Change Management

Change Management

Change initiatives often cost more, take longer and achieve less than originally intended. This programme trains managers to lead change successfully by providing the theoretical background and the practical know-how to transparently plan, implement and evaluate complex change processes.

Leading change successfully

There is a nearly constant pressure to change. Organisations are restructuring, priorities are changing, and new products and services need to be developed. Having a workforce able to adjust to uncertain environments can give your organisation the edge. Effective leadership can help manage such uncertainty and facilitate staff to adapt to change.

This workshop, led by change experts at RSM Executive Education, offers you a hands-on knowledge on how to plan, implement, manage and evaluate complex change processes. It provides practical tools and theoretical foundations, as well as a forum for you to share and learn best practices with fellow participants.

The programme Change Management is also a component of RSM's Diploma Programme in General Management.

Learning objectives

After this programme, you will be able to:

  • plan and manage change realistically
  • identify, and know how to deal with, diverse stakeholders
  • implement strategies to deal with resistance
  • understand and create change management models
  • apply change management tools to your organisation
  • plan for systematic evaluation of change
  • execute a concrete plan for a change management process in your own organisation.
  • Middle and senior managers who are involved in driving innovation and leading change. Anyone who manages process improvement initiatives that require effective organisation, change and communication to succeed will also find this course useful. It will boost your change management and leadership skills.

  • Here’s what previous participants say about RSM's four-day Change Management programme:

    “I like how RSM focuses on people; they are key for success when dealing with change. I wanted to learn skills to adapt to a fast and continuous developing industry. With the knowledge I gained at RSM, I can help my team to deal with changes, reduce the resistance to it and actually engage them to the objective of the transformation. The diverse group of participants made it an interactive programme which helped understand human behaviour in a change environment. We learned tools to engage with people who have a big impact on change, including stakeholders, specialists and people working in middle management. We really learned to look at the full picture to create success as change agents.”
    Manuel Hernandez Fernandez, senior fund consultant, ABN AMRO Private Banking

  • Prof. Gabriele Jacobs
    is professor of organisational behaviour and culture at RSM, with particular expertise in the management of change in police organisations. She is co-director of the Centre of Excellence in Public Safety Management (CESAM) at RSM, which delivers toplevel multidisciplinary research and publications, and is involved in EU studies in the field of crisis and safety management such as CRISADMIN and UNITY. Gabriele Jacobs obtained her PhD from the University of Münster in 1998, and worked at HEC Paris and the University of Cologne prior to her position at RSM. She publishes her work in international academic publications, and also those targeted at end users, and regularly presents her work to audiences of international experts. She has more than 25 years’ experience of teaching students and executives in the domains of business, health and security.

    Dr Petra Saskia Bayerl
    is associate professor in technology and organisational behaviour, co-director of CESAM, as well as visiting research fellow at CENTRIC (Centre of Excellence in Terrorism, Resilience, Intelligence and Organised Crime Research) in the UK. She is a regular speaker at police and security conferences and workshops, and member of advisory boards of EU projects. She currently acts as country leader of the Horizon 2020 project UNITY, in which CESAM conducts evaluations of tools developed for improved community policing support, and advises on a project about terrorist-related content on the internet. She holds master degrees in psychology, linguistics and organisational dynamics, and completed her PhD at Delft University of Technology. She has extensive experience of teaching students and executives.

    Dr Marja Flory
    is assistant professor in the Department of Organisation & Personnel Management at RSM. She lectures in organisation theories, storytelling, advisory skills and cross-cultural management. She has delivered courses and lectures at HEC Paris, ESADE Barcelona and at the University of Essex, UK. She has provided consultancy services to national and international organisations for team building, organisational culture and change, and has led courses on influencing and leadership skills. She has coached managers for more than 30 years. Her current research interests include storytelling, artful leadership and reflexive methodology.

  • Dates

    24 - 26 June 2019 > Apply now
    25 - 27 November 2019 > Apply now


    € 3,500 (excl. 21% VAT) including course materials, lunches, and snacks. This fee does not include hotel accommodation.

    10% discount for alumni from Erasmus University Rotterdam and RSM. More information about the discount.

    General terms and conditions

    Our general terms and conditions apply when you register for an open programme. Please review them to learn more about our policies for cancellation, deferral and substitution.


    The programme takes place in the Bayle building on the Woudestein Campus of Erasmus University Rotterdam. 

    Hotel accommodation

    We recommend Novotel Rotterdam Brainpark Hotel, adjacent to the university and less than five minutes’ walk from campus. Participants benefit from special rates.

  • The programme Change Management runs on several dates. Please select the one that suits you most to register: