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The Rotterdam scientific spin-off Valory has developed a new algorithm which allows online retailers to predict the chance of their customers returning a product - before the order is even placed. "Product returns are determined by the deviation between consumer expectations and the product received", says former RSM Professor Felix Janszen.
The Rotterdam scientific spin-off Valory has developed a new algorithm which allows online retailers to predict the chance of their customers returning a product - before the order is even placed. "Product returns are determined by the deviation between consumer expectations and the product received", says former RSM Professor Felix Janszen.