Dr Marcel van Oosterhout

Marcel van Oosterhout

Academic Researcher
Rotterdam School of Management (RSM)
Erasmus University Rotterdam

Profile

Marcel van Oosterhout was born in Breda, the Netherlands on May 26, 1972. He attended Athenaeum at Thomas Moore College (later renamed Markland College) in Oudenbosch, where he obtained his diploma in 1990. From 1990 to 1996, Marcel studied business administration at Rotterdam School of Management, Erasmus University, where he obtained his Masters of Science degree in Business Administration.

Starting May 1996, Marcel was employed at ERBS, a consulting unit under the Erasmus University Holding. Marcel worked as a consultant and later as a project manager to develop, manage and execute innovative and knowledge-intensive contract research projects.

In 2004 Marcel moved to the Department of Decision & Information Sciences (35 FTE), part of the Rotterdam School of Management, Erasmus University. Here he was employed as projectmanager and scientific researcher and became treasurer for the department and member of the daily board. In 2005 he started to develop his first ideas to conduct PhD research in line with the research projects where he was engaged and his personal research interests. This resulted on June 17 , 2010 in his PhD Defence. The title of his dissertation is 'Business Agility and Information Technology in Service Organizations'. Marcel has (co)authored a number of papers and book chapters and presented his research at several international conferences. His research on IT agility and business agility was published in the European Journal of Information Systems (2006) and as a book chapter in Desouza (2006). Marcel has reviewed papers for international conferences and journals, such as ECIS, EJIS, Electronic Markets and HICSS. Since June 2010 Marcel is (ass.) member of the ERIM research school.

In June 2013 Marcel became treasurer and member of the executive committee of the merged department of Technology & Operations Management (80 FTE). In his new position he has several tasks: project acquisition and research centre development, project management for large and complex projects, department treasurer, member of the BIM section (which includes coaching Master students in their Master thesis projects and working on spin off activities from his dissertation on agility). Since June 2013 Marcel is also active as business director for the Erasmus Centre of Future Energy Business. In this role he is responsible for developing partnerships with the business community, initiating sponsorships and applied research projects and organizing the yearly thought leadership event Erasmus Energy Forum.

Marcel has built up an extensive network of 800+ (inter)national contacts in different business and public sectors. He has worked in several positions for a wide range of clients, varying from:

  • European Commission (several DG’s in their innovation and RTD programs);
  • National and local governments (such as Ministry of Economic Affairs, Gemeente Rotterdam, Port of Rotterdam);
  • Foundations and intermediaries (such as Media Plaza, ECP-EP.NL, Dinalog);
  • Multinational companies in several industries: IT & Telecom (Microsoft, KPN, Oracle, Hewlett-Packard, Hutchison, Ericsson); Finance & Insurance (Nationale Nederlanden, Rabobank, Delta Lloyd); Energy & Utilities (Essent, Eneco); Trade & Logistics (Floraholland, NS Reizigers, TNT); Consultancies (Sogeti, CGI).

Marcel can be contacted via email (moosterhout@rsm.nl) or via www.moosterhout.nl.

Professional experience

Academic Researcher

Erasmus University Rotterdam
RSM - Rotterdam School of Management
Department of Technology and Operations Management

Publications

Professional Publications (12)

  • R.A. Zuidwijk, A.W. Veenstra, J. van Dalen & M.P.A. van Oosterhout (2009). INTEGRITY benefits analysis and measurement plan, Deliverable 6.1. (Extern rapport). Rotterdam: INTEGRITY consortium
  • P.J. van Baalen, E. van Heck, M.P.A. van Oosterhout & F.M. Go (2009). Worlds of Work - Results from the New Worlds of Work Research Report 2008. (Extern rapport). Rotterdam: Rotterdam School of Management, Erasmus University
  • M.P.A. van Oosterhout, A.W. Veenstra & R.A. Zuidwijk (2009). INTEGRITY common evaluation criteria, Deliverable 6.2. (Extern rapport). Rotterdam: INTEGRITY Consortium
  • D. van der Meulen, W. Vermeer, M.P.A. van Oosterhout & P.J. van Baalen (2009). Essent @nders werken results survey. (Extern rapport). Rotterdam: Rotterdam School of Management, Erasmus University
  • M.P.A. van Oosterhout, E. van Heck, E. Koenen, H. Vollaard, A. Emmen, G. Meijer, J.C. Den Ouden & M. Perdeck (2007). Development of a Business Model for Grid networked businesses: experiences from Beingrid DRS pilot. In e-Challenges Conference 2007. Amsterdam
  • J. van Hillegersberg, M.P.A. van Oosterhout, R. Valkenier & E. Waarts (2005, januari 1). Where Do You Need To Be Agile? Financial Services Outsourcing Magazine
  • L.F.J.M. Pau, R.A. Zuidwijk, H. Chen, P.M. van de Coterlet & M.P.A. van Oosterhout (2004). Introduction of 3rd generation wireless services at the Port of Rotterdam and its business partners. (Extern rapport). Rotterdam: Contract Final report
  • J. van Hillegersberg, M.P.A. van Oosterhout, P.H.M. Vervest & E. Waarts (2004). Agile business: the competitive weapon: business agility in the Netherlands. (Intern rapport). onbekend: Rotterdam School of Management
  • A.W. Veenstra, J.M. Vleugel & M.P.A. van Oosterhout (2003). POET Work Package 4: actual case studies - overview of cases. (Extern rapport). Leiden: Rand Europe
  • A.W. Veenstra, C. Holland, M.P.A. van Oosterhout, R. Bilderbeek, R. Bekkers & K. Vermaas (2003). Glasimpuls voor Rotterdam. (Extern rapport). Rotterdam: OBR
  • M.R. Hoogeweegen & M.P.A. van Oosterhout (1998). Modularisatie van dienst en proces. Bedrijfskundig Vakblad, 10 (6), 4-11.
  • M.P.A. van Oosterhout & P.R. Beije (1997). Mister MKB IT-gids : 60 cases. (Extern rapport). Deventer: Kluwer Bedrijfsinformatie

Scholarly Publications (21)

  • M.P.A. van Oosterhout (2014). Business Agility and Information Technology in Service Organizations. Saarbrücken: Scholars' Press
  • L. Liu, H.A.M. Daniels, M.P.A. van Oosterhout & J. van Dalen (2013). Business Intelligence for Improving Supply Chain Risk Management. International Journal in Advanced Logistics, 2 (2), 18-29. doi: http://dx.doi.org/10.1080/2287108X.2013.11006084
  • E. van Heck, P.J. van Baalen, D. van der Meulen & M.P.A. van Oosterhout (2012). Achieving High Performance in a Mobile and Green Workplace: Lessons from Microsoft Netherlands. MIS Quarterly Executive, 11 (4), 175-188.
  • F. Arendt, J. Hintsa, N. Meyer-Larsen, R. Muller, M.P.A. van Oosterhout, A.W. Veenstra, L. Urciouli & R.A. Zuidwijk (2011). Impact of Supply Chain Visibility and Security on International Container Transport. In T Blecker (Ed.), Maritime Logistics in the Global Economy. Lohmar-Köln: Josef Eul Verlag GmbH
  • A.W. Veenstra, R.A. Zuidwijk & M.P.A. van Oosterhout (2010). Benefit analysis of visibility in global logistics chains. In Conference Proceedings of 2010 Annual Conference of the International Association of Maritime Economics. Lisbon: International Association of Maritime Economists
  • M.P.A. van Oosterhout, E. Koenen & E. van Heck (2009). The adoption of Grid Technology and Its Perceived Impact on Agility. Empirical Evidence from a Business Experiment with Small and Medium Enterprises in the Netherlands. In P.H.M. Vervest, D.W. Liere & L. Zheng (Eds.), The Network Experience. New Value from Smart Business Networks (pp. 285-300). Berlin Heidelberg: Springer
  • R.A. Zuidwijk, P.J. van Baalen, M.P.A. van Oosterhout & J.A.E.E. van Nunen (2009). Port IT Capabilities: Toward a PCS Strategy. In R.A. Zuidwijk, P.J. van Baalen & J.A.E.E. van Nunen (Eds.), Port Inter-Organizational Information Systems: Capabilities to Service Global Supply Chains (pp. 73-92). Boston - Delft: Now Publishers
  • P.J. van Baalen & M.P.A. van Oosterhout (Ed.). (2009). IOS Adoption and Implementation in Global Port Communities. Boston - Delft: Now Publishers
  • Jordan Srour, M.P.A. van Oosterhout, R.A. Zuidwijk & P.J. van Baalen (2008). Port Community System Implementation: Lessons Learned from International Scan. In Transportation Research Board 87th Annual Meeting, Washington DC
  • M.P.A. van Oosterhout, E. van Heck, E. Waarts & J. van Hillegersberg (2008). Business agility: Need, readiness and implications for Smart Business Networks. In P.H.M. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Networks 2006 Conference Proceedings (pp. 157-180). Smart Business Networks
  • M.P.A. van Oosterhout, A.W. Veenstra, M. Meijer, N.A. Popal & J. van den Berg (2007). Visibility platforms for enhancing supply chain security: a case study in the port of Rotterdam. In International Symposium on Maritime Safety, Security and Environmental Protection. Athens
  • M.P.A. van Oosterhout, A.W. Veenstra, M. Meijer, N.A. Popal & J. van den Berg (2007). Visibility platforms for enhancing supply chain security: a case study in the port of Rotterdam. In J.F.A. Witlox & C.J. Ruijgrok (Eds.), vervoerslogistieke werkdagen 2007 (pp. 80-102)
  • J.M. Moonen, M.P.A. van Oosterhout & J.A.E.E. van Nunen (2007). ICT in Logistieke Ketens. In T.M.A. Bemelmans, M. van Keulen, R.J. Kusters & M. Looijen (Eds.), ICT Zakboek (pp. 143-149). Doetinchem: Reed Business BV
  • M.P.A. van Oosterhout & E. van Heck (2007). Customer centric IS and the role of agility in public organizations An empirical study in the Netherlands. In Proceedings of the 6th Workshop on e-Business (WEB-2007). Montreal, canada
  • M.P.A. van Oosterhout, E. Waarts, E. van Heck & J. van Hillegersberg (2006). Business agility: need, readiness and alignment with IT-strategies. In Kevin.C. Desouza (Ed.), Agile Information Systems: Conceptualization, Construction and Management (pp. 52-69). Oxford: Butterworth-Heinemann
  • M.P.A. van Oosterhout, E. Waarts & J. van Hillegersberg (2006). Change factors requiring agility and implications for IT. European Journal of Information Systems, 15 (2), 132-145. doi: http://dx.doi.org/10.1057/palgrave.ejis.3000601[go to publisher's site]
  • M.P.A. van Oosterhout, E. Waarts & J. van Hillegersberg (2005). Assessing business agility: A Multi-Industry Study in The Netherlands. In Baskerville, R & Mathiassen, L (Eds.), Business Agility and Information Technology Diffusion (pp. 275-294). Atlanta: Springer
  • J. van Hillegersberg, J.C.M. Tseng, R.A. Zuidwijk, M.P.A. van Oosterhout & J.A.E.E. van Nunen (2003). Hub to higher performance? An internet hub for the VOS logistics supply chain. In R Jardim-Concalves, J Cha & A. Steiger-Garcao (Eds.), Concurrent Engineering: Enhanced interoperable systems (pp. 435-443). A.A. Balkema Publishers
  • J. van Hillegersberg, J.C.M. Tseng, R.A. Zuidwijk, M.P.A. van Oosterhout & J.A.E.E. van Nunen (2003). Hub to higher performance? An internet hub for the VOS logistics supply chain. In T Verduijn & B van Loo (Eds.), Intelligent Logistic Concepts: improving your supply chain with collaboration and ICT (pp. 45-76). Delft: Eburon
  • U. Kaymak, J.C.M. Tseng, B. de Kort & M.P.A. van Oosterhout (2001). Collaborative e-business scenarios. (Intern rapport, GigaPort Virtuele Haven, no T2.D5). :
  • P.J. van Baalen, M.P.A. van Oosterhout, Y.H. Tan & E. van Heck (2000). Dynamics in setting up an EDI Community - Experiences from the port of Rotterdam. Delft: Eburon

Work in Progress

  • P.J. van Baalen, J. van Dalen, M.P.A. van Oosterhout & P. Baas (2012). Task-Technology Fit and Affordances in the High Performance Workplace (first round review Journal of Information Technology).

Other (5)

  • P.J. van Baalen, M.P.A. van Oosterhout, Y.H. Tan & E. van Heck (1999). EDI for In-land Transport. (Intern rapport, ERASM Management Report Series, no 22-1999). onbekend: RSM extern
  • M.P.A. van Oosterhout, D. Schansman, E. Waarts & P.J. van Baalen (1999). Marktonderzoek Virtueel Kenniscentrum. Kennisbehoeften van het MKB in de regio Rotterdam. (Extern rapport, EBCS rapport). Rotterdam: Erasm Business Suport Centre bv
  • P.J. van Baalen, M.P.A. van Oosterhout, D.S. Tan & E. van Heck (1999). Dynamics in the Start-Up of an EDI community: Experiences from the port of Rotterdam. (Extern rapport). Rotterdam: ERASM
  • M.P.A. van Oosterhout, Y.H. Tan & F.H. Oranje (1999). Requirements Analysis for Electronic Commerce in logistic processes of veterinarian goods. (Intern rapport, EBSC BV Report, no -). :
  • P.J. van Baalen, M.P.A. van Oosterhout, Y.H. Tan & E. van Heck (1999). The Start-up of an EDI-Community: Experiences from the Port of Rotterdam. (Extern rapport, EBSC rapport). Rotterdam: Erasm Business Support Centre bv

Doctoral Thesis

Past courses

BIM research topics block 1

  • Study year: 2013/2014
  • Code: RSM03BIM
  • ECTS: 1 Level: Master

BIM research topics block 2

  • Study year: 2013/2014
  • Code: RSM06BIM
  • ECTS: 1 Level: Master

Award