Profile
Jana Retkowsky is Assistant Professor at the Department of Technology and Operations Management (Innovation Management section) at the Rotterdam School of Management (RSM), Erasmus University. Her research lies at the intersection of AI and work. She examines how AI transforms work and organizations, shedding light on how both are evolving.
Her projects explore topics such as Generative AI (GenAI) in knowledge and creative work, human–AI collaboration, algorithmic management, and the adoption of AI in organizations. She also examines the lived experiences of workers in the gig economy, such as Uber riders. Jana’s research has been published in international journals, including the Journal of Vocational Behavior and Business Horizons. She regularly presents her ongoing research at international conferences, such as the Academy of Management Conference.
She is a qualitative researcher who loves being at organizations to learn directly from workers and managers in the field. Passionate about qualitative approaches and engaged scholarship, on her PhD project she also founded a lab where leaders in the field could exchange ideas and work on a desireable future. Before joining RSM, she worked as an AI advisor for half a year, translating her research insights into practice, and she previously did a postdoc at KIN, Center for Digital Innovation at the Vrije Universiteit (VU) Amsterdam.
Publications
Article (4)
Academic (4)
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Retkowsky, J., Hafermalz , E., & Huysman, M. (2024). Managing a ChatGPT-empowered workforce: Understanding its affordances and side effects. Business Horizons, 67(5), 511-523. https://doi.org/10.1016/j.bushor.2024.04.009
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Retkowsky, J., Akkermans, J., Nijs, S., Jansen , P., & Khapova, S. N. (2024). Stimuleren van duurzame loopbanen voor flexwerkers: Paradoxen en routes naar een wenselijke toekomst vanuit het perspectief van belanghebbenden. Gedrag en Organisatie, 37(2), 191-221. https://doi.org/10.5117/GO2024.2.004.RETK
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Retkowsky, J., Nijs, S., Akkermans, J., Khapova, S. N., & Jansen , P. (2023). Seeking stability in unstable employment: An exploratory study of temporary agency workers' career self-management. Journal of Vocational Behavior, 143, Article 103877. https://doi.org/10.1016/j.jvb.2023.103877
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Retkowsky, J., Nijs, S., Akkermans, J., Jansen , P., & Khapova, S. N. (2022). Toward a sustainable career perspective on contingent work: a critical review and a research agenda. Career Development International, 28(1), 1-18. https://doi.org/10.1108/CDI-06-2022-0181
Activities
Additional activities (6)
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Digital Society ConferenceJana Retkowsky (Organiser)20 Nov 2025
Activity: Attendance > Organising and contributing to an event (Popular)
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Inside the AI adoption: What makes the difference?Jana Retkowsky (Speaker)19 Nov 2024
Activity: Talk or presentation > Oral presentation (Popular)
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Reshaping Work Conference 2024Jana Retkowsky (Organiser)23 Oct 2024 - 24 Oct 2024
Activity: Attendance > Organising and contributing to an event (Popular)
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Duurzame loopbanen voor flexwerkersJana Retkowsky (Speaker)12 Jun 2024
Activity: Talk or presentation > Oral presentation (Popular)
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DLF Lab: Duurzame Loopbanen voor FlexwerkersJana Retkowsky (Organiser)06 Sep 2022
Activity: Attendance > Organising and contributing to an event (Professional)
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82nd Annual Meeting of the Academy of Management, AOM 2022Jana Retkowsky (Organiser)01 Aug 2022
Activity: Attendance > Organising and contributing to an event (Academic)
Courses
Innovation Clinic
- Study year: 2025/2026
- Code: BMHONMI