Zoom can be used for groups until 300 people. Within Zoom you can host a videocall with participants, share your screen and offer break-out sessions. It makes it possible for your students to interact with you and with each other in break-out sessions. You can use Zoom together with students, but also with externals, hence participants without an ERNA.  For both options, Canvas conferences and Zoom, your teaching assistants can support you by acting as moderator. RSM has purchased licences. This is controlled by the IMC department. If you need to be a host in order to arrange online meetings or teachings, please email appman@rsm.nl.

The University offers Educational ZOOM licenses for faculty members, these licenses are limited to 300 participants per meeting. For meetings where more participants are expected it is possible to temporarily increase this limit. This is a monthly subscription ,and will be charged to your department.

The options are:

  • 500 participant meeting limit at €46.50 per month
  • 1000 participant meeting limit at €83.70 per month

If you would like to make use of this option please let your budget holder contact us by email and include the following information in your request:

  • The email address of the current ZOOM account to be upgraded.
  • The new participant limit (500 or 1000)
  • Start and end date for the upgrade. (please note that the upgrade is on a monthly basis, and costs charged will be based on this.)
  • Department, budgetnumber and budgetholder

Please contact us at appman@rsm.nl to request the upgrade, or if you have any questions.


The Zoom client software is advised for teachers, it offers more functionality than using a web browser only.

  • For @wEURk devices, Zoom is available in the software catalogue. Zoom can also be used through the web browser, although we advise the Zoom client.
  • For non @Weurk devices: install from here: https://zoom.us/download#client_4meeting
  • For mobile applications, please check the corresponding app stores. Mobile applications are not advised for teaching purposes.

Usage in classes:

  • Teachers request appman@rsm.nl for a personal account, to be used for all their classroom sessions and meetings.
  • Teachers use this account in the Zoom client when creating a meeting.
  • You may choose what functionality is allowed for or denied to participants.
  • You share the Zoom link in the Canvas syllabus page of your course, or via a course announcement.

For meetings, Zoom allows you to download an Outlook calendar link after scheduling a meeting which you can share with participants. Please change the subject of the Zoom meeting accordingly.

Students need to enter Zoom session number in client to join. They have to turn off their microphones if not actively contributing to the session.

A generic PDF guide on how to set up and use Zoom can be found here. 

The general FAQ from Zoom can be found on the Zoom website.

Good to know:

  • Students can join sessions on Zoom anonymously and choose their own display name. By joining the session, students agree with the Zoom’s privacy statement.
  • Students can choose to participate in the session with their camera on or off.
  • If you wish to record the session with student interaction/chat and post it on Canvas, be sure to inform your students at the beginning of the session and include it in your course manual. An explicit consent from students is not required. Students can also ask you questions privately in Zoom.
  • If you have recorded the session locally on your computer, be sure to store it in the Panopto EUR or on the Canvas course page.


  • Because using a separate microphone and speakers sometimes causes echo or a feedback loop in the audio stream, it is recommended to use a headset when participating in an online class.
  • Determine the classroom rules / etiquette regarding communication and inform participants in advance. For example:
    - Use a headset (or at least headphones)
    - All microphones are off unless asked otherwise
    - Questions can be asked in chat
    - Every 15 minutes we’ll answer the questions in chat
  • If you are new to online classes or when you expect to extensively use the chat, it can be difficult to keep track of all things happening on screen at the same time. It helps to have a colleague in the session who can help remediate technical issues, collect questions from the chat, etcetera.
  • Talking to a screen or camera can be a strange experience. Put a picture or smiley next to the camera to remind you to look at the ‘audience’ occasionally.
  • Allow yourself to be human; speak as if you are engaged in face-to-face conversation. Need some time to get over the discomfort of your first online class? Just say so! You’re in this together. Also, small errors or ‘euhs’ make for more natural video or meetings than perfectly narrated text.
  • Reserve some time in your first class to let students get used to the system and set up their audio and video.
  • Online class interaction takes more time than on-campus class interaction. Allow your participants time to think about something, write reactions in chat, or be unmuted to ask their questions live.
  • Zoom allows for breakout groups which are a great way to divide larger groups into smaller ones. Afterward you can plenary discuss group outcomes. Prior to dividing into breakout groups, explain what is going to happen to avoid confusion.