How do you negotiate for the best results? Our three-day programme Effective Negotiating Skills provides you with the essential negotiation knowledge and skills you need to negotiate effectively in business.
This course is offered by Rotterdam School of Management b.v.. For more information about the legal structure of Rotterdam School of Management, Erasmus University, visit this page.
Even when a deal is not optimal for all parties, a negotiator often still focuses on haggling over the price. But under financial constraints, even the most effective negotiator strives to achieve integral deals to meet everyone’s business needs, and deliver real value rather than just a good price. This approach builds effective business relationships and respect, and the key words are ‘needs’, ‘value’, and ‘relationship’, or in short NVR.
Business change and training specialist Paul Hazell will lead you through this intensive and practical workshop, developed by RSM Executive Education, to boost your negotiation skills. You will explore how you can find alignment when negotiating integral deals, identify how to improve your styles and negotiation techniques, and practise in simulated negotiating scenarios to build your confidence in the NVR approach.
"I chose RSM as it is a well-known international management institution with a great reputation on Negotiation, and indeed the experience with Effective Negotiating Skills has been very handy and absolutely engaging. It has been a full 3-days immersion to help exploring and improving interesting points of view, approaches and actions. I appreciated the clear study material, alongside the excellent expertise, preparation and dissemination work of the instructor, who was very inspirational --transmitting positive energy in an educational and enjoyable way. I also valued the opportunity to meet people from different technical areas and organizations. I learned the crafts of the Art of Negotiation by seeking for the real "interests" and "values" among the involved stakeholders, and how to prepare for Win-Win successes. This will optimize the achievement of our objectives in terms of time, cost and peace of mind."
“This programme has helped me to be a more critical listener and to create more balanced deals for both the customer and my company. RSM provides a very balanced mix of theory with practical and realistic cases, helping me to get better acquainted with using different negotiation styles, and become more conscious of factors which can influence the negotiation process.
The combination of RSM’s high standards in terms of the programme material, the teacher's professionalism and the fellow students made it a great and inspirational three-day learning experience.”
“Being a first-time founder of a tech start-up after a long career in engineering created new challenges and opportunities to learn new skills. I researched the executive education market and chose RSM as the best school for my needs. Paul Hazell is an excellent teacher, and ‘Effective Negotiating Skills’ is based on practical exercises with plenty of opportunities to learn and have fun. This course instantly changed the way I negotiate with our clients and business partners. I plan to take my next course at RSM very soon.”
“Although I spent a lot of time negotiating, I realised that implementing the strong negotiation framework with key principles, combined with a small change in behaviour, can have a big impact. The case studies and personal feedback during RSM’s Effective Negotiating Skills programme gave me clear insights in my negotiations skills. I also enjoyed the multicultural atmosphere.”
I have been using negotiation techniques in my daily work already, but these three successful, intensive but fruitful days have helped me to identify what I have done correctly and what I can improve.
I’ve done executive education programmes from RSM before with good experiences, and I enjoyed the teacher’s expertise and classmates’ involvement this time too.
During the Effective Negotiating Skills Programme you will learn from Paul Hazell MEd MCIPD ACIB. Occasionally we may substitute other faculty members according to the content of the programme and their availability.
Paul Hazell is a business change and training specialist with more than 30 years of experience as trainer, facilitator and consultant. He specialises in negotiation skills and executive coaching, and trains managers to enable others to become confident in changing work environments. Paul has worked in international banking, trade and corporate finance. He has taught at Management Centre Europe, the Executive Leadership Foundation in Brussels, The American University in Cairo and Manchester Business School. He has a master of education in training and development from the UK, is an associate of The Chartered Institute of Banking, and a member of The Chartered Institute of Personnel and Development.
30 September - 2 October
2 - 4 December 2025
€ 3,950 (excl. 21% VAT) including course materials, lunches, and snacks. This fee does not include hotel accommodation.
15% discount for alumni from Erasmus University Rotterdam and RSM.
All of our short courses can also be delivered as personalised in-company training to groups of employees from the same organisation. This enables us to develop a comprehensive programme that focuses on your organisation’s own unique situation and issues.
Rotterdam School of Management, Erasmus University (RSM) offers a dynamic learning environment for professionals looking to learn new skills and gain more knowledge in business and management education.
Here’s why you should choose RSM:
This programme takes place in Bayle building on the Woudestein Campus of Erasmus University Rotterdam, just 15 minutes by public transport from Rotterdam city centre. Our modern and lively campus has innovative study facilities, sustainable design, and calming green spaces.
Most programmes start at 09:00. Finishing times are different for each programme. There’s also an approximate schedule in each programme’s brochure and on its webpages. When you register for a programme you will be given access to Canvas, our online learning system, and the full schedule is in Canvas. Your programme manager will hand out a detailed schedule on the first day of your programme.
Class sizes are usually between 12 to 24 people, but it does depend on the programme. We aim for a balance between allowing capacity to guarantee individual attention, and achieving a good group dynamic and networking opportunities.
Yes. Alumni from RSM and Erasmus University Rotterdam receive a 15% discount.
RSM alumni are students who have completed either a bachelor of science, master of science, PhD or one executive education programme of more than 40 credit hours. Additionally, companies which sponsor several participants may also be offered a special price.
Participants of open programmes of less than 40 credit hours will not receive a discount.
Programme fees include tuition, programme materials, access to the RSM study facilities and dynamic learning environment. This also includes lunch and refreshments throughout the programme.
Hotel accommodation is not included, so please make individual arrangements for your stay in Rotterdam. See more information in the Transportation, directions and accommodation section below.
If you require hotel accommodation during your stay in Rotterdam, we recommend a few hotels:
Please contact the hotels directly to make and secure your own reservations.
Note: We recommend that you select the flexible booking option when reserving a room.
Our general terms and conditions apply when you register for an open programme. Please review them to learn more about our policies for cancellation, deferral and substitution.
If you have more general questions, we recommend you explore our more in-depth FAQs page. If you are looking for personal advice, then please contact one of our advisors using the contact form below.
Programma advisor
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