Key Account Manager

Do you combine strong commercial instincts with an understanding of how learning and development drives business success?

At RSM BV, we’re looking for a Key Account Manager who can turn insight into impact – someone who builds lasting partnerships, grows client portfolios, and helps leading organisations address their leadership and learning challenges through our executive education solutions.

You’ll work at the heart of RSM’s Client Engagement Department, collaborating with colleagues and faculty to design and deliver high-impact transformative programmes – while owning the commercial relationship with your key clients. 

If you’re a strategic professional who knows how to build trusted partnerships and deliver commercial results, this is an opportunity to make your mark at one of Europe’s top business schools.

As Key Account Manager, you will manage and grow a portfolio of key corporate clients. You’ll act as a trusted advisor – understanding their strategic priorities and translating them into tailored learning and development solutions.

Your focus will be on account growth, client retention, and new business development within existing relationships. You’ll work closely with programme managers, colleagues from Corporate & Alumni Relations, and RSM faculty to ensure that what we deliver meets client needs and exceeds expectations.

You are the lead point of contact for existing key clients, anticipating the client’s executive education needs, advising clients and managing communication between key clients and the internal team to ensure the client’s needs are met. You will also bring in new business from existing clients and develop strong and trusting relationships with major key clients.

The Key Account Manager will:

• Develop and execute account strategies for your portfolio of key clients
• Drive revenue growth by identifying and converting new business opportunities within existing accounts
• Lead contract negotiations, pricing discussions, and long-term agreements
• Build trusted relationships with senior stakeholders (HR/L&D directors, business unit leaders, C-level executives)
• Partner with internal teams to design and deliver high-quality learning solutions
• Represent RSM at client meetings, industry events, and networking opportunities
• Track commercial performance and client satisfaction, and translate insights into action
• Contribute to the continuous improvement of our client engagement and sales approach

• Degree in Business, Marketing, or a related field
• Minimum 5 years’ experience in key account management, B2B sales, or business development, ideally in a service or education-related industry
• Proven track record of achieving commercial targets and growing client accounts
• Fluent in Dutch and English (hard requirement)
• Excellent communication, negotiation, and influencing skills
• Strategic thinker with strong business acumen and a consultative mindset
• Self-motivated, results-oriented, and able to manage multiple stakeholders
• Experience in or have strong affinity with leadership/management development and adult learning

We offer an ambitious, international and dynamic environment, in which we compete with the top business schools in Europe. Your ambition and personal drive will be greatly valued, and we invest in personal development. We make sure you feel good about yourself, that you enjoy your work and that you grow in your profession.

You will also get:

• A salary between € 4.500 – € 6.000 gross per month on a full–time basis (ex. holiday allowance), based on your education, knowledge and work experience
• 25 holidays and 12 ADV days
• Annual 8% holiday allowance
• Variable end of year performance bonus
• Flexibility with regards to working from home
• Travel cost reimbursement and working from home allowance
• The opportunity to participate in our collective health insurance
• Access to all facilities on campus
• Participation in our collective pension scheme
• The possibility to travel with NS business card

Rotterdam School of Management, Erasmus University Rotterdam (RSM BV) is one of Europe’s most international and innovative business schools. Its primary focus is to develop business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. RSM BV is privately funded and providesa first-class portfolio of MBA and executive programmes with an international team of 150 staff working from the university campus in Rotterdam.

RSM BV offers an environment where the staff is encouraged to embrace change as a challenge in helping the organisation reaching its goals and those of its students. The working atmosphere at RSM BV is informal and communication lines are short. Being an independent and commercial company within the Erasmus University, the situation of RSM BV is sometimes complex and challenging. At the same time the company itself it small enough to maintain personal contacts and be able to have an overview of what’s going on throughout the organisation. The environment is culturally diverse and very international.

RSM BV is located in a pleasant and relatively small office, based at the Erasmus University campus in Rotterdam. It’s a lively environment, with students, staff and different companies and restaurants. The office is easy to reach by public transport as well as by car.

RSM BV is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities and nationalities. RSM BV values internal mobility; therefore internal candidates are strongly encouraged to apply. For more information, please visit the RSM BV website: www.rsm.nl

If you see yourself as a person who thrives by working in a innovating, stimulating, international and growing environment and you recognize yourself as a qualified candidate for this vacancy, please click on the application button on this page and send your CV and covering letter (in English) to Ms Saskia Piercy, HR Advisor, Rotterdam School of Management BV, Erasmus University.