The Technology and Operations Management department (TOM) combines scientific ambition and rigour with practical relevance. The focus of our research and education is to understand and improve the design, manufacturing, and distribution of products and services in a digitizing world. Our engaged scholars develop scientific knowledge and prepare students, academics, and business people to be critical, creative, caring and collaborative thinkers and practitioners. 

“The people at the Technology and Operations Management (TOM) department are inspired to contribute with their academic work to a force for positive change. We do so by creating and disseminating knowledge on technology operations management with an emphasis on the management of supply chains, information systems (including business data analytics and AI), and innovation. For this purpose, we collaborate with external stakeholders and educate our students to become the next generation specialists and leaders in these fields to make a difference."

Prof. Rob Zuidwijk, Department Chair

We research and teach in three critical business transformations:

  • business information management (BIM) with a focus on digital transformation
  • innovation management (IM) with a focus on business model transformation
  • supply chain management (SCM) with a focus on on the economical and sustainable transformation of processes, materials and information.

Business information management

Erasmus University Rotterdam Campus

Innovation management

Student drawing lightbulb

Supply chain management

A ship in a port

About our research



  • Rey-Blanco, D., Zofío, J. L., & González-Arias, J. (2024). Improving hedonic housing price models by integrating optimal accessibility indices into regression and random forest analyses. Expert Systems with Applications, 235, Article 121059.
  • Karels, V. C. G., Rei, W., Veelenturf, L. P., & Van Woensel, T. (Accepted/In press). A vehicle routing problem with multiple service agreements. European Journal of Operational Research, 313(1), 129-145.


  • Tsekouras, D., Li, T., & Frick, T. (2023). Don’t Take it Personally: An Empirical Investigation of Consumer Responses to Explicit Targeting. Journal of the Association for Information Systems.
  • Neumann, J., Gutt, D., & Kundisch, D. (2023). Reviewing from a Distance: Uncovering Asymmetric Moderations of Spatial and Temporal Distances Between Sentiment Negativity and Rating (Forthcoming at Management Information Systems Quarterly). Advance online publication.
  • Agatz, N. (2023). Everything at your doorstep - is the last mile the longest? Address delivered at the occasion of accepting the appointment as Professor of last-mile supply chain analytics at the Rotterdam School of Management. Erasmus University Rotterdam (EUR). ERIM Inaugural Address Series Research in Management
  • Roy, D. (Author), Spiliotopoulou, E. (Author), & de Vries, J. (Author). (2023). How Data-Driven Decisions Help Restaurants Stay Competitive. Web publication/site, Harvard Business Review.
  • van Haaren, M. (Accepted/In press). Web3 Decentralization: Blockchain Technologies' Impact on Modern Organizational Governance. The 83rd Annual Meeting of the Academy of Management.
  • Zhu, R., Yi, C., & Li, T. (2023). Harnessing the Metaverse: An Empirical Investigation of the Effects of Multimodal AR Interaction on Information Search and Learning in Aircraft Maintenance Training (under review).
  • Yi, C., Zhu, R., & Li, T. (2023). Where to Display What? Investigating the Effects of Augmented Reality and Information Type on Work Performance (under review).
  • Kanellopoulos, I., Gutt, D., Tunc, M., & Li, T. (2023). How Do Platform Subsidies Affect Creation, Engagement, and Pricing? Evidence from Non-Fungible Tokens.
  • Foerderer, J., Gutt, D., & Greenwood, B. (2023). Star Wars: An Empirical Investigation of Star Performer Turnover and Content Supply on Multi-Sided Streaming Platforms.
  • Bar, D., Feuerriegel, S., Li, T., & Weinmann, M. (2023). Behavioral interventions increase the adoption of green technologies (under review).
  • Agatz, N., & Fleischmann, M. (2023). Demand Management for Sustainable Supply Chain Operations.
  • Zhang, Q. (2023). Making sense of sensitivity in the workplace: Coping with contextual information in innovation and social networks. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Vafa Arani, H. (2023). Creating shared value: An operations and supply chain management perspective. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Paundra, J. (2023). The search for alternatives to private vehicle: The multi-perspective investigation of transportation mode choice preference based on policy, ICT development, and psychology. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Pasparakis, A. (2023). Leader-follower relationships in technologically advanced operations. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Jakobs, K. (2023). ICT Standardisation Management: A multidimensional perspective on company participation in standardisation committees. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Harter, C. (2023). Vulnerability through vertical collaboration in transportation: A complex networks approach. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Balocco, F. (2023). Asymmetric information in programmatic advertising: Three studies on adverse selection, mechanism choices, and fee structures. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Wan, C., Zejnilović, L., & Lavado, S. (2023). How Differential Robustness Creates Disparate Impact: A European Case Study. In CEUR Workshop Proceedings (Vol. 3442)
  • Wan, C., Belo, R., Zejnilović, L., & Lavado, S. (2023). The Duet of Representations and How Explanations Exacerbate It. In L. Longo (Ed.), Explainable Artificial Intelligence - 1st World Conference, xAI 2023, Proceedings: First World Conference, xAI 2023, Lisbon, Portugal, July 26–28, 2023, Proceedings, Part II (1 ed., pp. 181-197). Springer Cham.
  • Wan, C. (2023). Timescales, Levels of Organization, and Multi-objective Agents. In ALIFE 2023: Ghost in the Machine: Proceedings of the 2023 Artificial Life Conference
  • de Koster, R., Chen, Y., Zou, B., & Gong, Y. (2023). Sorting with Robots: where to drop off the parcel? In Progress in Material Handling, 16th Proceedings The Material Handling Institute.
  • Birk, S., Talari, S., Gebbran, D., Ketter, W., & Schneiders, T. (2023). Clearing and Pricing for Network-Aware Local Flexibility Markets using Distributed Optimization. In 2023 IEEE Belgrade PowerTech, PowerTech 2023 Institute of Electrical and Electronics Engineers Inc..
  • van den Ende, J., & Blindenbach-Driessen, FP. (Accepted/In press). Innovation in project-based organizations. In Handbook of Innovation and Project Management Edward Elgar Publishing.
  • van den Ende, J. (Accepted/In press). Opportunistic New Product Development. In PDMA Handbook of New Product Development Wiley.
  • Rook, L., Paundra, J., van Dalen, J., & Ketter, W. (2023). Understanding the collaborative consumption of sustainable products and services: The impact of psychological ownership. In Research Handbook on Information Systems and the Environment (pp. 231-252). Edward Elgar Publishing.
  • Prifti, K., Krijger, J., Thuis, T., & Stamhuis, E. (2023). From Bilateral to Ecosystemic Transparency: Aligning GDPR’s Transparency Obligations with the European Digital Ecosystem of Trust. In S. Kuhlmann, F. De Gregorio, M. Fertmann, H. Ofterdinger , & A. Sefkow (Eds.), Transparency or Opacity : A Legal Analysis of the Organization of Information in the Digital World (1st ed., pp. 115). Nomos.
  • Prato, L. (2023). Holistic Approach to Market Segmentation of Industrial Smart Services: What Is the True Value of Data? In Digital Pricing Strategy: Capturing Value from Digital Innovations (pp. 159-172). Taylor and Francis AS.
  • Moser, C., Deichmann, D., & Jurriens, M. (2023). Business before pleasure? Bringing pleasure back into workplace relationships. In A. Gerbasi, C. Emery, & A. Parker (Eds.), Understanding workplace relationships: An Examination of the Antecedents and Outcomes (pp. 201-222). Palgrave Macmillan.
  • Lee, W., Dul, J., & Toth, Z. (2023). Application of Necessary Condition Analysis (NCA) in hospitality and tourism research. In Cutting Edge Research Methods in Hospitality and Tourism (pp. 157-172). Emerald Group Publishing.
  • Goldsby, C., Hanisch, M., & Klapper, H. (2023). The Hidden Influences of Blockchain Governance: A Study of Organizational Imprinting. Academy of Management Proceedings, 2023(1).
  • Stevens, M. (2023). Introduction to the special issue on mobility, climate change, and economic inequality. Journal of Operations Management, 69(1), 4-8.
  • Rooderkerk, R., de Leeuw, S., & Hübner, A. (2023). Advancing the marketing-operations interface in omnichannel retail. Journal of Operations Management, 69(2), 188-196.
  • Agatz, N., Cho, S. H., Wang, H., & Benjaafar, S. (2023). Introduction to the Special Issue on Innovation in Transportation-Enabled Urban Services, Part 1. Service Science, 15(1), 1-2.
  • Dul, J., Hauff, S., & Bouncken, R. B. (2023). Correction: Necessary condition analysis (NCA): review of research topics and guidelines for good practice (Review of Managerial Science, (2023), 17, 2, (683-714), 10.1007/s11846-023-00628-x). Review of Managerial Science, 17(4), 1535-1537.
  • Zofio, J. L., Aparicio, J., Barbero, J., & Zabala-Iturriagagoitia, J. M. (2023). The influence of bottlenecks on innovation systems performance: Put the slowest climber first. Technological Forecasting and Social Change, 193, Article 122607.
  • Zhu, T., Yeo, N. T. B., Gao, S. Y., & Loke, G. G. (2023). Inventory-Responsive Donor-Management Policy: A Tandem Queueing Network Model. Manufacturing and Service Operations Management, 25(4), 1585-1602.
  • Zhen, L., Tan, Z., de Koster, R., & Wang, S. (Accepted/In press). How to Deploy Robotic Mobile Fulfillment Systems. Transportation Science.
  • Yang, J., de Koster, R., Guo, X., & Yu, Y. (2023). Scheduling shuttles in deep-lane shuttle-based storage systems. European Journal of Operational Research, 308(2), 696-708.
  • Xie, J., Loke, G. G., Sim, M., & Lam, S. W. (2023). The Analytics of Bed Shortages: Coherent Metric, Prediction, and Optimization. Operations Research, 71(1), 23-46.
  • Waßmuth, K., Köhler, C., Agatz, N., & Fleischmann, M. (2023). Demand Management for Attended Home Delivery – A Literature Review. European Journal of Operational Research, 311(3), 801-815.
  • Warmerdam, B. W. C. M., Stevens, M., van Rijswijk, C. S. P., Eefting, D., van der Meer, R. W., Putter, H., Hamming, J. F., van der Vorst, J. R., & van Schaik, J. (2023). Learning Curve Analysis of Complex Endovascular Aortic Repair. Annals of Vascular Surgery, 93, 308-318.
  • Walker, E. T., van den Broek, T., Priante, A., & Ehrenhard, M. L. (2023). Patient-activist or ally? Assessing the effectiveness of conscience and beneficiary constituents in disease advocacy fundraising. Sociology of Health and Illness, 45(8), 1652-1672.
  • Wagenaar, J., Fragkos, I., & Faro, M. (2023). Transportation asset acquisition under a newsvendor model with cutting stock restrictions: approximation and decomposition algorithms. Transportation Science, 57(3), 778-795.
  • Vongswasdi, P., Leroy, H., Shemla, M., Hoever, I., & Khattab, J. (2023). Influencing diversity beliefs through a personal testimonial, promotion-focused approach. Journal of Organizational Behavior, 44(1), 1-18.
  • van Wessel, R. M., Kroon, P., & de Vries, H. J. (2023). Scaling Agile Company-Wide: The Organizational Challenge of Combining Agile Scaling Frameworks and Enterprise Architecture in Service Companies. IEEE Engineering Management Review, 51(3), 25-32.,
  • van Elburg, F. R. T., van de Klundert, J., Nieboer, A. P., & Askari, M. (2023). The intention to use mHealth applications among Dutch older adults prior and during the COVID pandemic. Frontiers in Public Health, 11, 01-09. Article 1130570.
  • van Balen, T., & Tarakci, M. (Accepted/In press). Recruiting Talent through Entrepreneurs’ Social Vision Communication. Organization Science.
  • Ubels, S., & van Raaij, E. (2023). Alignment in the hospital-physician relationship: A qualitative multiple case study of Medical Specialist Enterprises in the Netherlands. International Journal of Health Policy and Management, 12(1), Article 6917.
  • Tufano, A., Zuidwijk, R., & Van Dalen, J. (2023). The development of data-driven logistic platforms for barge transportation network under incomplete data. Omega (United Kingdom), 114, Article 102746.
  • Tsekouras, D., Li, T., & Frick, T. (2023). Don’t Take it Personally: An Empirical Investigation of Consumer Responses to Explicit Targeting. Journal of the Association for Information Systems.
  • Tarakci, M., Heyden, M. L. M., Rouleau, L., Raes, A., & Floyd, S. W. (2023). Heroes or Villains? Recasting Middle Management Roles, Processes, and Behaviours. Journal of Management Studies, 60(7), 1663-1683.
  • Talluri, K., & Tsoukalas, A. (2023). Revenue Management of a Professional Services Firm with Quality Revelation. Operations Research, 71(4), 1260-1276.
  • Szatmari, B., & Deichmann, D. (2023). The biasing effect of networks in the implementation of innovations. European Management Review, 20(3), 398-409.
  • Schmidt, D. H., van Dierendonck, D., & Weber, U. (2023). The data-driven leader: developing a big data analytics leadership competency framework. Journal of Management Development, 42(4), 297-326.
  • Sass, S., Tsoukalas, A., Bell, I. H., Bongartz, D., Najman, J., & Mitsos, A. (Accepted/In press). Towards global parameter estimation exploiting reduced data sets. Optimization Methods and Software.
  • Roest, S., Budde, R. P. J., Hesselink, D. A., Zijlstra, F., Zillikens, M. C., Caliskan, K., Bos, D., & Manintveld, O. C. (2023). The prevalence of osteopenia and osteoporosis after heart transplantation assessed using CT. Clinical Radiology, 78(10), 772-778.
  • Rijal, A., Bijvank, M., & de Koster, R. (2023). Dynamics between Warehouse Operations and Vehicle Routing. Production and Operations Management, 32(11), 3575-3593. Article To appear.
  • Ried, L., Eckerd, S., Kaufmann, L., & Carter, C. (2023). From target to actor: Contagion of honesty and deception across buyer-supplier negotiations. Journal of Operations Management, 69(2), 261-283.
  • Renault, M-A., & Tarakci, M. (2023). Affective Leadership in Agile Teams. California Management Review, 65(4), 137-157.
  • Raviv, T., Bukchin, Y., & de Koster, R. (2023). Optimal retrieval in puzzle-based storage systems using automated mobile robots. Transportation Science, 57(2), 424-443.
  • Pineda-Antunez, C., Seguin, C., van Duuren, L., Knudsen, A. B., Davidi, B., de Lima, P. N., Rutter, C., Kuntz, K. M., Lansdorp-Vogelaar, I., Collier, N., Ozik, J., & Alarid-Escudero, F. (2023). Emulator-based Bayesian calibration of the CISNET colorectal cancer models. medRxiv : the preprint server for health sciences.
  • Pazienza, M., de Jong, M., & Schoenmaker, D. (2023). Why Corporate Sustainability Is Not Yet Measured. Sustainability (Switzerland), 15(7), Article 6275.
  • Pastor, J. T., Zofío, J. L., Aparicio, J., & Pastor, D. (2023). A general direct approach for decomposing profit inefficiency. Omega (United Kingdom), 119, Article 102889.
  • Pastor, J. T., Zofío, J. L., Aparicio, J., & Borrás, F. (Accepted/In press). The standard reverse approach for decomposing economic inefficiency. Journal of the Operational Research Society.
  • Pasparakis, A., de Vries, J., & de Koster, R. (2023). Assessing the impact of human–robot collaborative order picking systems on warehouse workers. International Journal of Production Research, 61(22), 7776-7790.
  • Özarık, S. S., Lurkin, V., Veelenturf, L. P., Van Woensel, T., & Laporte, G. (2023). An Adaptive Large Neighborhood Search heuristic for last-mile deliveries under stochastic customer availability and multiple visits. Transportation Research Part B: Methodological, 170, 194-220.
  • Nikoofal, M. E., Pourakbar, M., & Gumus, M. (2023). Securing containerized supply chain through public and private partnership. Production and Operations Management, 32(7), 2341-2361.
  • Naseri, N., Ghiassi-Farrokhfal, Y., Ketter, W., & Collins, J. (2023). Understanding and managing the participation of batteries in reserve electricity markets. Decision Support Systems, 165, Article 113895.
  • Mehrdar, A., & Li, T. (2023). Should price cannibalization be avoided or embraced? A multi-method investigation. Production and Operations Management.
  • Liao, Z., Zhang, J. H., Wang, N., Bottom, W. P., Deichmann, D., & Tang, P. M. (Accepted/In press). The gendered liability of venture novelty. Academy of Management Journal.
  • Li, X., Zuidwijk, R., & de Koster, R. (2023). Optimal Competitive Capacity Strategies: Evidence from the Container Shipping Market. Omega, 115, 102790. Article 102790.
  • Li, X., Zuidwijk, R., de Koster, R., & Sethi, S. (2023). Time for Upgrades? In Time for Consumers and Competition. International Journal of Production Economics, 256, 108724. Article 108724.
  • Kuitert, L., Volker, L., & Grandia, J. (Accepted/In press). Facing NPG implementation problems in municipal organizations: The wickedness of combined value systems. Public Policy and Administration.
  • Ketter, W., Schroer, K., & Valogianni, K. (2023). Information Systems Research for Smart Sustainable Mobility: A Framework and Call for Action. Information Systems Research, 34(3), 1045-1065.
  • Karanovic, J., Altman, E. J., & Cennamo, C. (2023). Who Should Price a Gig? MIT Sloan Management Review, 65(1), 62-67.
  • Huisman, D., Schmidt, M., Hartleb, J., & Friedrich, M. (2023). Modeling and Solving Line Planning with Mode Choice. Transportation Science, 57(2), 336-350.
  • Hudig, J., Scheepers, A., Schippers, M., & Smeets, G. (2023). Goalsetting is mindsetting: Guided reflection on life goals taps into the plasticity of motivational mindsets. Psychological Reports, 1-22.
  • Hanisch, M., Goldsby, C., Fabian, N. E., & Oehmichen, J. (2023). Digital governance: A conceptual framework and research agenda. Journal of Business Research, 162, Article 113777.
  • Greaves, R., & Vlachopoulos, D. (2023). The Use of Gamification as a Vehicle for Pedagogic Sharing and Teachers’ Professional Development. RIED-Revista Iberoamericana de Educacion a Distancia, 26(1), 245-264.
  • Gorman, M. F., Clarke, J-P., de Koster, R., Hewitt, M., Roy, D., & Zhang, M. (2023). Emerging practices and research issues for big data analytics in freight transportation. Maritime Economics and Logistics, 25(1), 28-60.
  • Gong, J., Kampadellis, G., Kong, Q., & Spijker, W. (2023). Factors determining non-attendance in breast cancer screening among women in the Netherlands: a national study. Health Promotion International, 38(3), Article daac009.
  • Goldsby, C., & Hanisch, M. (2023). Agency in the algorithmic age: The mechanisms and structures of blockchain-based organizing. Journal of Business Research, 168, Article 114195.
  • Goby, N., Brandt, T., & Neumann, D. (2023). Deep reinforcement learning with combinatorial actions spaces: An application to prescriptive maintenance. Computers and Industrial Engineering, 179, Article 109165.
  • Ghiassi-Farrokhfal, Y., Crisostomo Pereira Belo, R., Hesamzadeh, M. R., & Bunn, D. (Accepted/In press). Optimal Electricity Imbalance Pricing for the Emerging Penetration of Renewable and Low-Cost Generators. Manufacturing and Service Operations Management, 25(5), 1966-1983.
  • Gharehgozli, A., Roy, D., Saini, S., & van Ommeren, J-K. (2023). Loading and unloading trains at the landside of container terminals. Maritime Economics and Logistics, 25(3), 549-575.
  • Gaukler, G. M., Zuidwijk, R. A., & Ketzenberg, M. E. (2023). The value of time and temperature history information for the distribution of perishables. European Journal of Operational Research, 310(2), 627-639.
  • Gajadien, C. S., Dohmen, P. J. G., Eijkenaar, F., Schut, F. T., van Raaij, E. M., & Heijink, R. (2023). Financial risk allocation and provider incentives in hospital–insurer contracts in The Netherlands. European Journal of Health Economics, 24(1), 125-138.,
  • Frick, T., Crisostomo Pereira Belo, R., & Telang, R. (2023). Incentive Misalignments in Programmatic Advertising: Evidence from a Randomized Field Experiment. Management Science, 69(3), 1665-1686.
  • Esmat, A., Ghiassi-Farrokhfal, Y., Gunkel, P. A., & Bergaentzlé, C-M. (2023). A decision support system for green and economical individual heating resource planning. Applied Energy, 347(121442), Article 121442.
  • Eldering, C. J. J., van den Ende, J., & Hulsink, W. (2023). Why entrepreneur sourcing matters: the effects of entrepreneur sourcing on alternative types of business incubation performance. R and D Management, 53(3), 481-502.
  • Dul, J., van Raaij, E., & Caputo, A. (Accepted/In press). Advancing scientific inquiry through data reuse: Necessary condition analysis with archival data. Strategic Change.
  • Dul, J., Hauff, S., & Bouncken, R. B. (2023). Necessary condition analysis (NCA): review of research topics and guidelines for good practice. Review of Managerial Science, 17(2), 683-714.
  • Dragoni, L., Leroy, H., Peng, A., & Stam, D. (2023). Welcoming Fireside Chats to the Field of Leadership. Journal of Leadership and Organizational Studies, 30(2), 133-136.
  • Dohmen, P., van Ineveld, M., Markus, A., van der Hagen, L., & van de Klundert, J. (2023). Does competition improve hospital performance: a DEA based evaluation from the Netherlands. European Journal of Health Economics, 24(6), 999-1017.
  • de Vries, H. (2023). Help landbouw op basis van wensen. Nederlands Dagblad.
  • Dekker, I., Schippers, M., & Van Schooten, E. (Accepted/In press). Reflective Goal-setting Improves Academic Performance in Teacher and Business Education: A Large-scale Field Experiment. Journal of Research on Educational Effectiveness.
  • Deichmann, D., & Baer, M. (2023). A recipe for success? Sustaining creativity among first-time creative producers. Journal of Applied Psychology, 108(1), 100-113.
  • Deichmann, D., & Baer, M. (2023). Mix creativity with the right mindset to serve up innovation. MIT Sloan Management Review.
  • Dawande, M., Mehta, S., & Mu, L. (2023). Robin Hood to the Rescue: Sustainable Revenue-Allocation Schemes for Data Cooperatives. Production and Operations Management, 32(8), 2560-2577.
  • Correia Duarte, P. J., Schmidt, M., Huisman, D., & Veelenturf, L. (2023). Fewer Trains for Better Timetables: The Price of Fixed Line Frequencies in the Passenger-Oriented Timetabling Problem. OpenAccess Series in Informatics, 115, 1-18. Article 8.
  • Chen, R., de Koster, R., Yu, Y., & Yu, H. (Accepted/In press). Blockage-Free Storage Assignment and Storage/Retrieval Scheduling in Autonomous Vehicle Storage and Retrieval Systems. Naval Research Logistics, To appear.
  • Chen, F., & Wynstra, F. (2023). Hoe (on)ethisch is de inkoper? Deal!, 14-17.
  • Chen, W., de Koster, R., & Gong, Y. (2023). Warehouses without aisles: Layout design of a multi-deep rack climbing robotic system. Transportation Research, Part E: Logistics and Transportation Review, 179(103281), Article 103281.
  • Böttcher, L., Asikis, T., & Fragkos, I. (2023). Control of Dual-Sourcing Inventory Systems Using Recurrent Neural Networks. INFORMS Journal on Computing. Advance online publication.
  • Bokrantz, J., & Dul, J. (2023). Building and testing necessity theories in supply chain management. Journal of Supply Chain Management, 59(1), 48-65.
  • Bhoopalam, A. K., Agatz, N., & Zuidwijk, R. (2023). Platoon Optimization Based on Truck Pairs. INFORMS Journal on Computing, 1-19.
  • Bhoopalam, A. K., van den Berg, R., Agatz, N., & Chorus, C. G. (2023). The long road to automated trucking: Insights from driver focus groups. Transportation Research Part C: Emerging Technologies, 156, Article 104351.
  • Barbero, J., & Zofío, J. L. (2023). The measurement of profit, profitability, cost and revenue efficiency through data envelopment analysis: A comparison of models using BenchmarkingEconomicEfficiency.jl. Socio-Economic Planning Sciences, 89, Article 101656.
  • Bar, D., Feuerriegel, S., Li, T., & Weinmann, M. (2023). Message framing to promote solar panels. Nature Communications, 14(14), Article 7187.
  • Bakker, M. K., groep, Kanning, J. P., Abraham, G., Martinsen, A. E., Winsvold, B. S., Zwart, J. A., Bourcier, R., Sawada, T., Koido, M., Kamatani, Y., Morel, S., Amouyel, P., Debette, S., Bijlenga, P., Berrandou, T., Ganesh, S. K., Bouatia-Naji, N., Jones, G., ... Kristoffersen, E. S. (2023). Genetic Risk Score for Intracranial Aneurysms: Prediction of Subarachnoid Hemorrhage and Role in Clinical Heterogeneity. Stroke, 54(3), 810-818.
  • Azadeh, K., Roy, D., de Koster, R., & Ghorashi Khalilabadi, M. (Accepted/In press). Zoning Strategies for Human-Robot Collaborative Picking. Decision Sciences.
  • Arslan, B., Vasudeva, G., & Hirsch, E. B. (Accepted/In press). Public-Private and Private-Private Collaboration as Pathways for Socially Beneficial Innovation: Evidence from Antimicrobial Drug Development Tasks. Academy of Management Journal.
  • Arani, H. V., Pourakbar, M., Laan, E. V. D., & de Koster, R. (2023). How to charge in servicizing: Per period or per use? European Journal of Operational Research, 304(3), 981-996.,
  • Aparicio, J., Zofío, J. L., & Pastor, J. T. (2023). Decomposing Economic Efficiency into Technical and Allocative Components: An Essential Property. Journal of Optimization Theory and Applications, 197(1), 98-129.
  • Aparicio, J., & Zofío, J. L. (2023). Decomposing profit change: Konüs, Bennet and Luenberger indicators. Socio-Economic Planning Sciences, 87, Article 101573.
  • Allers, S., Eijkenaar, F., van Raaij, E. M., & Schut, F. T. (2023). The long and winding road towards payment for healthcare innovation with high societal value but limited commercial value: A comparative case study of devices and health information technologies. Technology in Society, 75, Article 102405.
  • Ahadi, R., Ketter, W., Collins, J., & Daina, N. (2023). Cooperative Learning for Smart Charging of Shared Autonomous Vehicle Fleets. Transportation Science, 57(3), 613-630.
  • Abdelwahed, A., van den Berg, P. L., Brandt, T., & Ketter, W. (2023). Balancing convenience and sustainability in public transport through dynamic transit bus networks. Transportation Research Part C: Emerging Technologies, 151, Article 104100.
  • Li, T., Yi, C., & Cui, C. (2023). RealSee: Navigating the Digital Transformation of Real Estate and Beyond. RSM Case Development Centre.
  • Movarrei, R., Kauppi, K., Brandon–Jones, A., Matinheikki, J., & van Raaij, E. (2023). Who dunnit? – buyer, supplier, and arbitrator perspectives to attributing supplier failure under different historical performance patterns. Paper presented at 32nd IPSERA conference, Barcelona, Spain.


  • Selviaridis, K., Dube, N., Aardal, C., & de Vries, H. (2022). Promoting resilience in medicine supply chains: An exploration of the role of contracting.
  • Yang, Z., Cheng, A. Z., & Li, T. (2022). Firm’s Consent Elicitation and Consumer Segmentation under Privacy Regulations: Strategies for Digital Laggards (under review).
  • Tsekouras, D., Li, T., & Gong, J. (2022). Are You Still Interested in This Item? Field Evidence on the Effectiveness of Onsite Retargeting (under review).
  • Talluri, K., & Tekin, M. (2022). Estimation Using Marginal Competitor Sales Information.
  • Mehrdar, A., & Li, T. (2022). Should Price Cannibalization be Avoided or Embraced? An Empirical Investigation of an Optimal Pricing Strategy with Price Overlap (under review).
  • Kanellopoulos, I., Gutt, D., & Li, T. (2022). Do Non-Fungible Tokens (NFTs) Affect Prices of Physical Products? Evidence from Trading Card Collectibles (under review).
  • Ghorashi Khalilabadi, M., Roy, D., & de Koster, R. (2022). A Data-driven Approach to Enhance Worker Productivity by Optimizing Facility Layout. ERIM Report Series Research in Management. ERIM Report Series in Management No. ERS-2022-003-LIS
  • Cheng, A., Li, T., & Pavlou, P. (2022). Information Transparency and Customer Churn: Evidence from the Insurance Industry (under review).
  • Balocco, F., Yixin, L., Li, T., & Gupta, A. (2022). LemonAds: Impression Quality in Programmatic Advertising (under review).
  • Renault, M. (2022). All for One and One for All: How Teams Adapt to Crises. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Paul, J. (2022). Online Grocery Operations in Omni-channel Retailing: Opportunities and Challenges. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Novales Uriarte, A. (2022). Thriving with Digitized Products: How Firms Leverage their Generative Capacity via Experimentation, Learning, and Collaboration. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Giudici, A. (2022). Cooperation, Reliability, and Matching in Inland Freight Transport. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Dekker, I. (2022). Academic Thriving: Optimising Student Development with Evidence-Based Higher Education. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Caballero Santin, J. (2022). Stunted Innovation: How large incumbent companies fail in the era of supply chain digitalization. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Badenhausen, K. (2022). IoT – Inducing Organizational Transformation? [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Abdelwahed, A. (2022). Optimizing Sustainable Transit Bus Networks in Smart Cities. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • van Heck, E. (2022). Technologie en Tulpen: Circulaire en digitale innovatie in de bloemensector. Mediawerf.
  • Pastor, J. T., Aparicio, J., & Zofio Prieto, J. (2022). Benchmarking Economic Efficiency: Technical and Allocative Fundamentals. Springer. International Series in Operations Research & Management Science Vol. 315
  • Cattani, G., Deichmann, D., & Ferriani, S. (2022). The generation, recognition and legitimation of novelty. Emerald Group Publishing. Research in the Sociology of Organization Vol. 77
  • Yang, Z. (2022). Future of work: How Does Augmented Reality (AR) Improve Workers’ Performance. In Proceedings of the 15th China Summer Workshop on Information Management (CSWIM 2022) (pp. 307-312)
  • Wan, C., Crisostomo Pereira Belo, R., & Zejnilović, L. (2022). Explainability's Gain is Optimality's Loss? — How Explanations Bias Decision-making. In AIES '22: Proceedings of the 2022 AAAI/ACM Conference on AI, Ethics, and Society (pp. 778-787). Association for Computing Machinery.
  • van Heck, E. (2022). Designing Algorithms for Circular Business: Are We On The Right Track? In Presentation at TREO Talks in conjunction with the 43rd International Conference on Information Systems, ICIS 2022 (pp. 1-2)
  • Rahman, S., Punt, L., Ardakanian, O., Ghiassi-Farrokhfal, Y., & Tan, X. (2022). On Efficient Operation of a V2G-Enabled Virtual Power Plant: When Solar Power Meets Bidirectional Electric Vehicle Charging. In BuildSys 2022 - Proceedings of the 2022 9th ACM International Conference on Systems for Energy-Efficient Buildings, Cities, and Transportation (pp. 119-128)
  • Ansarin, M., Ghiassi-Farrokhfal, Y., Ketter, W., & Collins, J. (2022). Economic inefficiencies of pricing distributed generation under novel tariff designs. In International Association for Energy Economics Online Conference (Vol. 313)
  • Ried, L. (2022). Negative effects of opportunism across buyer‐supplier relationships. In C. Bode, R. Bogaschewsky, M. Eßig, R. Lasch, & W. Stölzle (Eds.), Supply Management Research: Aktuelle Forschungsergebnisse 2022 (1 ed., pp. 95-114). Springer Gabler.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). A Final Overview: Economic Efficiency Models and Properties. In International Series in Operations Research and Management Science (pp. 605-617). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). A Unifying Framework for Decomposing Economic Inefficiency: The General Direct Approach and the Reverse Approaches. In International Series in Operations Research and Management Science (pp. 487-604). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). Conceptual Background: Firms’ Objectives, Decision Variables, and Economic Efficiency. In International Series in Operations Research and Management Science (pp. 19-111). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). Shephard’s Input and Output Distance Functions: Cost and Revenue Efficiency Decompositions. In International Series in Operations Research and Management Science (pp. 115-166). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Directional Distance Function (DDF): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 311-354). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Enhanced Russell Graph Measure (ERG=SBM): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 279-310). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Generalized Distance Function (GDF): Profitability Efficiency Decomposition. In International Series in Operations Research and Management Science (pp. 167-212). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Hölder Distance Functions: Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 355-397). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Loss Distance Function: Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 399-414). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Modified Directional Distance Function (MDDF): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 415-431). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Reverse Directional Distance Function (RDDF): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 433-483). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Russell Measures: Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 215-244). Kluwer/Springer.
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Weighted Additive Distance Function (WADF): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 245-278). Kluwer/Springer.
  • de Koster, R. (2022). Warehousing 2030. In R. Merkert, & K. Hoberg (Eds.), Global Logistics and Supply Chain Strategies for the 2020s: Vital Skills for the Next Generation (pp. 243-260). Springer.
  • Cattani, G., Deichmann, D., & Ferriani, S. (2022). Novelty: Searching for, seeing, and sustaining it. In G. Cattani, D. Deichmann, & S. Ferriani (Eds.), The generation, recognition and legitimation of novelty (pp. 3-23). Emerald Group Publishing.
  • Hanisch, M., Goldsby, C., & Theodosiadis, V. (2022). Walking a Tightrope: Balancing Centralization and Decentralization in Enterprise Blockchain Networks. Academy of Management Proceedings, 2022(1).
  • Schippers, M. C., Ioannidis, J. P. A., & Joffe, A. R. (2022). Aggressive measures, rising inequalities, and mass formation during the COVID-19 crisis: An overview and proposed way forward. Frontiers in Public Health, 10, Article 950965.
  • Chen, H., Mehra, A., Tasselli, S., & Borgatti, S. P. (2022). Network Dynamics and Organizations: A Review and Research Agenda. Journal of Management, 48(6), 1602-1660.
  • Gattiker, T. F., Hartmann, J., Wynstra, F., Pagell, M., Cantor, D., Yan, T., & Tate, W. (2022). Testing the shoulders of giants—Replication research using registered reports. Journal of Supply Chain Management, 58(3), 89-94.
  • Parsons, S., Azevedo, F., Elsherif, M. M., Guay, S., Shahim, O. N., Govaart, G. H., Norris, E., O’Mahony, A., Parker, A. J., Todorovic, A., Pennington, C. R., Garcia-Pelegrin, E., Lazić, A., Robertson, O., Middleton, S. L., Valentini, B., McCuaig, J., Baker, B. J., Collins, E., ... Aczel, B. (2022). A community-sourced glossary of open scholarship terms. Nature Human Behaviour, 6(3), 312-318.
  • Zhou, M., Loke, G. G., Bandi, C., Liau, Z. Q. G., & Wang, W. (2022). Intraday Scheduling with Patient Re-entries and Variability in Behaviours. Manufacturing and Service Operations Management, 24(1), 561-579.
  • Zhang, X. L., de Vries, J., de Koster, R., & Liu, C. G. (2022). Fast and Faultless? Quantity and Quality Feedback in Order Picking. Production and Operations Management, 31(4), 1536-1559.
  • Yu, H., Yu, Y., & de Koster, R. (2022). Dense and fast: Achieving shortest unimpeded retrieval with a minimum number of empty cells in puzzle-based storage systems. IISE Transactions, 55(2), 156-171.
  • Wu, Y., & de Vries, H. J. (2022). Effects of participation in standardization on firm performance from a network perspective: Evidence from China. Technological Forecasting and Social Change, 175, Article 121376.
  • Wiegmann, P. M., Eggers, F., de Vries, H. J., & Blind, K. (2022). Competing Standard-Setting Organizations: A Choice Experiment. Research Policy, 51(2), Article 104427.
  • Vidal‑Meliá, L., Arguedas, C., Camacho-Cuena, E., & Zofío, J. L. (2022). An Experimental Analysis of the Effects of Imperfect Compliance on Technology Adoption. Environmental and Resource Economics, 81(3), 425-451.
  • van Raaij, E. (2022). What gets measured, gets manipulated. Deal!, (5), 45.
  • van Oorschot, K. E., Van Wassenhove, L. N., Jahre, M., Selviaridis, K., & de Vries, H. (2022). Drug shortages: A systems view of the current state. Decision Sciences, 53(6), 969-984.
  • Vanheusden, W., van Dalen, J., & Mingardo, G. (2022). Governance and business policy impact on carsharing diffusion in European cities. Transportation Research Part D: Transport and Environment, 108, Article 103312.
  • van Elten, H. J., Sülz, S., van Raaij, E. M., & Wehrens, R. (2022). Big Data Health Care Innovations: Performance Dashboarding as a Process of Collective Sensemaking. Journal of Medical Internet Research, 24(2), Article e30201.,
  • van der Hagen, L., Agatz, N., Spliet, R., Visser, T. R., & Kok, A. L. (2022). Machine Learning-Based Feasibility Checks for Dynamic Time Slot Management. Transportation Science.
  • van de Klundert, JJ., van der Hagen, L., & Markus, A. (2022). Eliminating transplant waiting time inequities – With an application to kidney allocation in the USA. European Journal of Operational Research, 297(3), 977-985.
  • Tsekouras, D., Li, T., & Benbasat, I. (2022). Scratch my back and I'll scratch yours: The impact of user effort and recommendation agent effort on perceived recommendation agent quality. Information and Management, 59(1), Article 103571.
  • Truong, H. M., Gupta, A., Ketter, W., & van Heck, E. (2022). Buyers’ Strategic Behavior in B2B Multichannel Auction Markets: When an Online Posted Price Channel Is Incorporated into a Dutch Auction System. Information Systems Research, 33(4), 1344-1367.,
  • Truong, H. M., Gupta, A., Ketter, W., & van Heck, E. (Accepted/In press). The Effect of Posted Prices on Auction Prices: An Empirical Investigation of a Multi-channel B2B Market. MIS Quarterly: Management Information Systems.
  • Tomaselli, A., Deichmann, D., & Ebbers, J. J. (2022). What makes creative partnerships work. Harvard Business Review.
  • Suurmond, R., Menor, L. J., & Wynstra, F. (2022). Examining service triad operations: Formation, functioning, and feedback exchanges. Production and Operations Management, 31(8), 3352-3370.
  • Sund, L., Talari, S., & Ketter, W. (2022). Stochastic Wind Power Generation Planning in Liberalised Electricity Markets within a Heterogeneous Landscape. Energies, 15(21), Article 8109.
  • Sgarbossa, F., Glock, C., Grosse, E., Calzavara, M., & de Koster, R. (2022). The impact of monetary incentives and regulatory focus on worker productivity and learning in order picking. International Journal of Operations and Production Management, 42(11), 1793-1816. Article To appear.
  • Schroer, K., Ketter, W., Lee, T. Y., Gupta, A., & Kahlen, M. (2022). Data-Driven Competitor-Aware Positioning in On-Demand Vehicle Rental Networks. Transportation Science, 56(1), 182-200.
  • Schneider, C., Weinmann -, M., Mohr, PNC., & vom Brocke, J. (2022). I Will Survive: Predicting Business Failures From Customer Ratings. Marketing Science, 41(1), 188-207.
  • Salvador, F., & Sting, F. (2022). How Your Company Can Encourage Innovation from All Employees. Harvard Business Review (digital).
  • Sáiz, P., & Zofío, J. L. (2022). The making and consolidation of the first national trademark system: the diffusion of trademarks across Spanish regions, 1850–1920. Regional Studies, 56(2), 256-275.
  • Saïah, F., Vega, D., de Vries, H., & Kembro, J. (2022). Process modularity, supply chain responsiveness, and moderators: The Médecins Sans Frontières response to the Covid-19 pandemic. Production and Operations Management. Advance online publication.
  • Sachs, A. L., Becker-Peth, M., Minner, S., & Thonemann, UW. (2022). Empirical Newsvendor Biases: Are Target Service Levels Achieved Effectively and Efficiently? Production and Operations Management, 31(4), 1839-1855.
  • Ruesch, L., Tarakci, M., Besiou, M., & Van Quaquebeke, N. (2022). Orchestrating coordination among humanitarian organizations. Production and Operations Management, 31(5), 1977-1996.,
  • Roy, D., Van Ommeren, J-K., de Koster, R., & Gharehgozli, A. (2022). Modeling landside container terminal queues: Exact analysis and approximations. Transportation Research Part B: Methodological, 162, 73-102.
  • Roy, D., Spiliotopoulou, E., & de Vries, J. (2022). Restaurant analytics: Emerging practice and research opportunities. Production and Operations Management, 31(10), 3687-3709.
  • Rooderkerk, R., DeHoratius, N., & Musalem, A. (2022). The past, present, and future of retail analytics: Insights from a survey of academic research and interviews with practitioners. Production and Operations Management, 31(10), 3727-3748.
  • Riillo, C. A. F., Mijatovic, I., & de Vries, H. J. (2022). Certification to compensate gender prejudice–Analysis on impact of management system certification on export. Applied Economics, 54(33), 3777-3794.
  • Ried, L., Eckerd, S., & Kaufmann, L. (2022). Research: In supplier negotiations, lying Is contagious. Harvard Business Review.
  • Ried, L., Eckerd, S., & Kaufmann, L. (2022). Social desirability bias in PSM surveys and behavioral experiments: Considerations for design development and data collection. Journal of Purchasing and Supply Management, 28(1), Article 100743.
  • Ried, L., Eckerd, S., Kaufmann, L., & Carter, C. (2022). Trust is essential for stable supply chains: How suppliers react to potential information leaks. WHU Knowledge.
  • Reis, R. S., Quental, C., & van Heck, E. (2022). When Three Is Better than Two: How Culture Can Bridge Collaboration in Globally Distributed Teams. Management (France), 25(3), 57-73.
  • Priante, A., Ehrenhard, M. L., van den Broek, T., Need, A., & Hiemstra, D. (2022). “Mo” Together or Alone? Investigating the Role of Fundraisers’ Networks in Online Peer-to-Peer Fundraising. Nonprofit and Voluntary Sector Quarterly, 51(5), 986-1009.
  • Polinder, G. J., Cacchiani, V., Schmidt, M., & Huisman, D. (2022). An iterative heuristic for passenger-centric train timetabling with integrated adaption times. Computers and Operations Research, 142, Article 105740.
  • Nikulina, A., Volker, L., & Bosch-Rekveldt, M. (2022). The interplay of formal integrative mechanisms and relational norms in project collaboration. International Journal of Project Management, 40(7), 798-812.
  • Nikulina, A., & Wynstra, F. (2022). Understanding supplier motivation to engage in multiparty performance-based contracts: The lens of Expectancy theory. Journal of Purchasing and Supply Management, 28(2), Article 100746.
  • Mirzaei, M., Zaerpour, N., & de Koster, R. (2022). How to Benefit from Order Data: Correlated Dispersed Storage Assignment in Robotic Warehouses. International Journal of Production Research, 60(2), 549-568.
  • Mihalache, M., R. Mihalache, O., & van den Ende, J. (2022). International Diversification and MNE Innovativeness: A Contingency Perspective of Foreign Subsidiary Portfolio Characteristics. Management International Review, 61(6), 769-798.
  • Mehta, S., Dawande, M., Janakiraman, G., & Mookerjee, V. (2022). An Approximation Scheme for Data Monetization. Production and Operations Management, 31(6), 2412-2428.
  • Matinheikki, J., Kauppi, K., Brandon–Jones, A., & van Raaij, E. M. (2022). Making agency theory work for supply chain relationships: a systematic review across four disciplines. International Journal of Operations and Production Management, 42(13), 299-334.
  • Manouchehrabadi, B., Letizia, P., & Hendrikse, G. (2022). Democratic versus elite governance for project selection decisions in executive committees. European Journal of Operational Research, 297(3), 1126-1138.
  • Ma, M., Su, J., Wang, Y., Wang, L., Li, Y., Ding, G., Ma, Z., & Peppelenbosch, M. P. (2022). Association of body mass index and intestinal (faecal) Streptococcus in adults in Xining city, China P.R. Beneficial microbes, 13(6), 465-471.
  • Lu, Y., Gupta, A., Ketter, W., & van Heck, E. (2022). Designing Hybrid Mechanisms to Overcome Congestion in Sequential Dutch Auctions. MIS Quarterly: Management Information Systems, 46(1), 457-490.
  • Li, X., Voorneveld, M., & de Koster, R. (2022). Business transformation in an age of turbulence – Lessons learned from COVID-19. Technological Forecasting and Social Change, 176(121452), Article 121452.
  • Li, T., Wang, J., & Wu, F. (2022). How One Airline Is Using AR to Improve Operations. Harvard Business Review.
  • Li, T., & Crisostomo Pereira Belo, R. (2022). To Make a Profit, Dating Apps Must Leverage Data Differently. Harvard Business Review.
  • Lamballais, T., Merschformann, M., Roy, D., de Koster, M. B. M., Azadeh, K., & Suhl, L. (2022). Dynamic policies for resource reallocation in a robotic mobile fulfillment system with time-varying demand. European Journal of Operational Research, 300(3), 937-952.
  • Künn, S., Seel, C., & Zegners, D. (2022). Cognitive Performance in Remote Work - Evidence from Professional Chess. The Economic Journal, 132(643), 1218-1232.
  • Krijger, J., Thuis, T., de Ruiter, M., Ligthart, E., & Broekman, I. (2022). The AI ethics maturity model: a holistic approach to advancing ethical data science in organizations. AI & Ethics.,
  • Koolen, D., Huisman, R., & Ketter, W. (2022). Decision strategies in sequential power markets with renewable energy. Energy Policy, 167, Article 113025.
  • Kong, Q., Homem-de-Mello, T., & godoy-barba, R. (2022). A Simulation Optimization Approach for the Appointment Scheduling Problem with Decision-Dependent Uncertainties. INFORMS Journal on Computing, 34(5), 2845-2865.
  • Karamshetty, V., de Vries, H., Van Wassenhove, LN., DeWilde, S., Minnaard, W., Ongarora, D., Abuga, K., & Yadav, P. (2022). Inventory Management Practices in Private Healthcare Facilities in Nairobi County. Production and Operations Management, 31(2), 828-846.
  • Kapelko, M., Oude Lansink, A., & Zofío, J. L. (2022). Endogenous Dynamic Inefficiency and Optimal Resource Allocation: An application to the European Dietetic Food Industry. European Journal of Operational Research, 303(3), 1444-1457. Article In press.
  • Jamili, N., van den Berg, P. L., & de Koster, R. (2022). Quantifying the impact of sharing resources in a collaborative warehouse. European Journal of Operational Research, 302(2), 518-529.
  • Jaillet, P., Loke, G. G., & Sim, M. (2022). Strategic Workforce Planning under Uncertainty. Operations Research, 70(2), 1042-1065.
  • Hudig, J., Scheepers, A., Schippers, M., & Smeets, G. (2022). Motivational mindsets, mindset churn and academic performance: The role of a goal-setting intervention and purpose in life. Current Psychology, 42(27), 1-20.
  • Hinrichs-Krapels, S., Diehl, JC., Hunfeld, N., & van Raaij, E. (2022). Towards sustainability for medical devices and consumables: The radical and incremental challenges in the technology ecosystem. Journal of Health Services Research and Policy, 27(4), 253-254.
  • Hinnosaar, M., Hinnosaar, T., Kummer, M. E., & Slivko, O. (2022). Externalities in knowledge production: evidence from a randomized field experiment. Experimental Economics, 25(2), 706-733.
  • Henderson, S. G., Berg, P. L. V. D., Jagtenberg, C. J., & Li, H. (2022). How should volunteers be dispatched to out-of-hospital cardiac arrest cases? Queueing Systems, 100(3-4), 437-439.
  • Hartleb, J., & Schmidt, M. (2022). Railway timetabling with integrated passenger distribution. European Journal of Operational Research, 298(3), 953-966.,
  • Goldsby, C., & Hanisch, M. (2022). The Boon and Bane of Blockchain: Getting the Governance Right. California Management Review, 64(3), 141-168.
  • Gochmann, V., Stam, D., & Shemla, M. (2022). The boundaries of vision communication—The effects of vision-task goal-alignment on leaders' effectiveness. Journal of Applied Social Psychology, 52(5), 263-276.,
  • Gkiotsalitis, K., Schmidt, M., & van der Hurk, E. (2022). Subline frequency setting for autonomous minibusses under demand uncertainty. Transportation Research Part C: Emerging Technologies, 135, Article 103492.
  • Frennesson, L., Kembro, J., de Vries, H., Jahre, M., & Van Wassenhove, L. (2022). “International humanitarian organizations’ perspectives on localization efforts”. International Journal of Disaster Risk Reduction, 83, Article 103410.
  • Dong, Y., de Koster, R., Roy, D., & Yu, Y. (2022). Dynamic Vehicle Allocation Policies for Shared Autonomous Electric Fleets. Transportation Science, 56(5), 1238-1258.
  • Dohmen, P., De Sanctis, T., Waiyaiya, E., Janssens, W., Rinke de Wit, T., Spieker, N., Van der Graaf, M., & Van Raaij, E. M. (2022). Implementing value-based healthcare using a digital health exchange platform to improve pregnancy and childbirth outcomes in urban and rural Kenya. Frontiers in Public Health, 10, Article 1040094.
  • Doets, A. Y., Walgaard, C., the IGOS Consortium, Lingsma, H. F., Islam, B., Papri, N., Yamagishi, Y., Dimachkie, M. M., Waheed, W., Kolb, N., Gorson, K. C., & Jacobs, B. C. (2022). International Validation of the Erasmus Guillain–Barré Syndrome Respiratory Insufficiency Score. Annals of Neurology, 91(4), 521-531.
  • Díaz-Lanchas, J., Zofío, J. L., & Llano, C. (2022). A trade hierarchy of cities based on transport cost thresholds. Regional Studies, 56(8), 1359-1376.
  • de Vries, H. J. (2022). Huizen echt energiezuinger maken? Dan moet het kabinet verder kijken dan die eeuwige hybride warmtepomp. De Volkskrant, 101(29913), 24.
  • de Vries, H. (2022). Klimaatprobleem innovatief aanpakken. Het Register - Vaktijdschrift van het Register Belastingadviseurs, (5), 19.
  • de Vos, F. H., & ROTATE study group (2022). Study protocol ROTATE-trial: anterior cruciate ligament rupture, the influence of a treatment algorithm and shared decision making on clinical outcome- a cluster randomized controlled trial. BMC Musculoskeletal Disorders, 23(1), Article 117.
  • Deo, S., Mehta, S., & Corbett, C. J. (2022). Optimal Scale-Up of HIV Treatment Programs in Resource-Limited Settings Under Supply Uncertainty. Production and Operations Management, 31(3), 883-905.
  • De Lombaert, T., Braekers, K., De Koster, R., & Ramaekers, K. (2022). In pursuit of humanised order picking planning: methodological review, literature classification and input from practice. International Journal of Production Research, 61(10), 3300-3330.
  • Deichmann, D., Gillier, T., & Tonellato, M. (2022). Inside Renault’s community-driven approach to innovation. Harvard Business Review.
  • Chen, W., de Koster, R., & Gong, Y. (2022). Analysis and Design of Rack-climbing Robotic Storage and Retrieval Systems. Transportation Science, 56(6), 1409-1722.
  • Bicer, I., Tarakci, M., & Kuzu, A. (2022). Using Uncertainty Modeling to Better Predict Demand. Harvard Business Review (digital).
  • Berchicci, L., & Tarakci, M. (2022). Aspiration formation and attention rules. Strategic Management Journal, 43(8), 1575-1601.
  • Belo, R., & Ferreira, P. M. (2022). Free-Riding in Products with Positive Network Externalities: Empirical Evidence from a Large Mobile Network. MIS Quarterly, 46(1), 401-430.
  • Belo, R., & Li, T. (2022). Social Referral Programs for Freemium Platforms. Management Science, 68(12), 8933-8962.
  • Bas, J., Zofío, J. L., Cirillo, C., Chen, H., & Rakha, H. A. (2022). Policy and industry implications of the potential market penetration of electric vehicles with eco-cooperative adaptive cruise control. Transportation Research Part A: Policy and Practice, 164, 242-256.
  • Arslan, B., & Tarakci, M. (2022). Negative Spillovers Across Partnerships for Responsible Innovation: Evidence from the 2014 Ebola Outbreak. Journal of Management Studies, 59(1), 126-162.
  • Ansarin, M., Ghiassi-Farrokhfal, Y., Ketter, W., & Collins, J. (2022). A review of equity in electricity tariffs in the renewable energy era. Renewable and Sustainable Energy Reviews, 161, Article 112333.
  • Ansarin, M., Ghiassi-Farrokhfal, Y., Ketter, W., & Collins, J. (2022). Economic inefficiencies of pricing distributed generation under novel tariff designs. Applied Energy, 313, Article 118839.
  • Akgul, B., & Kucukyilmaz, T. (2022). Forecasting TV ratings of Turkish television series using a two-level machine learning framework. Turkish Journal of Electrical Engineering and Computer Sciences, 30(3), 750-766.
  • de Vries, H., & Besiou, M. (2022, Dec 20). The Logistics Cluster: Organizing Chaos in Humanitarian Logistics.


TOM faculty members are very active in doing research in collaboration with innovative companies and publish results in academic and business journals to inspire both academics and practitioners.

Business Information Management (BIM) explores the use and impact of information ‒ and information systems ‒ as a strategic asset for customers, firms, supply chains, business networks, and markets. It investigates the opportunities presented by new information technologies such as mobile platforms, cloud computing, business analytics and social media. At Rotterdam School of Management, Erasmus University (RSM), BIM is part of the teaching and research activities in the Technology and Operations Management department.

Innovation Management (IM) involves all the actions needed to generate innovative ideas and turn them into attractive new products, services, and business models. Today’s business credo mandates more innovations, and those innovations become substantially more complex, multi-dimensional and risky. At RSM we study the latest developments in innovation and we investigate how to manage them successfully in practice by linking the latest management theories to business practice.

Logistics and Supply Chain Management (SCM) focuses on the effective and efficient management of the products and services lifecycle. Successful SCM is imperative for any competitive business. Our research and teaching is targeted at transportation, sourcing strategies, facility logistics, optimisation, inter-firm relationship management, behavioural operations, and sustainability.


TOM faculty members are internationally oriented and with a diverse background ranging from applied mathematics, engineering, and computer science, to economics and business administration. We are team players that collaborate with top research groups around the world with the purpose of being a force for positive change.


Connect with our global community of academics

Connect with our global community of academics, students, alumni, business professionals and corporate partners, at one of our events. You can learn more about research on Logistics & Information Systems by attending the Erasmus Research Institute of Management seminars.

You can find them here

You can learn more about RSM’s programmes, network with creative leaders and thinkers, and boost your career during information sessions, workshops, webinars and masterclasses. Click here to find an overview of what  RSM events are coming up


Professor Jo van Nunen Award

This annual award is to recognise and honour the outstanding quality of the Master thesis.

Prof.Dr.Ir. Jo van Nunen (1945-2010) was Professor of Operations Research and Information Systems and is considered one of the founding fathers of Rotterdam School of management, Erasmus University. He was well known for his energy and enthusiasm for bridging management science and management practice. He inspired many generations of students, faculty, alumni, managers, and entrepreneurs.

The winner of the award is selected by an academic committee consisting of the academic directors and thesis coordinators of the three master programmes and the members assess the theoretical contribution, methodological rigor, and managerial impact.

SCM: Didi Kool - The design of product return policies: an optimal balance between customer value and product return rate
BIM: Jarón Rijven - The Role of Advertisement Design and Consumers’ Prosocial Motivation in Green Advertising
IM: Merel Schaap - The fight against AMR: A comparison between the innovation performance of public-private and private-private partnerships

SCM: Lisanne Kempen – Optimizing the pallet flows of Danone Benelux
BIM: Sandra Slotboom – The Influence of Chatbot Conversational Capability on Socially Desirable Responding and Survey Response Rate
IM: Rose Admiraal – Redefining the role of the leader: Understanding how the role of the external leader is redefined during a transmission to self-managing teams 

Business Information Management

The winners of the thesis awards are Christian Sitepu with his thesis entitled "A blockchain based ecosystem Blueprint for International Trade" and Dirk de Raaff with his thesis entitled "The effect of personalized referral policies: A randomised field experience".

Management of Innovation

The winner of the thesis award is Violetta Rodopoulou. Her thesis entitled "Innovation and Technical Efficiency of Crowdsourcing Ideas: A Multimethod Study of the My Starbucks Idea Platform" is about a very important and novel research topic: the difficulty of evaluating and selecting new ideas. In her thesis, Violetta introduces and tests the concept of"idea efficiency" - how much input is necessary to implement a particular idea and what is the expected output once an idea is implemented? 

Supply Chain Management

The winner is Christian Kaps for his thesis “Towards better warehouse efficiency distinction through cross-efficiency measurement“. The thesis presents several new DEA cross-efficiency measures that can be used for benchmarking and comparing decision making units.

Business Information Management

The winner of the thesis award is Lizan Bakker. Her thesis deals with the use of personalized product recommendations in the context of e-mail marketing; a novel and relevant topic from an academic and managerial perspective.

Management of Innovation

The winner of the thesis award is Emma Schootstra. Her novel thesis investigated the effect of mindfulness on creativity. Emma meticulously designed an experiment that delivered findings that can be readily applicable to many organisations particularly because mindfulness interventions are quite easily carried out.

Supply Chain Management

The winner of the thesis award is Pascal Kolb, with his thesis: "Tackling Demand Fluctuations in Supply Chains with Lean Management"

Business Information Management

The winner of the thesis award is Linda Weekers with the thesis: "The Effect of Product Benefits, Persuasion Cues and Image Color on Ad Effectiveness in a Social Network Environment", coached by Dimitris Tsekouras.

Management of Innovation

The winner of the thesis award is Joost H. van Houten with the thesis: "When Resource Constraints lead to Innovation Success", coached by Murat Tarakci.

Supply Chain Management

The winner of the thesis award is Esmee Hoondert with the thesis: "Same-Day Delivery at Coolblue" coached by Niels Agatz.

Business Information Management

The winner of the thesis award is Caroline Masart with the thesis: "Rethinking privacy in the Era of Big Data - The Impact of Corporate Privacy Strategies on Customer Behaviour in the Fianancial Services Industry".

Management of Innovation

The winner of the thesis award is Pieter Nijs with the thesis: "The Mutual Impact of Standards and Stakeholders in Sports Business - a longitudinal Case Study of Formula I Motor Racing as a Multi-sided Platform".

Supply Chain Management

The winner of the thesis award is Christoph Klein with the thesis: "Digital Colour Communication in the Textile Supply Chain - a Standards Batttle".

Affiliated centers

These research entities at Rotterdam School of Management, Erasmus University (RSM) study the intersection of business and public policy, international affairs, markets and policy. RSM faculty members excel at solving critical business issues and defining best practices across a range of industries that will transform the world of business.


Contact us

Department Technology and Operations Management is located in Mandeville (T) building on Woudestein campus, Erasmus University Rotterdam. You can find the campus map here.

Visiting Address

Rotterdam School of Management, Erasmus University
Department of Technology & Operations Management.
Mandeville (T) Building, Room 09-12
Burgemeester Oudlaan 50
3062 PA Rotterdam
The Netherlands

Postal Address

P.O. Box 1738
3000 DR Rotterdam
The Netherlands

RSM Discovery

Latest news

In the media

Campus Summer