Profile
Jana Retkowsky is Assistant Professor at the Department of Technology and Operations Management (Innovation Management section) at the Rotterdam School of Management (RSM), Erasmus University. Her research lies at the intersection of AI and work. She examines how AI transforms work and organizations, shedding light on how both are evolving.
Her projects explore topics such as Generative AI (GenAI) in knowledge and creative work, human–AI collaboration, algorithmic management, and the adoption of AI in organizations. She also examines the lived experiences of workers in the gig economy, such as Uber riders. Jana’s research has been published in international journals, including the Journal of Vocational Behavior and Business Horizons. She regularly presents her ongoing research at international conferences, such as the Academy of Management Conference.
She is a qualitative researcher who loves being at organizations to learn directly from workers and managers in the field. Passionate about qualitative approaches and engaged scholarship, on her PhD project she also founded a lab where leaders in the field could exchange ideas and work on a desireable future. Before joining RSM, she worked as an AI advisor for half a year, translating her research insights into practice, and she previously did a postdoc at KIN, Center for Digital Innovation at the Vrije Universiteit (VU) Amsterdam.
Publications
Article (4)
Academic (4)
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Retkowsky, J., Hafermalz , E., & Huysman, M. (2024). Managing a ChatGPT-empowered workforce: Understanding its affordances and side effects. Business Horizons, 67(5), 511-523. https://doi.org/10.1016/j.bushor.2024.04.009
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Retkowsky, J., Akkermans, J., Nijs, S., Jansen , P., & Khapova, S. N. (2024). Stimuleren van duurzame loopbanen voor flexwerkers: Paradoxen en routes naar een wenselijke toekomst vanuit het perspectief van belanghebbenden. Gedrag en Organisatie, 37(2), 191-221. https://doi.org/10.5117/GO2024.2.004.RETK
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Retkowsky, J., Nijs, S., Akkermans, J., Khapova, S. N., & Jansen , P. (2023). Seeking stability in unstable employment: An exploratory study of temporary agency workers' career self-management. Journal of Vocational Behavior, 143, Article 103877. https://doi.org/10.1016/j.jvb.2023.103877
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Retkowsky, J., Nijs, S., Akkermans, J., Jansen , P., & Khapova, S. N. (2022). Toward a sustainable career perspective on contingent work: a critical review and a research agenda. Career Development International, 28(1), 1-18. https://doi.org/10.1108/CDI-06-2022-0181
Activities
Additional activities (6)
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Digital Society ConferenceJana Retkowsky (Organiser)20 Nov 2025
Activity: Attendance > Organising and contributing to an event (Popular)
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Inside the AI adoption: What makes the difference?Jana Retkowsky (Speaker)19 Nov 2024
Activity: Talk or presentation > Oral presentation (Popular)
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Reshaping Work Conference 2024Jana Retkowsky (Organiser)23 Oct 2024 - 24 Oct 2024
Activity: Attendance > Organising and contributing to an event (Popular)
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Duurzame loopbanen voor flexwerkersJana Retkowsky (Speaker)12 Jun 2024
Activity: Talk or presentation > Oral presentation (Popular)
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DLF Lab: Duurzame Loopbanen voor FlexwerkersJana Retkowsky (Organiser)06 Sep 2022
Activity: Attendance > Organising and contributing to an event (Professional)
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82nd Annual Meeting of the Academy of Management, AOM 2022Jana Retkowsky (Organiser)01 Aug 2022
Activity: Attendance > Organising and contributing to an event (Academic)
Courses
Innovation Clinic
- Study year: 2025/2026
- Code: BMHONMI
Featured in the media
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Meal delivery drivers cycle like crazy to make up for unpaid waiting time, says VU researcher: 'They are becoming like robots'
Jana Retkowsky is interviewed about her research
Thursday, 24 October 2024 -
You can’t unscramble this egg
Part 1 of a vlog about ChatGPT’s affordances and implications for knowledge work, featuring Jana Retkowsky
Friday, 31 May 2024 -
The silent killer of connection
Part 2 of this vlog featuring Jana Retkowsky: What if new tech’s biggest unexpected impact isn’t hallucinating data, or giving machines too much power but, simply, coming between the people?
Friday, 24 May 2024 -
The Shifting Landscape of Organizational Dynamics: Navigating AI Disruption
Jana Retkowsky is billed to lead a conference session at WorkTech Amsterdam.
Wednesday, 22 May 2024 -
Chatty G, work and me
Dr Jana Retkowsky joins this podcast to discuss the research paper 'Managing a ChatGPT-empowered workforce: Understanding its affordances and side effects'
Wednesday, 21 December 2022 -
Uitzendorganisaties ontberen vaak een langtermijnvisie
Jan Retkowsky features in this podcast to discuss flexible workers, who often feel like numbers and are easily replaceable. This lack of security often prevents temporary employment agencies from engaging—let alone retaining—them.…
Wednesday, 21 December 2022 -
Researchers sustainable careers for flex workers: "First we need security, then room for growth"
An interview with Jana Retkowsky about the most important results of her research into career prospects of flex workers.
Friday, 2 September 2022 -
'Flex workers are valuable, let's act accordingly'
The situation for flex workers on the labour market is hardly improving, say Jana Retkowsky, Jos Akkermans and Sanne Nijs. They call for a new perspective: from flex work to flex careers.
Monday, 23 November 2020
