? In Time for Consumers and Competition. International Journal of Production Economics, 256, 108724. Article 108724. https://doi.org/10.1016/j.ijpe.2022.108724
  • Kuitert, L., Volker, L., & Grandia, J. (2023). Facing NPG implementation problems in municipal organizations: The wickedness of combined value systems. Public Policy and Administration. Advance online publication. https://doi.org/10.1177/09520767231189016
  • Ketter, W., Schroer, K., & Valogianni, K. (2023). Information Systems Research for Smart Sustainable Mobility: A Framework and Call for Action. Information Systems Research, 34(3), 1045-1065. https://doi.org/10.1287/ISRE.2022.1167
  • Karanovic, J., Altman, E. J., & Cennamo, C. (2023). Who Should Price a Gig? MIT Sloan Management Review, 65(1), 62-67. https://sloanreview.mit.edu/article/who-should-price-a-gig/
  • Hunfeld, N., Diehl, J. C., van der Zee, S., Gommers, D., & van Raaij, E. (2023). The Green Intensive Care: From Environmental Hotspot to Action. ICU Management & Practice, 23(3), 106-109. https://healthmanagement.org/c/icu/issuearticle/the-green-intensive-care-from-environmental-hotspot-to-action
  • Huisman, D., Schmidt, M., Hartleb, J., & Friedrich, M. (2023). Modeling and Solving Line Planning with Mode Choice. Transportation Science, 57(2), 336-350. https://doi.org/10.1287/trsc.2022.1171
  • Hudig, J., Scheepers, A., Schippers, M., & Smeets, G. (2023). Goalsetting is mindsetting: Guided reflection on life goals taps into the plasticity of motivational mindsets. Psychological Reports, 1-22. https://doi.org/10.1177/00332941231180813
  • Heyden, M. L. M., Tarakci, M., Rouleau, L., & Raes, A. (2023). Remembering Steven W. Floyd's Impact on Middle Management Research. Journal of Management Studies, 60(7), 1924-1928. https://doi.org/10.1111/joms.12992
  • Hanisch, M., Goldsby, C., Fabian, N. E., & Oehmichen, J. (2023). Digital governance: A conceptual framework and research agenda. Journal of Business Research, 162, Article 113777. https://doi.org/10.1016/j.jbusres.2023.113777
  • Greaves, R., & Vlachopoulos, D. (2023). The Use of Gamification as a Vehicle for Pedagogic Sharing and Teachers’ Professional Development. RIED-Revista Iberoamericana de Educacion a Distancia, 26(1), 245-264. https://doi.org/10.5944/ried.26.1.34026
  • Gorman, M. F., Clarke, J.-P., de Koster, R., Hewitt, M., Roy, D., & Zhang, M. (2023). Emerging practices and research issues for big data analytics in freight transportation. Maritime Economics and Logistics, 25(1), 28-60. https://doi.org/10.1057/s41278-023-00255-z
  • Gong, J., Kampadellis, G., Kong, Q., & Spijker, W. (2023). Factors determining non-attendance in breast cancer screening among women in the Netherlands: a national study. Health Promotion International, 38(3), Article daac009. https://doi.org/10.1093/heapro/daac009
  • Goldsby, C., & Hanisch, M. (2023). Agency in the algorithmic age: The mechanisms and structures of blockchain-based organizing. Journal of Business Research, 168, Article 114195. https://doi.org/10.1016/j.jbusres.2023.114195
  • Goby, N., Brandt, T., & Neumann, D. (2023). Deep reinforcement learning with combinatorial actions spaces: An application to prescriptive maintenance. Computers and Industrial Engineering, 179, Article 109165. https://doi.org/10.1016/j.cie.2023.109165
  • Ghiassi-Farrokhfal, Y., Crisostomo Pereira Belo, R., Hesamzadeh, M. R., & Bunn, D. (2023). Optimal Electricity Imbalance Pricing for the Emerging Penetration of Renewable and Low-Cost Generators. Manufacturing and Service Operations Management, 25(5), 1966-1983. https://doi.org/10.1287/msom.2021.0555
  • Gharehgozli, A., Roy, D., Saini, S., & van Ommeren, J.-K. (2023). Loading and unloading trains at the landside of container terminals. Maritime Economics and Logistics, 25(3), 549-575. https://doi.org/10.1057/s41278-022-00219-9
  • Gaukler, G. M., Zuidwijk, R. A., & Ketzenberg, M. E. (2023). The value of time and temperature history information for the distribution of perishables. European Journal of Operational Research, 310(2), 627-639. https://doi.org/10.1016/j.ejor.2023.03.006
  • Frick, T., Crisostomo Pereira Belo, R., & Telang, R. (2023). Incentive Misalignments in Programmatic Advertising: Evidence from a Randomized Field Experiment. Management Science, 69(3), 1665-1686. https://doi.org/10.1287/mnsc.2022.4438
  • Esmat, A., Ghiassi-Farrokhfal, Y., Gunkel, P. A., & Bergaentzlé, C.-M. (2023). A decision support system for green and economical individual heating resource planning. Applied Energy, 347(121442), Article 121442. https://doi.org/10.1016/j.apenergy.2023.121442
  • Ertug, G., Brennecke, J., & Tasselli, S. (2023). THEORIZING ABOUT THE IMPLICATIONS OF MULTIPLEXITY: AN INTEGRATIVE TYPOLOGY. Academy of Management Annals, 17(2), 626-654. https://doi.org/10.5465/annals.2021.0193
  • Eldering, C. J. J., van den Ende, J., & Hulsink, W. (2023). Why entrepreneur sourcing matters: the effects of entrepreneur sourcing on alternative types of business incubation performance. R and D Management, 53(3), 481-502. https://doi.org/10.1111/radm.12588
  • Dul, J., Hauff, S., & Bouncken, R. B. (2023). Necessary condition analysis (NCA): review of research topics and guidelines for good practice. Review of Managerial Science, 17(2), 683-714. https://doi.org/10.1007/s11846-023-00628-x
  • Dragoni, L., Leroy, H., Peng, A., & Stam, D. (2023). Welcoming Fireside Chats to the Field of Leadership. Journal of Leadership and Organizational Studies, 30(2), 133-136. https://doi.org/10.1177/15480518231157122
  • Dohmen, P., van Ineveld, M., Markus, A., van der Hagen, L., & van de Klundert, J. (2023). Does competition improve hospital performance: a DEA based evaluation from the Netherlands. European Journal of Health Economics, 24(6), 999-1017. https://doi.org/10.1007/s10198-022-01529-8
  • de Vries, H. (2023). Help landbouw op basis van wensen. Nederlands Dagblad.
  • De Lombaert, T., Braekers, K., De Koster, R., & Ramaekers, K. (2023). In pursuit of humanised order picking planning: methodological review, literature classification and input from practice. International Journal of Production Research, 61(10), 3300-3330. https://doi.org/10.1080/00207543.2022.2079437
  • Dekker, I., Schippers, M., & Van Schooten, E. (Accepted/In press). Reflective Goal-setting Improves Academic Performance in Teacher and Business Education: A Large-scale Field Experiment. Journal of Research on Educational Effectiveness. https://doi.org/10.1080/19345747.2023.2231440
  • Deichmann, D., & Baer, M. (2023). A recipe for success? Sustaining creativity among first-time creative producers. Journal of Applied Psychology, 108(1), 100-113. https://doi.org/10.1037/apl0001019
  • Deichmann, D., & Baer, M. (2023). Mix creativity with the right mindset to serve up innovation. MIT Sloan Management Review. https://sloanreview.mit.edu/article/mix-creativity-with-the-right-mindset-to-serve-up-innovation/
  • DeHoratius, N., Musalem, A., & Rooderkerk, R. (2023). Why Retailers Fail to Adopt Advanced Data Analytics. Harvard Business Review (digital).
  • Dawande, M., Mehta, S., & Mu, L. (2023). Robin Hood to the Rescue: Sustainable Revenue-Allocation Schemes for Data Cooperatives. Production and Operations Management, 32(8), 2560-2577. https://doi.org/10.1111/poms.13995
  • Correia Duarte, P. J., Schmidt, M., Huisman, D., & Veelenturf, L. (2023). Fewer Trains for Better Timetables: The Price of Fixed Line Frequencies in the Passenger-Oriented Timetabling Problem. OpenAccess Series in Informatics, 115, 1-18. Article 8. https://doi.org/10.4230/OASIcs.ATMOS.2023.8
  • Chen, F., & Wynstra, F. (2023). Hoe (on)ethisch is de inkoper? Deal!, 14-17.
  • Chen, W., de Koster, R., & Gong, Y. (2023). Warehouses without aisles: Layout design of a multi-deep rack climbing robotic system. Transportation Research, Part E: Logistics and Transportation Review, 179(103281), Article 103281. https://doi.org/10.1016/j.tre.2023.103281
  • Böttcher, L., Asikis, T., & Fragkos, I. (2023). Control of Dual-Sourcing Inventory Systems Using Recurrent Neural Networks. INFORMS Journal on Computing, 35(6), 1308-1328. https://doi.org/10.1287/ijoc.2022.0136
  • Bokrantz, J., & Dul, J. (2023). Building and testing necessity theories in supply chain management. Journal of Supply Chain Management, 59(1), 48-65. https://doi.org/10.1111/jscm.12287
  • Bhoopalam, A. K., Agatz, N., & Zuidwijk, R. (2023). Platoon Optimization Based on Truck Pairs. INFORMS Journal on Computing, 1-19. https://doi.org/10.1287/ijoc.2020.0302
  • Bhoopalam, A. K., van den Berg, R., Agatz, N., & Chorus, C. G. (2023). The long road to automated trucking: Insights from driver focus groups. Transportation Research Part C: Emerging Technologies, 156, Article 104351. https://doi.org/10.1016/j.trc.2023.104351
  • Barbero, J., & Zofío, J. L. (2023). The measurement of profit, profitability, cost and revenue efficiency through data envelopment analysis: A comparison of models using BenchmarkingEconomicEfficiency.jl. Socio-Economic Planning Sciences, 89, Article 101656. https://doi.org/10.1016/j.seps.2023.101656
  • Bar, D., Feuerriegel, S., Li, T., & Weinmann, M. (2023). Message framing to promote solar panels. Nature Communications, 14(14), Article 7187. https://doi.org/10.1038/s41467-023-42904-0
  • Bakker, M. K., groep, Kanning, J. P., Abraham, G., Martinsen, A. E., Winsvold, B. S., Zwart, J. A., Bourcier, R., Sawada, T., Koido, M., Kamatani, Y., Morel, S., Amouyel, P., Debette, S., Bijlenga, P., Berrandou, T., Ganesh, S. K., Bouatia-Naji, N., Jones, G., ... Kristoffersen, E. S. (2023). Genetic Risk Score for Intracranial Aneurysms: Prediction of Subarachnoid Hemorrhage and Role in Clinical Heterogeneity. Stroke, 54(3), 810-818. https://doi.org/10.1161/STROKEAHA.122.040715
  • Azadeh, K., Roy, D., de Koster, R., & Ghorashi Khalilabadi, M. (Accepted/In press). Zoning Strategies for Human-Robot Collaborative Picking. Decision Sciences. https://doi.org/10.1111/deci.12620
  • Arani, H. V., Pourakbar, M., Laan, E. V. D., & de Koster, R. (2023). How to charge in servicizing: Per period or per use? European Journal of Operational Research, 304(3), 981-996. https://doi.org/10.1016/j.ejor.2022.05.002, https://doi.org/10.1016/j.ejor.2022.05.002
  • Aparicio, J., Zofío, J. L., & Pastor, J. T. (2023). Decomposing Economic Efficiency into Technical and Allocative Components: An Essential Property. Journal of Optimization Theory and Applications, 197(1), 98-129. https://doi.org/10.1007/s10957-023-02188-2
  • Aparicio, J., & Zofío, J. L. (2023). Decomposing profit change: Konüs, Bennet and Luenberger indicators. Socio-Economic Planning Sciences, 87, Article 101573. https://doi.org/10.1016/j.seps.2023.101573
  • Allers, S., Eijkenaar, F., van Raaij, E. M., & Schut, F. T. (2023). The long and winding road towards payment for healthcare innovation with high societal value but limited commercial value: A comparative case study of devices and health information technologies. Technology in Society, 75, Article 102405. https://doi.org/10.1016/j.techsoc.2023.102405
  • Allard-Poesi, F., & Dul, J. (2023). A method for unraveling the complexity of single disaster cases: Lessons for “normal” functioning. European Management Review. Advance online publication. https://doi.org/10.1111/emre.12622
  • Ahadi, R., Ketter, W., Collins, J., & Daina, N. (2023). Cooperative Learning for Smart Charging of Shared Autonomous Vehicle Fleets. Transportation Science, 57(3), 613-630. https://doi.org/10.1287/trsc.2022.1187
  • Abdelwahed, A., van den Berg, P. L., Brandt, T., & Ketter, W. (2023). Balancing convenience and sustainability in public transport through dynamic transit bus networks. Transportation Research Part C: Emerging Technologies, 151, Article 104100. https://doi.org/10.1016/j.trc.2023.104100
  • Li, T., Yi, C., & Cui, C. (2023). RealSee: Navigating the Digital Transformation of Real Estate and Beyond. RSM Case Development Centre. https://www.thecasecentre.org/products/view?id=193778
  • Movarrei, R., Kauppi, K., Brandon–Jones, A., Matinheikki, J., & van Raaij, E. (2023). Who dunnit? – buyer, supplier, and arbitrator perspectives to attributing supplier failure under different historical performance patterns. Paper presented at 32nd IPSERA conference, Barcelona, Spain.
  • Laitenberger, U., Viete, S., Slivko, O., Kummer, M., Borchert, K., & Hirth, M. (2023). Unemployment and online labor: Evidence from microtasking. 771-802. Advance online publication. https://doi.org/10.25300/MISQ/2022/17347
  • Kauppi, K., Movarrei, R., Brandon–Jones, A., Matinheikki, J., & van Raaij, E. (2023). The effect of supplier’s perceived loss/gain from failure on buyer attributions of blame. Paper presented at Logistics during Global Crises, Helsinki, Finland.

Research

TOM faculty members are very active in doing research in collaboration with innovative companies and publish results in academic and business journals to inspire both academics and practitioners.

Business Information Management (BIM) explores the use and impact of information ‒ and information systems ‒ as a strategic asset for customers, firms, supply chains, business networks, and markets. It investigates the opportunities presented by new information technologies such as mobile platforms, cloud computing, business analytics and social media. At Rotterdam School of Management, Erasmus University (RSM), BIM is part of the teaching and research activities in the Technology and Operations Management department.

Innovation Management (IM) involves all the actions needed to generate innovative ideas and turn them into attractive new products, services, and business models. Today’s business credo mandates more innovations, and those innovations become substantially more complex, multi-dimensional and risky. At RSM we study the latest developments in innovation and we investigate how to manage them successfully in practice by linking the latest management theories to business practice.

Logistics and Supply Chain Management (SCM) focuses on the effective and efficient management of the products and services lifecycle. Successful SCM is imperative for any competitive business. Our research and teaching is targeted at transportation, sourcing strategies, facility logistics, optimisation, inter-firm relationship management, behavioural operations, and sustainability.

Faculty

TOM faculty members are internationally oriented and with a diverse background ranging from applied mathematics, engineering, and computer science, to economics and business administration. We are team players that collaborate with top research groups around the world with the purpose of being a force for positive change.

Events

Connect with our global community of academics

Connect with our global community of academics, students, alumni, business professionals and corporate partners, at one of our events. You can learn more about research on Logistics & Information Systems by attending the Erasmus Research Institute of Management seminars.

You can find them here

You can learn more about RSM’s programmes, network with creative leaders and thinkers, and boost your career during information sessions, workshops, webinars and masterclasses. Click here to find an overview of what  RSM events are coming up

Awards

Professor Jo van Nunen Award

This annual award is to recognise and honour the outstanding quality of the Master thesis.

Prof.Dr.Ir. Jo van Nunen (1945-2010) was Professor of Operations Research and Information Systems and is considered one of the founding fathers of Rotterdam School of management, Erasmus University. He was well known for his energy and enthusiasm for bridging management science and management practice. He inspired many generations of students, faculty, alumni, managers, and entrepreneurs.

The winner of the award is selected by an academic committee consisting of the academic directors and thesis coordinators of the three master programmes and the members assess the theoretical contribution, methodological rigor, and managerial impact.

SCM: Valérie Dop - Weather or Not: A Predictive Modeling Approach to Investigate the Impact of Weather and Air Quality on Cloud Kitchen Demand.

SCM: Mels Arnoldy - Material logistics infrastructure in a circular hospital.

BIM: David Lensen - What is my data worth? The development of a conceptual model for determining pricing of data.

 IM: Daniel Sieczkowski – Diffusion of healthcare innovations during crisis - A multiple-case study of general practitioners during the Covid-19 pandemic 

SCM: Julia Scharmann - Optimizing the cold chain of Picnic Technologies for multi-temperature e-grocery transport.

BIM: Dennis van der Lee - The effect of student response systems on learning performance and student motivation in secondary schools: A field experiment.

IM: Corinna Schmitt - Feeling Uncreative? Try it at a Different Time - An Examination of Time-of Day Effects on Creative Thinking 

SCM: Didi Kool - The design of product return policies: an optimal balance between customer value and product return rate
BIM: Jarón Rijven - The Role of Advertisement Design and Consumers’ Prosocial Motivation in Green Advertising
IM: Merel Schaap - The fight against AMR: A comparison between the innovation performance of public-private and private-private partnerships

SCM: Lisanne Kempen – Optimizing the pallet flows of Danone Benelux
BIM: Sandra Slotboom – The Influence of Chatbot Conversational Capability on Socially Desirable Responding and Survey Response Rate
IM: Rose Admiraal – Redefining the role of the leader: Understanding how the role of the external leader is redefined during a transmission to self-managing teams 

Business Information Management

The winners of the thesis awards are Christian Sitepu with his thesis entitled "A blockchain based ecosystem Blueprint for International Trade" and Dirk de Raaff with his thesis entitled "The effect of personalized referral policies: A randomised field experience".

Management of Innovation

The winner of the thesis award is Violetta Rodopoulou. Her thesis entitled "Innovation and Technical Efficiency of Crowdsourcing Ideas: A Multimethod Study of the My Starbucks Idea Platform" is about a very important and novel research topic: the difficulty of evaluating and selecting new ideas. In her thesis, Violetta introduces and tests the concept of"idea efficiency" - how much input is necessary to implement a particular idea and what is the expected output once an idea is implemented? 

Supply Chain Management

The winner is Christian Kaps for his thesis “Towards better warehouse efficiency distinction through cross-efficiency measurement“. The thesis presents several new DEA cross-efficiency measures that can be used for benchmarking and comparing decision making units.

Business Information Management

The winner of the thesis award is Lizan Bakker. Her thesis deals with the use of personalized product recommendations in the context of e-mail marketing; a novel and relevant topic from an academic and managerial perspective.

Management of Innovation

The winner of the thesis award is Emma Schootstra. Her novel thesis investigated the effect of mindfulness on creativity. Emma meticulously designed an experiment that delivered findings that can be readily applicable to many organisations particularly because mindfulness interventions are quite easily carried out.

Supply Chain Management

The winner of the thesis award is Pascal Kolb, with his thesis: "Tackling Demand Fluctuations in Supply Chains with Lean Management"

Business Information Management

The winner of the thesis award is Linda Weekers with the thesis: "The Effect of Product Benefits, Persuasion Cues and Image Color on Ad Effectiveness in a Social Network Environment", coached by Dimitris Tsekouras.

Management of Innovation

The winner of the thesis award is Joost H. van Houten with the thesis: "When Resource Constraints lead to Innovation Success", coached by Murat Tarakci.

Supply Chain Management

The winner of the thesis award is Esmee Hoondert with the thesis: "Same-Day Delivery at Coolblue" coached by Niels Agatz.

Business Information Management

The winner of the thesis award is Caroline Masart with the thesis: "Rethinking privacy in the Era of Big Data - The Impact of Corporate Privacy Strategies on Customer Behaviour in the Fianancial Services Industry".

Management of Innovation

The winner of the thesis award is Pieter Nijs with the thesis: "The Mutual Impact of Standards and Stakeholders in Sports Business - a longitudinal Case Study of Formula I Motor Racing as a Multi-sided Platform".

Supply Chain Management

The winner of the thesis award is Christoph Klein with the thesis: "Digital Colour Communication in the Textile Supply Chain - a Standards Batttle".

Affiliated centers

These research entities at Rotterdam School of Management, Erasmus University (RSM) study the intersection of business and public policy, international affairs, markets and policy. RSM faculty members excel at solving critical business issues and defining best practices across a range of industries that will transform the world of business.

 

Contact us

Department Technology and Operations Management is located in Mandeville (T) building on Woudestein campus, Erasmus University Rotterdam. You can find the campus map here.

Visiting Address

Rotterdam School of Management, Erasmus University
Department of Technology & Operations Management.
Mandeville (T) Building, Room 09-12
Burgemeester Oudlaan 50
3062 PA Rotterdam
The Netherlands

Postal Address

P.O. Box 1738
3000 DR Rotterdam
The Netherlands

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