RSM is committed to providing an environment that is accessible to individuals with disabilities. Have you encountered an accessibility problem? Or do you have a question or comment about accessibility? For example, you found something that doesn't work as expected when using assistive technology or keyboard navigation. Please contact us via our accessibility contact form. The sooner we know, the sooner we can fix it.
Please include:
● The web page where you found the issue
● What you were trying to do
● What happened instead
● Which assistive technology or browser you're using
What can you expect from us?
● You will receive an acknowledgement of receipt within five business days
● We will keep you informed about the progress and the outcome
● Your request will be resolved within three weeks
Are you not satisfied with how your complaint was handled? Or did we not respond in time? Then you can contact us via webservices@rsm.nl.
If you need content in an alternative format (such as a document in Word or HTML instead of PDF, a transcript of a video, or an audio description), please contact us via our accessibility contact form. Please specify what content you need and what format would work best for you.
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. This is the internationally recognised benchmark for web accessibility.
We conducted a comprehensive accessibility audit in February 2025 to identify areas for improvement. We are actively working to resolve identified issues. Our accessibility commitment includes:
● Ensuring all non-text content has text alternatives
● Providing captions and transcripts for video content
● Maintaining sufficient colour contrast throughout the site
● Making all interactive elements operable via keyboard
● Supporting assistive technologies like screen readers
● Regular testing and ongoing improvements
Known issues we're working on
● Some focus indicators need improved visibility (we're fixing this)
● Form error messages are being improved for clarity
● Video transcripts are being added to key pages
● Language codes on multilingual pages are being corrected
For the most current accessibility status, see our full accessibility audit report conducted by Swink, February 2025.
Rotterdam School of Management, Erasmus University (RSM) is located on the Erasmus University campus at Woudestein. If you need information about accessibility facilities and support services on campus, including physical accessibility, accessible transport, accessible facilities, disability services and academic accommodations, visit the Erasmus University accessibility page.
This page provides comprehensive information about accessibility support and facilities available to all students and visitors at Erasmus University, including those studying or working at RSM.
Our website development follows these accessibility guidelines:
● WCAG 2.1 Level AA – Web Content Accessibility Guidelines, published by the W3C
● EN 301 549 – European standard for accessible digital products
● ATAG 2.0 – Authoring Tool Accessibility Guidelines (for our content management)
Website technology:
● Built with: TYPO3 CMS
● Tested with: Chrome, Firefox, Safari, Edge
● HTML5 semantic markup for screen readers
● ARIA attributes for enhanced compatibility with assistive technologies
● Keyboard operability built into all interactive components
PDF accessibility:
Documents on our website are provided in accessible PDF format where possible. If you have difficulty accessing a PDF, please contact us and we can provide the content in an alternative format.
High contrast mode
Click the "Click to set high contrast" button in the header to increase contrast across the website. This helps visitors with low vision or colour blindness.
Skip to content
A "Skip to content" link appears when you press Tab on any page, allowing keyboard users to bypass the navigation menu and go directly to the main content.
Accessible contact form
If you encounter barriers when accessing content or using features on our website, please use our accessibility contact form (https://www.rsm.nl/contact/accessibility-contact-form/) to let us know. We take your feedback seriously and will respond within five business days.
All functionality on rsm.nl can be accessed and operated using a keyboard alone. Here's how:
| Key or shortcut | Action |
|---|---|
| Tab | Move focus to the next interactive element |
| Shift and Tab | Move focus to the previous interactive element |
| Enter or Space | Activate a button or link |
| Arrow keys | Navigate within menus, tabs, sliders and dropdown lists |
| Escape | Close open menus or dialogues |
| Home and End | Jump to the beginning or end of a list (depending on context) |
Main menu
● Press Tab to reach the main navigation menu
● Use Arrow keys to explore menu items
● Press Enter to select a menu item or reveal a submenu
● Press Escape to close the menu
Search
● Press Tab to reach the search field
● Type your search term
● Press Enter to submit your search
Forms
● Press Tab to move between form fields
● Use Arrow keys in dropdown select fields
● Press Space to check or uncheck checkboxes
● Press Enter to submit the form
Programme finder and other interactive tools
● Tab to the tool
● Use Arrow keys or Tab to select options
● Press Enter to apply your choice
Focus indicator
When you tab through the page, you'll see a visual indicator (usually a coloured border) showing which element currently has keyboard focus. This makes it clear where you are on the page.