Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

All categories

I have completed my premaster programme. Do I get a certificate?

If you have completed your premaster programme, you can ask for a certificate at the Department for Exam Administration (Sanders Building, room L3-033). 

Last update:
Friday, 14 July 2017

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I have registered for the examination but my grade was not recorded in Osiris.

There may be several reasons for your grade not being recorded in Osiris:

  1. The grade is not passed on to the Department for Exam Administration by the examiner and therefore not registered in Osiris.
  2. The grade is passed on to the Department for Exam Administration but a legitimate student registration for the examination was missing, so the student is not entitled to a grade. Upon registration for an exam, you will always receive a confirmation e-mail. Save this proof of registration until your grade has been recorded in Osiris.
  3. There is a suspicion of fraud being investigated by the Examination Board; pending the investigation the grade will not be registered and the student is not entitled to the grade. 

Note: If your grade is not registered in Osiris, please first contact the Department for Exam Administration, Sanders Building, room L3-033​. Only submit your request in case neither the Exam Administration nor the examiner can be of any assistance.  

Last update:
Friday, 14 July 2017

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What can I do in case of pending expiration of my bachelor or master grades?

If time remains to complete the programme then that should become priority number one. In case expiration of a course result is imminent and unavoidable or has occurred, you may lodge a request with the Examination Board for an extension of the period of validity (with a maximum of one year). The Board will take a more favorable view in cases of such requests where (i) the period of validity has been exceeded mildly and there is a real and demonstrable prospect of near completion of the programme, (ii) there has been recent progress in the programme and (iii) there are personal circumstances beyond one’s control that have impeded study progress.

Therefore a request always has to be accompanied by:

(a) a recent OSIRIS-print out; 

(b) a motivation or explanation of the circumstances having led to the request, also mention for which grades you would like an extended validity;

(c) a study plan, endorsed by a study adviser, that explains when courses are to be passed that are still needed for the programme’s completion.

The motivated request can be submitted via the Online Request Form.

Last update:
Tuesday, 23 May 2017

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What is the address of the Examination Board?

Rotterdam School of Management, Erasmus University 

Examination Board RSM, Mandeville building, T5-41

P.O. Box 1738 

3000 DR Rotterdam

See Contact Information for more details.

Last update:
Tuesday, 6 March 2018

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Where can I find the Examination Regulations?

You can find the Examination Regulations (Teaching and Examination Regulations (TER) and Rules and Guidelines (R&R)) here.

Last update:
Tuesday, 23 May 2017

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Where can I find the rules on the term of validity?

You can find the rules on the term of validity in article 4.2 of the 'Teaching and Examination Regulations (TER) of the Bachelor of Science in International Business Administration' and article 5.2 of the 'Teaching and Examination Regulations (TER) of the Master of Science degree programmes'. 

The Examination Regulations ('Teaching and Examination Regulations' and 'Rules and Guidelines') can be found here.

Last update:
Tuesday, 23 May 2017

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Can I make an appointment with the (members of the) Examination Board?

The Examination Board does not usually meet with students in person. However, it may be possible that students are invited by the Examination Board to provide additional information regarding a certain complaint or request. For (short) questions, please send an e-mail to the Examination Board (eb@rsm.nl). Formal requests can be submitted via the Online Request Form

Last update:
Tuesday, 23 May 2017

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Will I receive a confirmation of receipt when the Examination Board has received my request?

Yes, you will receive a confirmation of receipt by e-mail.

Last update:
Sunday, 16 July 2017

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Can I submit my request by e-mail?

Formal requests have to be submitted via the Online Request Form.

Requests should be motivated and accompanied by all relevant documentation (such as a recent version of your Osiris study progress overview ("dossieroverzicht"). In the event that you are asked to hand in a (certified copy of a) certificate, transcript or diploma, you still have to send/show this document in its original form to the Examination Board for verification. These kind of documents will not be accepted in a digital form. See Contact Information for more details.

Last update:
Tuesday, 23 May 2017

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I have submitted my request to the Examination Board. How long does it take before I get a reply?

You may expect a decision of the Examination Board within 4 weeks. For more complicated requests, where multiple people are involved in the decision making process, or in the busy month of August, it might take longer than four weeks to come to a decision. We ask for your understanding. It is important to submit your request in time.

Last update:
Friday, 14 July 2017

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I want to apply for an exemption.

At the request of the student, the Examination Board may, under certain conditions, grant an exemption from a bachelor's degree course based on previous education. Exemptions have to be requested as soon as possible after the start of your studies at RSM, but before 15 October of your first year. Within the master and premaster programmes no exemptions will be granted. See the section Requests for more information.

Last update:
Friday, 14 July 2017

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Is it possible to take exams abroad instead of at RSM?

It is not possible to take exams that are scheduled to take place at RSM, Erasmus University at a different location.

Last update:
Friday, 14 July 2017

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I am dyslexic. Can I apply for extra time?

In case you have a temporary or structural functional limitation (e.g. broken limb, dyslexia, chronic illness), you may be allowed to make use of extra facilities within reasonable limits for the duration of this functional impairment. See Requests for more information.

Last update:
Friday, 14 July 2017

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I am ill and will not be able to take the exam. What do I do?

In case you are ill or are prevented from taking the exam as a result of personal circumstances, you are advised to consult the student adviser.

Note: also if you are prevented from studying properly as a result of personal circumstances, you can contact the student adviser. You can schedule an appointment with the IBA-student advisers, Ms Thea den Hartog and Ms Irèn Galama, via the student adviser's website or send an e-mail to studentadviser@rsm.nl. 

Last update:
Sunday, 16 July 2017

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Can I do a minor at another faculty/university?

It is possible to follow a minor from another faculty or university and let it count towards the 20 ECTS bachelor profiling space in trimester 7. If you wish to do a minor offered at another faculty/university, you need the approval of the Examination Board. Please include course description, number of ects, in which bachelor year the minor is offered, how long the minor lasts, and in which language the minor is offered. You should take into account that every university has its own minor system and its own requirements. It is your own responsibility to look into this. Any questions, you may have regarding this topic, please contact the Programme Manager bachelor 2 & 3 or the student advisers. 

For further information about minors at the EUR, we also refer you to www.eur.nl/english/minor

Last update:
Friday, 14 July 2017

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Can I have an extra exam?

In certain cases the Examination Board can grant an extra opportunity on student's request. See Requests for more information.

Last update:
Friday, 14 July 2017

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Does the Examination Board process the grades in Osiris?

No, the grades are processed by the Department for Exam Administration, Sanders Buildingroom L3-033 (tel. 010-4081019).

Last update:
Sunday, 16 July 2017

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How can I have my grade rectified?

An incorrect grade can only be rectified by the examiner of the course concerned. The examiner will pass on the grade to the Department for Exam Administration (Sanders gebouw, room L3-033). 

Last update:
Friday, 14 July 2017

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How long are my bachelor grades valid?

Unless otherwise mentioned, the term of validity for passed bachelor courses and granted exemptions is in principle unlimited. However, as long as the final exam has not been passed yet, the Examination Board may declare the term of validity of a course, passed more than six years ago, expired if the knowledge, insights or skills taught during the course have become obsolete. In that case, the Examination Board can impose an additional or alternative course or examination, before the final exam may be passed.

If the examination of a course is composed of more than one test, the term of validity of each test is limited to the academic year in which the tests are taken, unless the examiner determines otherwise in the course manual. 

Last update:
Sunday, 16 July 2017

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How long are my master grades valid?

Unless otherwise mentioned, the term of validity for passed master courses and granted exemptions is in principle unlimited. However, as long as the final exam has not been passed yet, the Examination Board may declare the term of validity of a course, passed more than six years ago, expired if the knowledge, insights or skills taught during the course have become obsolete. In that case, the Examination Board can impose an additional or alternative course or examination, before the final exam may be passed.

If the examination of a course is composed of more than one test, the term of validity of each test is limited to the academic year in which the tests are taken, unless the examiner determines otherwise in the course manual. 

Last update:
Sunday, 16 July 2017

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I am a premaster student. Can I apply for an exemption?

In the premaster programme NO exemptions will be granted. Premaster students must take all courses of the premaster programme.

Last update:
Sunday, 16 July 2017

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I do not agree with the decision of the Examination Board.

If you disagree with the decision of the Examination Board, you can lodge an appeal with the Examination Appeals Board (CBE) of Erasmus University Rotterdam. For further information please see the section on Legal Protection.

Last update:
Sunday, 16 July 2017

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I have moved house. Where do I report my change of address?

You can report your change of address via Studielink.

Last update:
Sunday, 16 July 2017

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I have received my grade by sms or Blackboard. Is this my final grade?

The grade that you receive by sms or Blackboard is a preliminary grade and may not be your final grade. Always check Osiris for your final grade! 

Last update:
Sunday, 16 July 2017

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It is possible to compensate an insufficient grade from my Bachelor programme?

A student may pass the final exam with a 4.5 or higher for one examination part of the course year B1, provided that all components of course year B1 were passed, with the exception of the component with the 4.5 or higher, and this insufficient grade is compensated for by at least one rounded 7 or higher for another component of B1.

In addition, a student may also pass the final exam with a 4.5 or higher for one examination part of the course year B2 or B3, except for the trimester  7 courses and the Research Training/Bachelor Thesis, provided that the calculated grade point average is at least 7.0.

Procedure: The B1 compensation rule will automatically be processed in Osiris. The B2/3 compensation rule will only be applied by the Examination Board upon student’s request: submit your request via the Online Request Form. Your GPA will be calculated by the Department for Exam Administration, whereafter the Examination Board will send you the final decision. Please note, compensation requests for B2/3 will only be processed when all grades of B2/3 (including retakes) have been registered in Osiris.

Last update:
Tuesday, 23 January 2018

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