Our student adviser team provides a designated point of contact, where you can access friendly and professional help, advice and guidance during your studies at RSM. We are familiar with all aspects of the course programmes. We understand that it is not always easy to come and see us. It is therefore good to realize that you are not only welcome to contact us when there is a problem regarding your studies, but also for help with a realistic study plan, choice between an exchange / internship or advice on choosing a (second) master programme.

  • If you have questions regarding studying in general: study planning, study methods, time-management, taking exams etc.
  • If personal circumstances may affect your study progress (illness, family matters etc.)
  • If you need help with issues involving the examination board:, lodging an appeal, extra examination requests, master admission etc.
  • If you need help in case of specific situations: studying whilst having a professional sports career, studying with a disability, study delays in general, special arrangements for taking exams etc.
  • If you need help making a choice: change of study programme, internship/ exchange, second study, future career steps etc.
  • If you need assistance with university issues (Studielink, tuition fee, etc.) or national regulations (DUO, IND,etc.).
  • If you are a prospective student and if you want more information about our programmes.

Via accessible office hours , open consultation hours, telephone consultation hours and appointment only slots (scheduled via our online appointment system, see contact).

All conversations between student and student adviser are strictly confidential and information provided by a student is confidential and will not be divulged to any third party without the student’s permission. For more information see also the LVSA. The LVSA is the national association of student advisers.

The student advisers are independent in their advising. They always take into account the special circumstances and needs of individual students. Do not postpone coming to see us when you have a question(s): for every appointment we take sufficient time and experience has shown that answers and solutions are often closer at hand than you might expect. And in case we cannot help you ourselves, we can get you into contact with someone who can.

Looking for a student adviser?

Access friendly and professional help, advice and guidance during your studies at RSM

Study skills

Studying at university requires specific academic study skills. The study load is substantial, the speed is high and what is expected of you may not be completely clear. Student Advisers offer guidance to help you get the most out of your studies by developing your academic study skills. At EUR level a variety of workshops and trainingcourses are offered in order to support you in your studies. Check out the offer here.

Individual Guidance

Often it is not evident why you are not passing your courses. You do the work, spend enough time on self-studying but to no avail.

You can make an individual appointment  to discuss your study approach. Guidance will consist of analyzing your study methods and together with you we will create a workable plan in order to improve your study skills and study progress.

For more useful information on study skills, taking exams, time-management etc, please enrol in the course 'Effective studying' on Canvas.

Personal circumstances

Personal circumstances can seriously affect your study progress. With the student advisers you can (confidentially) discuss all kinds of situations that hamper your study progress: we will advise you and, if necessary, take action within the RSM to minimize study delay.

The following matters are considered as personal circumstance:

  • (Acute or prolonged) ilness of the student concerned;
  • Physical, sensory or other disability of the student concerned;
  • Pregnancy of the student concerned;
  • Special family circumstances;
  • Membership of the University Board, the Faculty (School) Board or the Programme Committee;
  • Other circumstances as referred to in article 2.1 of the implementation Decree of the Higher Education and Research Act (WHW).

We can advise the Examination Board

  • to extend validity of project and grades
  • to grant examination on a laptop or in a quiet location
  • to grant an exemption from certain standards, such as the Binding Study Advice in the first bachelor year or the Master Admission standard (only when your GPA is close to 7.0).

  • the personal circumstances are reported to the student advisers as soon as possible (within four weeks of the commencement of the circumstances);
  • the circumstances are supported by evidence (statement from GP, specialist or psychologist or other documentary evidence);
  • the personal circumstances clearly hinder the study performance of the student concerned (causal relationship).

If necessary, we can refer you to the student counsellors of Erasmus University for issues such as study funding or choice of studies, or to the university psychologists for personal guidance and therapeutic group sessions on different themes.

Studying with a functional impairment

How to get help

Studying with a disability might take more energy and time than studying without one. Rotterdam School of Management, Erasmus University (RSM) takes into account impairments, medical conditions, mental health difficulties or specific learning difficulties that could have an effect on your ability to study, take exams, or affect other aspects of your university life. These can include:

  • Visual, hearing or sensory impairment
  • Specific learning difficulties (e.g. dyslexia, dyspraxia)
  • Autism spectrum disorder (e.g. Asperger Syndrome)
  • Concentration disorders (e.g. ADD, ADHD)
  • Medical conditions (e.g. epilepsy, asthma, diabetes)
  • Mental health difficulties (e.g. depression, phobia)
  • Any other diagnosed condition which has a significant effect on your ability to study 

RSM wants to support students with a disability to complete their studies; we offer assistance in the form of study guidance, specialised software or special examination facilities such as:

  • taking your exams in a separate room with 30 minutes extra time
  • offering exam papers in A3 format
  • using a laptop to write your exam answers (except for multiple choice exams)

These facilities are provided by special request. Read on to find out about how and when to make your request, and what information is needed.

Students with a funtional impairment can submit a request via Osiris Zaak (Osiris Cases) in order to apply for exam provisions. Your request can be sumbitted throughout the academic year*. However, keep in mind the processing of your request can take up to 4 weeks. Your dyslexia statement or other offical documents can be attached to your request. Please check beforehand whether your statement meets the requirements of the EUR protocol.

*this applies to current RSM students. Prospective students can also submit their request via Osiris Zaak (Cases). However, provisions will only be granted after you have been admitted to the program.

Erasmus University: studying with a functional impairment (Team SMF)

On the central website of EUR you will find additional information regarding studying with a functional impairment. Team SMF can be contacted via smf@eur.nl.

Ongoing guidance and contact RSM student advisers

Students with a functional impairment are always welcome to consult the RSM student advisers for a personal appointment to discuss whether they are adequately supported with the offered facilities in their studies. E-mail msc.studyadvice@rsm.nl. Please visit our contact page for additional options.

Students & top sport

Erasmus Top Sport offers support to students who combine their studies at Erasmus University with a professional sports career. If you practice sports at national or international competition level, you are eligible for registration as a top sport student. Currently, approximately 30 of these talents, ranging from swimmers to football players, are studying at RSM.

As student advisers we try our best to facilitate the combination sports – studies. We encourage you to come and see us to discuss the course planning for the upcoming trimester or the entire academic year. If you are unable to hand in an assignment in time or attend a mandatory lecture due to top sport obligations, we may, possibly after consideration with the course coordinator and/or the Examination Board, suggest for alternative arrangements to be made. We are very pleased to see that most top sport students perform well in both sports and studies.

Confidential counsellor

RSM aims to create a safe and respectful study climate for all its students. Nevertheless, you may encounter a situation of unwanted behaviour such as:

  • Harassment (sexual or otherwise)
  • Agressive behaviour and/or violence
  • Bullying
  • Discrimination
    The confidential counsellor offers support and assistance in finding solutions and if necessary will refer you onwards. All conversations with the counsellor are confidential.

Additional information is provided via the central website of Erasmus University:


How can you reach us?

If you have any short questions, please send us an email to: msc.studyadvice@rsm.nl.

Always use your EUR e-mail account and mention your student number.

Why? In that way we can follow up your questions accordingly. 

When? According to the schedule below:

  • Monday: No tel. consultation
  • Tuesday: Maaike, 09:30-10:30 AM (CET) 
  • Wednesday: Irèn, 09:30-11:30 AM (CET) 
  • Thursday: No tel. consultation
  • Friday: Menno, 09:30-10:30 AM (CET) 

Who & which number?
Our direct telephone numbers are mentioned at our profile pictures. 

Please note: if you can't reach us we are most likely on the phone with another student at that moment. We can't follow up on voicemails so we kindly ask you to call us again at bit later.

This type of consult can be booked 48 hours prior to the online consult.

No timeslots visible? The consult options are fully booked, please try again later for another day.

How does it go? At the time of your consultation the student adviser will videocall you via Microsoft Teams (please make sure to be logged in on your student account). If you're not available via Teams, the student adviser will call you on your mobile phone (you will be called with an anonymous phone number).

This type of consult is meant if you need more time to discuss your situation.

Upon your reservation you will receive a confirmation e-mail with the details of the appointment.

Please note: If you prefer using Zoom, please inform the student adviser on forehand by sending an email.

A quick-fix consult to see where your ‘easy wins’ may lay. What can you change today to make this week better than past week?

Do you have many good intentions, but do you regularly find yourself not having a good schedule, or do you find it difficult to stick to a schedule? If you don't change anything, nothing changes.

Take action and discuss how you can do things differently, so you can improve already this week!

Take a look at your study life as a whole. What goes well, and what might be improved, to enhance your wellbeing as a student?

How are you, the student behind your studies? There are many factors that can influence your studies, such as: stress, digital (co-)working, daily habits, day and night rhythm, loneliness, planning and procrastination, mindfulness, goals and values.

Do you want to reflect and look ahead which factors you can change?

We are happy to brainstorm with you about – small or larger – steps you can take to positively influence your studies.

Discuss what extra support you might need because of a (physical a/o mental) functional impairment.

Do you have a specific need for support during your studies because of for example AD(H)D, dyslexia, a (temporary) physical impairment, chronic illness, or mental complaints? If you would like to explore possible options with us, we recommend you to make a reservation for an ‘appointment studying with support needs' of 30 minutes after which you can select a date and time available. We like to think along with you which support is fitting for you. Information about studying with support needs (functional impairment) and applying for exam provisions, can be found here.

Student advisers

Menno van der Hoorn

Menno van der Hoorn

Student adviser

Eva Smeding

Eva Smeding

Student adviser

Temporarily absent