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Business leaders and managers wanting a creative team should put on a happy face; those wanting accurate analytical work should try to look sad. That’s because emotional expressions affect the thoughts, feelings, and behaviour of employees, and it’s an effect that is often underestimated or overlooked according to research by Victoria Visser.
Business leaders and managers wanting a creative team should put on a happy face; those wanting accurate analytical work should try to look sad. That’s because emotional expressions affect the thoughts, feelings, and behaviour of employees, and it’s an effect that is often underestimated or overlooked according to research by Victoria Visser.