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This article is about apologizing. The common wisdom among psychologists suggests that apologizing for bad behavior, though intended for those offended, actually makes the offender feel better too. "An apology is a first step in the reconciliation process," according to David de Cremer. "But you need to show that you will do something else.
This article is about apologizing. The common wisdom among psychologists suggests that apologizing for bad behavior, though intended for those offended, actually makes the offender feel better too. "An apology is a first step in the reconciliation process," says David de Cremer. "But you need to show that you will do something else.