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Organisational Change
  • Date

    26-28 October 2026

  • Duration

    3 days

  • Fee

    €3,750

  • Language

    English

  • Format

    In-person

Explore how communication shapes the success of organisational change. This three-day masterclass helps communication professionals understand the human dynamics of change, build trust and engagement, and apply communication approaches to a current change challenge in their own organisation or client context.
 

This masterclass is designed for communication and corporate affairs professionals who need to advise leaders, engage stakeholders and shape how change is understood, trusted and supported across the organisation.

This programme is offered by Corporate Communication Centre BV.. For more information about the legal structure of Rotterdam School of Management, Erasmus University, visit this page.

The following topics will be addressed in this course

Understanding Change and Human Responses

  • Why organisational change is difficult 
  • Understanding different types of change 
  • Human responses to uncertainty 
  • Trust, emotion and meaning during change 
  • Diagnosing communication challenges in change 
Day 1

Leading Communication Through Change

  • engaging people in change
  • understanding different responses to change
  • the role of leadership and communication in creating the conditions for change
  • stakeholder perspectives and strategic communication during transformation
  • communicating with credibility and influence
  • working constructively with resistance and difficult conversations
Day 2

Practising conversations and creating dialogue

  • putting change conversations into practice
  • choosing communication responses in challenging or unexpected situations
  • dialogue, participation and larger-group engagement
  • involving people in making sense of change
  • applying learning to your own organisational change challenge
Day 3

Learning objectives and experiences

The course is designed to enable you to acquire knowledge and understanding. By the end of the course you will develop:

  • analyse complex organisational change contexts and identify the communication challenges involved 
  • understand how stakeholders experience and respond to change, uncertainty and resistance 
  • apply communication approaches that build trust, encourage dialogue and support engagement 
  • evaluate how leadership, meaning-making and stakeholder dynamics influence the success of change 
  • develop a practical action plan for a current organisational change challenge in your own professional context
  • select and apply communication and conversational approaches for different people, situations and change contexts

 

Learning experience
The masterclass combines conceptual input with experiential and applied learning. You will work with frameworks, facilitated discussion, individual reflection, stakeholder analysis, communication simulations, peer learning and interactive exercises. Throughout the programme, you will apply the learning to your own organisational change challenge.
 

Prepare your own change challenge

Before the masterclass, participants prepare a short case describing a current or forthcoming change initiative from their own organisation or client context. This challenge is used throughout the programme for exercises, peer discussion and practical application.

For Whom

See where other participants come from

This masterclass is designed for experienced professionals who are involved in organisational change and want to strengthen the role of communication in shaping understanding, trust, engagement and implementation.

It is especially relevant for:

  • corporate communication, internal communication and change communication professionals 
  • communication managers and advisers supporting transformation, restructuring, cultural change or strategy implementation 
  • HR, organisational development and transformation professionals working closely with communication teams 
  • consultants who advise organisations on change, engagement or communication 
  • leaders and managers who want to communicate change with greater credibility, clarity and impact 

The classroom comprises of a diverse group of accomplished, driven and open-minded professionals from Europe and beyond, working in various management positions in the public and private sector, NGOs and consultancies.

Testimonials

Read what previous participants say about this programme

This course provided me with a deeper understanding of change within organisations, especially when it comes to addressing the often-overlooked 'undercurrent' in organisational dynamics. I gained not just deeper insights in how to guide my organisation during change, but also into my own role and how I can make a meaningful impact.

Irma Luijken – Senior Business Partner Communication - ING Netherlands

Professor is such an authentic human being. That made me constantly triggered and interested. There was not one moment in the course that I felt bored or not interested. The combination of presentation (sos) literature, exercise in small group, working alone in silence, playing games with the whole group. It was just perfect.

Participant - OC class 2023

Faculty

Professor Barbara Banda

Professor Barbara Banda is an organisational change and leadership specialist with extensive experience working with senior executives and leadership teams on complex, large-scale change. She has advised multinational organisations, government departments and non-profit organisations on strategic, cultural and organisational change. Her work combines executive education, consulting and research into how management learning connects with workplace practice.

Practical information

Dates and time

26-28 October 2026
9.00-17.00 hr

Dates

Fees

€3,750 including tuition, course material, lunches and refreshments. This fee does not include hotel accommodation.  

Fees

Location

The programme takes place in the Bayle building on the Woudestein Campus of Erasmus University Rotterdam. 

Bayle building on the Woudestein Campus

General terms and conditions

Our general terms and conditions apply when you register for an open programme. Please review them to learn more about our policies for cancellation, deferral and substitution.

Replacements

The participant can be substituted by someone from the same organisation on the same course without extra costs.

Considering an executive MSc?

This masterclass can be followed on its own or as part of the Part-time Executive MSc in Corporate Communication at Rotterdam School of Management, Erasmus University (RSM), designed for experienced communication professionals who want to grow while continuing to work.