Profile
David Kusterer is Assistant Professor at the Department of Marketing Management at the Rotterdam School of Management (RSM), Erasmus University. David currently studies reputation systems to understand and improve the functioning of digital platform markets. His research improves our understanding of how consumers rate and how interpret other’s ratings, and what platforms can do to optimize the informativeness of feedback profiles. He is also interested in the factors that shape subjective performance evaluations in the field of personnel economics.
David holds a doctorate in Economics from the University of Cologne and a Diploma (equivalent to M.Sc.) in Economics from the University of Cologne.
David is a member of the "Digitalisation, new ways of working and the new employee" theme in the interdisciplinary Erasmus Sectorplan SSH-Breed.
Publications
Article (8)
Academic (8)
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Kusterer, D. J., & Sliwka, D. (2025). Social Preferences and the Informativeness of Subjective Performance Evaluations. Management Science, 71(5), 4028-4048. https://doi.org/10.1287/mnsc.2022.02267
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Bolton, G. E., Ferecatu, A., & Kusterer, D. J. (2024). Rate This Transaction: Coordinating Mappings in Market Feedback Systems. Management Science, 70(1), 567-588. https://doi.org/10.1287/mnsc.2023.4694
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Kusterer, D. J., & Schmitz, P. W. (2020). Public goods, property rights, and investment incentives: An experimental investigation. Journal of Economic Behavior and Organization, 177, 514-532. https://doi.org/10.1016/j.jebo.2020.06.009
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Bolton, G. E., Kusterer, D. J., & Mans, J. (2019). Inflated reputations: Uncertainty, leniency, and moral wiggle room in trader feedback systems. Management Science, 65(11), 5371-5391. https://doi.org/10.1287/mnsc.2018.3191
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Kusterer, D. J., & Schmitz, P. W. (2017). The management of innovation: Experimental evidence. Games and Economic Behavior, 104, 706-725. https://doi.org/10.1016/j.geb.2017.06.011
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Hoppe, E. I., Kusterer, D. J., & Schmitz, P. W. (2013). Public-private partnerships versus traditional procurement: An experimental investigation. Journal of Economic Behavior and Organization, 89, 145-166. https://doi.org/10.1016/j.jebo.2011.05.001
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Hoppe, E. I., & Kusterer, D. J. (2011). Conflicting tasks and moral hazard: Theory and experimental evidence. European Economic Review, 55(8), 1094-1108. https://doi.org/10.1016/j.euroecorev.2011.04.005
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Hoppe, E. I., & Kusterer, D. J. (2011). Behavioral biases and cognitive reflection. Economics Letters, 110(2), 97-100. https://doi.org/10.1016/j.econlet.2010.11.015
Activities
Additional activities (3)
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Reducing the Prevalence of Fake Reviews in Digital Markets through Market DesignDavid Kusterer (Speaker)12 May 2025
Activity: Talk or presentation > Oral presentation (Academic)
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Fake Reviews in Digital Markets: Fraudulent Behavior and Market (In-)EfficiencyDavid Kusterer (Speaker)13 May 2024
Activity: Talk or presentation > Oral presentation (Academic)
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Fake Reviews in Digital Markets: Fraudulent Behavior and Market InefficiencyDavid Kusterer (Speaker)19 Mar 2024
Activity: Talk or presentation > Oral presentation (Academic)
Courses
Customer Centricity
- Study year: 2024/2025, 2023/2024
- Code: BMME144
- Level: Master, Master, Master, Master
Platform Economics and Marketing
- Study year: 2024/2025, 2023/2024
- Code: BMME193
- Level: Master, Master, Master, Master
