The Technology and Operations Management department (TOM) combines scientific ambition and rigour with practical relevance. The focus of our research and education is to understand and improve the design, manufacturing, and distribution of products and services in a digitizing world. Our engaged scholars develop scientific knowledge and prepare students, academics, and business people to be critical, creative, caring and collaborative thinkers and practitioners. 

The Technology & Operations Management (TOM) department creates and disseminates knowledge on technology operations management with an emphasis on the management of supply chains, information systems (including business data analytics and AI), and innovation. For this purpose, we collaborate with industry and educate our students to become the next generation specialists and leaders in these fields.

Prof. René de Koster, Department Chair

Rene de Koster

We research and teach in three critical business transformations:

  • business information management (BIM) with a focus on digital transformation
  • innovation management (IM) with a focus on business model transformation
  • supply chain management (SCM) with a focus on on the economical and sustainable transformation of processes, materials and information.

Business information management

Erasmus University Rotterdam Campus

Innovation management

Student drawing lightbulb

Supply chain management

A ship in a port

About our research

Publications

2023

  • Neumann, J., Gutt, D., & Kundisch, D. (2023). Reviewing from a Distance: Uncovering Asymmetric Moderations of Spatial and Temporal Distances Between Sentiment Negativity and Rating (Forthcoming at Management Information Systems Quarterly). https://doi.org/xxx
  • Paundra, J. (2023). The search for alternatives to private vehicle: The multi-perspective investigation of transportation mode choice preference based on policy, ICT development, and psychology. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Stevens, M. (2023). Introduction to the special issue on mobility, climate change, and economic inequality. Journal of Operations Management, 69(1), 4-8. https://doi.org/10.1002/joom.1233
  • Vongswasdi, P., Leroy, H., Shemla, M., Hoever, I., & Khattab, J. (2023). Influencing diversity beliefs through a personal testimonial, promotion-focused approach. Journal of Organizational Behavior, 44(1), 1-18. https://doi.org/10.1002/job.2664
  • Deichmann, D., & Baer, M. (2023). A recipe for success? Sustaining creativity among first-time creative producers. Journal of Applied Psychology, 108(1), 100-113. https://doi.org/10.1037/apl0001019
  • Bokrantz, J., & Dul, J. (2023). Building and testing necessity theories in supply chain management. Journal of Supply Chain Management, 59(1), 48-65. https://doi.org/10.1111/jscm.12287
  • Naseri, N., Ghiassi-Farrokhfal, Y., Ketter, W., & Collins, J. (Accepted/In press). Understanding and managing the participation of batteries in reserve electricity markets. Decision Support Systems, 165, [113895]. https://doi.org/10.1016/j.dss.2022.113895
  • Arani, H. V., Pourakbar, M., Laan, E. V. D., & de Koster, R. (2023). How to charge in servicizing: Per period or per use? European Journal of Operational Research, 304(3), 981-996. https://doi.org/10.1016/j.ejor.2022.05.002, https://doi.org/10.1016/j.ejor.2022.05.002

2022

  • Selviaridis, K., Dube, N., Aardal, C., & de Vries, H. (2022). Promoting resilience in medicine supply chains: An exploration of the role of contracting. https://eprints.lancs.ac.uk/id/eprint/173348
  • Yang, Z., Cheng, A. Z., & Li, T. (2022). Firm’s Consent Elicitation and Consumer Segmentation under Privacy Regulations: Strategies for Digital Laggards. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3966138
  • Tsekouras, D., Li, T., & Frick, T. (2022). Don’t Take It Personally: The Effect of Explicit Targeting in Advertising Personalization (under review).
  • Tsekouras, D., Li, T., & Gong, J. (2022). Onsite Personalized Recommendation: A Field Experiment (under review). https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3907869
  • Talluri, K., & Tekin, M. (2022). Estimation Using Marginal Competitor Sales Information. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4141270
  • Mehrdar, A., & Li, T. (2022). Should Price Cannibalization be Avoided or Embraced? An Empirical Investigation of an Optimal Pricing Strategy with Price Overlap (under review). https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3908037
  • Kanellopoulos, I., Gutt, D., & Li, T. (2022). Do Non-Fungible Tokens (NFTs) Affect Prices of Physical Products? Evidence from Trading Card Collectibles (under review). https://doi.org/10.2139/ssrn.3918256
  • Ghorashi Khalilabadi, M., Roy, D., & de Koster, R. (2022). A Data-driven Approach to Enhance Worker Productivity by Optimizing Facility Layout. ERIM Report Series Research in Management. ERIM Report Series in Management No. ERS-2022-003-LIS http://hdl.handle.net/1765/137111
  • Cheng, A., Li, T., & Pavlou, P. (2022). Information Transparency and Customer Churn: Evidence from the Insurance Industry (under review).
  • Balocco, F., Yixin, L., Li, T., & Gupta, A. (2022). LemonAds: Impression Quality in Programmatic Advertising (under review).
  • Renault, M. (2022). All for One and One for All: How Teams Adapt to Crises. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Paul, J. (2022). Online Grocery Operations in Omni-channel Retailing: Opportunities and Challenges. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Novales Uriarte, A. (2022). Thriving with Digitized Products: How Firms Leverage their Generative Capacity via Experimentation, Learning, and Collaboration. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Giudici, A. (2022). Cooperation, Reliability, and Matching in Inland Freight Transport. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Dekker, I. (2022). Academic Thriving: Optimising Student Development with Evidence-Based Higher Education. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Caballero Santin, J. (2022). Stunted Innovation: How large incumbent companies fail in the era of supply chain digitalization. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • Abdelwahed, A. (2022). Optimizing Sustainable Transit Bus Networks in Smart Cities. [Doctoral Thesis, Erasmus University Rotterdam]. Erasmus University Rotterdam (EUR).
  • van Heck, E. (2022). Technologie en Tulpen: Circulaire en digitale innovatie in de bloemensector. Mediawerf. https://www.managementboek.nl/boek/9789490463939/technologie-en-tulpen-eric-van-heck
  • Pastor, J. T., Aparicio, J., & Zofio Prieto, J. (2022). Benchmarking Economic Efficiency: Technical and Allocative Fundamentals. Springer. International Series in Operations Research & Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7
  • Cattani, G., Deichmann, D., & Ferriani, S. (2022). The generation, recognition and legitimation of novelty. Emerald Group Publishing. Research in the Sociology of Organization Vol. 77
  • Yang, Z. (2022). Future of work: How Does Augmented Reality (AR) Improve Workers’ Performance. In Proceedings of the 15th China Summer Workshop on Information Management (CSWIM 2022) (pp. 307-312)
  • Wan, C., Crisostomo Pereira Belo, R., & Zejnilović, L. (2022). Explainability's Gain is Optimality's Loss? — How Explanations Bias Decision-making. In AIES '22: Proceedings of the 2022 AAAI/ACM Conference on AI, Ethics, and Society (pp. 778-787). Association for Computing Machinery. https://doi.org/10.1145/3514094.3534156
  • van Heck, E. (2022). Designing Algorithms for Circular Business: Are We On The Right Track? In Presentation at TREO Talks in conjunction with the 43rd International Conference on Information Systems, ICIS 2022 (pp. 1-2)
  • Rahman, S., Punt, L., Ardakanian, O., Ghiassi-Farrokhfal, Y., & Tan, X. (2022). On Efficient Operation of a V2G-Enabled Virtual Power Plant: When Solar Power Meets Bidirectional Electric Vehicle Charging. In BuildSys 2022 - Proceedings of the 2022 9th ACM International Conference on Systems for Energy-Efficient Buildings, Cities, and Transportation (pp. 119-128) https://doi.org/10.1145/3563357.3564067
  • Ansarin, M., Ghiassi-Farrokhfal, Y., Ketter, W., & Collins, J. (2022). Economic inefficiencies of pricing distributed generation under novel tariff designs. In International Association for Energy Economics Online Conference (Vol. 313) https://doi.org/10.1016/j.apenergy.2022.118839
  • Ried, L. (2022). Negative effects of opportunism across buyer‐supplier relationships. In C. Bode, R. Bogaschewsky, M. Eßig, R. Lasch, & W. Stölzle (Eds.), Supply Management Research: Aktuelle Forschungsergebnisse 2022 (1 ed., pp. 95-114). Springer Gabler. Advanced Studies in Supply Management https://doi.org/10.1007/978-3-658-38350-3_5
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). A Final Overview: Economic Efficiency Models and Properties. In International Series in Operations Research and Management Science (pp. 605-617). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_14
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). A Unifying Framework for Decomposing Economic Inefficiency: The General Direct Approach and the Reverse Approaches. In International Series in Operations Research and Management Science (pp. 487-604). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_13
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). Conceptual Background: Firms’ Objectives, Decision Variables, and Economic Efficiency. In International Series in Operations Research and Management Science (pp. 19-111). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_2
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). Shephard’s Input and Output Distance Functions: Cost and Revenue Efficiency Decompositions. In International Series in Operations Research and Management Science (pp. 115-166). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_3
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Directional Distance Function (DDF): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 311-354). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_8
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Enhanced Russell Graph Measure (ERG=SBM): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 279-310). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_7
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Generalized Distance Function (GDF): Profitability Efficiency Decomposition. In International Series in Operations Research and Management Science (pp. 167-212). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_4
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Hölder Distance Functions: Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 355-397). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_9
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Loss Distance Function: Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 399-414). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_10
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Modified Directional Distance Function (MDDF): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 415-431). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_11
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Reverse Directional Distance Function (RDDF): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 433-483). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_12
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Russell Measures: Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 215-244). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_5
  • Pastor, J. T., Aparicio, J., & Zofío, J. L. (2022). The Weighted Additive Distance Function (WADF): Economic Inefficiency Decompositions. In International Series in Operations Research and Management Science (pp. 245-278). Kluwer/Springer. International Series in Operations Research and Management Science Vol. 315 https://doi.org/10.1007/978-3-030-84397-7_6
  • de Koster, R. (2022). Warehousing 2030. In R. Merkert, & K. Hoberg (Eds.), Global Logistics and Supply Chain Strategies for the 2020s (pp. 243-260). Springer.
  • Cattani, G., Deichmann, D., & Ferriani, S. (2022). Novelty: Searching for, seeing, and sustaining it. In G. Cattani, D. Deichmann, & S. Ferriani (Eds.), The generation, recognition and legitimation of novelty (pp. 3-23). Emerald Group Publishing. Research in the Sociology of Organizations Vol. 77 https://doi.org/10.1108/S0733-558X20220000077002
  • Chen, H., Mehra, A., Tasselli, S., & Borgatti, S. P. (2022). Network Dynamics and Organizations: A Review and Research Agenda. Journal of Management, 48(6), 1602-1660. https://doi.org/10.1177/01492063211063218
  • Gattiker, T. F., Hartmann, J., Wynstra, F., Pagell, M., Cantor, D., Yan, T., & Tate, W. (2022). Testing the shoulders of giants—Replication research using registered reports. Journal of Supply Chain Management, 58(3), 89-94. https://doi.org/10.1111/jscm.12276
  • Parsons, S., Azevedo, F., Elsherif, M. M., Guay, S., Shahim, O. N., Govaart, G. H., Norris, E., O’Mahony, A., Parker, A. J., Todorovic, A., Pennington, C. R., Garcia-Pelegrin, E., Lazić, A., Robertson, O., Middleton, S. L., Valentini, B., McCuaig, J., Baker, B. J., Collins, E., ... Aczel, B. (2022). A community-sourced glossary of open scholarship terms. Nature Human Behaviour, 6(3), 312-318. https://doi.org/10.1038/s41562-021-01269-4
  • Zhou, M., Loke, G. G., Bandi, C., Liau, Z. Q. G., & Wang, W. (2022). Intraday Scheduling with Patient Re-entries and Variability in Behaviours. Manufacturing and Service Operations Management, 24(1), 561-579. https://doi.org/10.1287/msom.2020.0959
  • Zhang, X. L., de Vries, J., de Koster, R., & Liu, C. G. (2022). Fast and Faultless? Quantity and Quality Feedback in Order Picking. Production and Operations Management, 31(4), 1536-1559. https://doi.org/10.1111/poms.13630
  • Yang, J., de Koster, R., Guo, X., & Yu, Y. (Accepted/In press). Scheduling shuttles in deep-lane shuttle-based storage systems. European Journal of Operational Research. https://doi.org/10.1016/j.ejor.2022.11.037
  • Wu, Y., & de Vries, H. J. (2022). Effects of participation in standardization on firm performance from a network perspective: Evidence from China. Technological Forecasting and Social Change, 175, [121376]. https://doi.org/10.1016/j.techfore.2021.121376
  • Wiegmann, P. M., Eggers, F., de Vries, H. J., & Blind, K. (2022). Competing Standard-Setting Organizations: A Choice Experiment. Research Policy, 51(2), [104427]. https://doi.org/10.1016/j.respol.2021.104427
  • Vidal‑Meliá, L., Arguedas, C., Camacho-Cuena, E., & Zofio Prieto, J. (2022). An Experimental Analysis of the Effects of Imperfect Compliance on Technology Adoption. Environmental and Resource Economics, 81(3), 425-451. https://doi.org/10.1007/s10640-021-00634-1
  • van Raaij, E. (2022). What gets measured, gets manipulated. Deal!, (5), 45.
  • van Oorschot, K. E., Van Wassenhove, L. N., Jahre, M., Selviaridis, K., & de Vries, H. (2022). Drug shortages: A systems view of the current state. Decision Sciences, 53(6), 969-984. https://doi.org/10.1111/deci.12583
  • Vanheusden, W., van Dalen, J., & Mingardo, G. (2022). Governance and business policy impact on carsharing diffusion in European cities. Transportation Research Part D: Transport and Environment, 108, [103312]. https://doi.org/10.1016/j.trd.2022.103312
  • van Elten, H. J., Sülz, S., van Raaij, E. M., & Wehrens, R. (2022). Big Data Health Care Innovations: Performance Dashboarding as a Process of Collective Sensemaking. Journal of Medical Internet Research, 24(2), [e30201]. https://doi.org/https://www.jmir.org/2022/2/e30201/, https://doi.org/10.2196/30201
  • van Elburg, F. R. T., Klaver, N. S., Nieboer, A. P., & Askari, M. (2022). Gender differences regarding intention to use mHealth applications in the Dutch elderly population: a cross-sectional study. BMC Geriatrics, 22(1), [449]. https://doi.org/10.1186/s12877-022-03130-3
  • van der Hagen, L., Agatz, N., Spliet, R., Visser, T. R., & Kok, A. L. (2022). Machine Learning-Based Feasibility Checks for Dynamic Time Slot Management. Transportation Science. https://doi.org/10.1287/trsc.2022.1183
  • van de Klundert, JJ., van der Hagen, L., & Markus, A. (2022). Eliminating transplant waiting time inequities – With an application to kidney allocation in the USA. European Journal of Operational Research, 297(3), 977-985. https://doi.org/10.1016/j.ejor.2021.09.033
  • Tsekouras, D., Li, T., & Benbasat, I. (2022). Scratch my back and I'll scratch yours: The impact of user effort and recommendation agent effort on perceived recommendation agent quality. Information and Management, 59(1), [103571]. https://doi.org/10.1016/j.im.2021.103571
  • Truong, H. M., Gupta, A., Ketter, W., & van Heck, E. (2022). Buyers’ Strategic Behavior in B2B Multichannel Auction Markets: When an Online Posted Price Channel Is Incorporated into a Dutch Auction System. Information Systems Research. https://doi.org/10.1287/isre.2022.1180, https://doi.org/10.1287/isre.2022.1180
  • Truong, H. M., Gupta, A., Ketter, W., & van Heck, E. (Accepted/In press). The Effect of Posted Prices on Auction Prices: An Empirical Investigation of a Multi-channel B2B Market. MIS Quarterly: Management Information Systems. https://doi.org/10.2139/ssrn.3761855
  • Tomaselli, A., Deichmann, D., & Ebbers, J. J. (2022). What makes creative partnerships work. Harvard Business Review. https://hbr.org/2022/10/what-makes-creative-partnerships-work?ab=hero-subleft-2
  • Talluri, K., & Tsoukalas, A. (2022). Revenue Management of a Professional Services Firm with Quality Revelation. Operations Research. https://doi.org/10.1287/opre.2022.2351
  • Szatmari, B., & Deichmann, D. (2022). The biasing effect of networks in the implementation of innovations. European Management Review, 1-12. https://doi.org/10.1111/emre.12537
  • Suurmond, R., Menor, L. J., & Wynstra, F. (2022). Examining service triad operations: Formation, functioning, and feedback exchanges. Production and Operations Management, 31(8), 3352-3370. https://doi.org/10.1111/poms.13768
  • Sgarbossa, F., Glock, C., Grosse, E., Calzavara, M., & de Koster, R. (2022). The impact of monetary incentives and regulatory focus on worker productivity and learning in order picking. International Journal of Operations and Production Management, 42(11), 1793-1816. [To appear]. https://doi.org/10.1108/ijopm-11-2021-0730
  • Schroer, K., Ketter, W., Lee, T. Y., Gupta, A., & Kahlen, M. (2022). Data-Driven Competitor-Aware Positioning in On-Demand Vehicle Rental Networks. Transportation Science, 56(1), 182-200. https://doi.org/10.1287/TRSC.2021.1097
  • Schneider, C., Weinmann -, M., Mohr, PNC., & vom Brocke, J. (2022). I Will Survive: Predicting Business Failures From Customer Ratings. Marketing Science, 41(1), 188-207. https://doi.org/10.1287/mksc.2021.1317
  • Salvador, F., & Sting, F. (2022). How Your Company Can Encourage Innovation from All Employees. Harvard Business Review (digital). https://hbr.org/2022/09/how-your-company-can-encourage-innovation-from-all-employees
  • Sáiz, P., & Zofío, J. L. (2022). The making and consolidation of the first national trademark system: the diffusion of trademarks across Spanish regions, 1850–1920. Regional Studies, 56(2), 256-275. https://doi.org/10.1080/00343404.2021.1887472
  • Saïah, F., Vega, D., de Vries, H., & Kembro, J. (2022). Process modularity, supply chain responsiveness, and moderators: The Médecins Sans Frontières response to the Covid-19 pandemic. Production and Operations Management. https://doi.org/10.1111/poms.13696
  • Sachs, A. L., Becker-Peth, M., Minner, S., & Thonemann, UW. (2022). Empirical Newsvendor Biases: Are Target Service Levels Achieved Effectively and Efficiently? Production and Operations Management, 31(4), 1839-1855. https://doi.org/10.1111/poms.13650
  • Ruesch, L., Tarakci, M., Besiou, M., & Van Quaquebeke, N. (2022). Orchestrating coordination among humanitarian organizations. Production and Operations Management, 31(5), 1977-1996. https://doi.org/10.1111/poms.13660, https://doi.org/10.1111/poms.13660
  • Roy, D., Van Ommeren, J-K., de Koster, R., & Gharehgozli, A. (2022). Modeling landside container terminal queues: Exact analysis and approximations. Transportation Research Part B: Methodological, 162, 73-102. https://doi.org/10.1016/j.trb.2022.05.012
  • Roy, D., Spiliotopoulou, E., & de Vries, J. (2022). Restaurant analytics: Emerging practice and research opportunities. Production and Operations Management, 31(10), 3687-3709. https://doi.org/10.1111/poms.13809
  • Rooderkerk, R., DeHoratius, N., & Musalem, A. (2022). The past, present, and future of retail analytics: Insights from a survey of academic research and interviews with practitioners. Production and Operations Management, 31(10), 3727-3748. https://doi.org/10.1111/poms.13811
  • Riillo, C. A. F., Mijatovic, I., & de Vries, H. J. (2022). Certification to compensate gender prejudice–Analysis on impact of management system certification on export. Applied Economics, 54(33), 3777-3794. https://doi.org/10.1080/00036846.2021.1990842
  • Ried, L., Eckerd, S., Kaufmann, L., & Carter, C. (Accepted/In press). From target to actor: Contagion of honesty and deception across buyer-supplier negotiations. Journal of Operations Management, 1-23. https://doi.org/10.1002/joom.1212
  • Ried, L., Eckerd, S., & Kaufmann, L. (2022). Research: In supplier negotiations, lying Is contagious. Harvard Business Review. https://hbr.org/2022/11/research-in-supplier-negotiations-lying-is-contagious
  • Ried, L., Eckerd, S., & Kaufmann, L. (2022). Social desirability bias in PSM surveys and behavioral experiments: Considerations for design development and data collection. Journal of Purchasing and Supply Management, 28(1), [100743]. https://doi.org/10.1016/j.pursup.2021.100743
  • Ried, L., Eckerd, S., Kaufmann, L., & Carter, C. (2022). Trust is essential for stable supply chains: How suppliers react to potential information leaks. WHU Knowledge. https://www.whu.edu/en/research/whu-knowledge/trust-is-essential-for-stabile-supply-chains/
  • Reis, R. S., Quental, C., & van Heck, E. (2022). When Three Is Better than Two: How Culture Can Bridge Collaboration in Globally Distributed Teams. Management (France), 25(3), 57-73. https://doi.org/10.37725/mgmt.v25.4575
  • Polinder, G. J., Cacchiani, V., Schmidt, M., & Huisman, D. (2022). An iterative heuristic for passenger-centric train timetabling with integrated adaption times. Computers and Operations Research, 142, [105740]. https://doi.org/10.1016/j.cor.2022.105740
  • Nikulina, A., Volker, L., & Bosch-Rekveldt, M. (2022). The interplay of formal integrative mechanisms and relational norms in project collaboration. International Journal of Project Management, 40(7), 798-812. https://doi.org/10.1016/j.ijproman.2022.08.006
  • Nikulina, A., & Wynstra, F. (2022). Understanding supplier motivation to engage in multiparty performance-based contracts: The lens of Expectancy theory. Journal of Purchasing and Supply Management, 28(2), [100746]. https://doi.org/10.1016/j.pursup.2022.100746
  • Mirzaei, M., Zaerpour, N., & de Koster, R. (2022). How to Benefit from Order Data: Correlated Dispersed Storage Assignment in Robotic Warehouses. International Journal of Production Research, 60(2), 549-568. https://doi.org/10.1080/00207543.2021.1971787
  • Mihalache, M., R. Mihalache, O., & van den Ende, J. (2022). International Diversification and MNE Innovativeness: A Contingency Perspective of Foreign Subsidiary Portfolio Characteristics. Management International Review, 61(6), 769-798. https://doi.org/10.1007/s11575-021-00460-z
  • Mehta, S., Dawande, M., Janakiraman, G., & Mookerjee, V. (2022). An Approximation Scheme for Data Monetization. Production and Operations Management, 31(6), 2412-2428. https://doi.org/10.1111/poms.13676
  • Matinheikki, J., Kauppi, K., Brandon–Jones, A., & van Raaij, E. M. (2022). Making agency theory work for supply chain relationships: a systematic review across four disciplines. International Journal of Operations and Production Management, 42(13), 299-334. https://doi.org/10.1108/IJOPM-12-2021-0757
  • Manouchehrabadi, B., Letizia, P., & Hendrikse, G. (2022). Democratic versus elite governance for project selection decisions in executive committees. European Journal of Operational Research, 297(3), 1126-1138. https://doi.org/10.1016/j.ejor.2021.06.038
  • Ma, M., Su, J., Wang, Y., Wang, L., Li, Y., Ding, G., Ma, Z., & Peppelenbosch, M. P. (2022). Association of body mass index and intestinal (faecal) Streptococcus in adults in Xining city, China P.R. Beneficial microbes, 13(6), 465-471. https://doi.org/10.3920/BM2021.0046
  • Lu, Y., Gupta, A., Ketter, W., & van Heck, E. (2022). Designing Hybrid Mechanisms to Overcome Congestion in Sequential Dutch Auctions. MIS Quarterly: Management Information Systems, 46(1), 457-490. https://doi.org/10.25300/misq/2022/16472
  • Li, X., Voorneveld, M., & de Koster, R. (2022). Business transformation in an age of turbulence – Lessons learned from COVID-19. Technological Forecasting and Social Change, 176(121452), [121452]. https://doi.org/10.1016/j.techfore.2021.121452
  • Li, T., Wang, J., & Wu, F. (2022). How One Airline Is Using AR to Improve Operations. Harvard Business Review. https://hbr.org/2022/04/how-one-airline-is-using-ar-to-improve-operations?ab=hero-subleft-3
  • Li, T., & Crisostomo Pereira Belo, R. (2022). To Make a Profit, Dating Apps Must Leverage Data Differently. Harvard Business Review. https://hbr.org/2022/01/to-make-a-profit-dating-apps-must-leverage-data-differently
  • Lamballais, T., Merschformann, M., Roy, D., de Koster, M. B. M., Azadeh, K., & Suhl, L. (2022). Dynamic policies for resource reallocation in a robotic mobile fulfillment system with time-varying demand. European Journal of Operational Research, 300(3), 937-952. https://doi.org/10.1016/j.ejor.2021.09.001
  • Künn, S., Seel, C., & Zegners, D. (2022). Cognitive Performance in Remote Work - Evidence from Professional Chess. The Economic Journal, 132(643), 1218-1232. https://doi.org/10.1093/ej/ueab094
  • Koolen, D., Huisman, R., & Ketter, W. (2022). Decision strategies in sequential power markets with renewable energy. Energy Policy, 167, [113025]. https://doi.org/10.1016/j.enpol.2022.113025
  • Kong, Q., Homem-de-Mello, T., & godoy-barba, R. (2022). A Simulation Optimization Approach for the Appointment Scheduling Problem with Decision-Dependent Uncertainties. INFORMS Journal on Computing, 34(5). https://doi.org/10.1287/ijoc.2022.1212
  • Karamshetty, V., de Vries, H., Van Wassenhove, LN., DeWilde, S., Minnaard, W., Ongarora, D., Abuga, K., & Yadav, P. (2022). Inventory Management Practices in Private Healthcare Facilities in Nairobi County. Production and Operations Management, 31(2), 828-846. https://doi.org/10.1111/poms.13445
  • Kapelko, M., Oude Lansink, A., & Zofio Prieto, J. (2022). Endogenous Dynamic Inefficiency and Optimal Resource Allocation: An application to the European Dietetic Food Industry. European Journal of Operational Research, 303(3), 1444-1457. [In press]. https://doi.org/10.1016/j.ejor.2022.05.017
  • Jamili, N., van den Berg, P. L., & de Koster, R. (2022). Quantifying the impact of sharing resources in a collaborative warehouse. European Journal of Operational Research, 302(2), 518-529. https://doi.org/10.1016/j.ejor.2022.01.007
  • Jaillet, P., Loke, G. G., & Sim, M. (2022). Strategic Workforce Planning under Uncertainty. Operations Research, 70(2), 1042-1065. https://doi.org/10.1287/opre.2021.2183
  • Hudig, J., Scheepers, A., Schippers, M., & Smeets, G. (2022). Motivational mindsets, mindset churn and academic performance: The role of a goal-setting intervention and purpose in life. Current Psychology, 1-20. https://doi.org/10.1007/s12144-022-03462-8
  • Hinnosaar, M., Hinnosaar, T., Kummer, M. E., & Slivko, O. (2022). Externalities in knowledge production: evidence from a randomized field experiment. Experimental Economics, 25(2), 706-733. https://doi.org/10.1007/s10683-021-09730-x
  • Henderson, S. G., Berg, P. L. V. D., Jagtenberg, C. J., & Li, H. (2022). How should volunteers be dispatched to out-of-hospital cardiac arrest cases? Queueing Systems, 100(3-4), 437-439. https://doi.org/10.1007/s11134-022-09752-z
  • Hartleb, J., & Schmidt, M. (2022). Railway timetabling with integrated passenger distribution. European Journal of Operational Research, 298(3), 953-966. https://doi.org/10.1016/j.ejor.2021.06.025, https://doi.org/10.1016/j.ejor.2021.06.025
  • Goldsby, C., & Hanisch, M. (2022). The Boon and Bane of Blockchain: Getting the Governance Right. California Management Review, 64(3), 141-168. https://doi.org/10.1177/00081256221080747
  • Gochmann, V., Stam, D., & Shemla, M. (2022). The boundaries of vision communication—The effects of vision-task goal-alignment on leaders' effectiveness. Journal of Applied Social Psychology, 52(5), 263-276. https://doi.org/10.1111/jasp.12855
  • Gochmann, V., Stam, D., & Shemla, M. (2022). The boundaries of vision communication—The effects of vision-task goal-alignment on leaders' effectiveness. Journal of Applied Social Psychology, 52(5), 263-276. https://doi.org/10.1111/jasp.12855
  • Gkiotsalitis, K., Schmidt, M., & van der Hurk, E. (2022). Subline frequency setting for autonomous minibusses under demand uncertainty. Transportation Research Part C: Emerging Technologies, 135, [103492]. https://doi.org/10.1016/j.trc.2021.103492
  • Gajadien, C. S., Dohmen, P. J. G., Eijkenaar, F., Schut, F. T., van Raaij, E. M., & Heijink, R. (2022). Financial risk allocation and provider incentives in hospital–insurer contracts in The Netherlands. European Journal of Health Economics. https://doi.org/10.1007/s10198-022-01459-5, https://doi.org/10.1007/s10198-022-01459-5
  • Frick, T., Crisostomo Pereira Belo, R., & Telang, R. (2022). Incentive Misalignments in Programmatic Advertising: Evidence from a Randomized Field Experiment. Management Science. https://doi.org/10.1287/mnsc.2022.4438
  • Frennesson, L., Kembro, J., de Vries, H., Jahre, M., & Van Wassenhove, L. (2022). “International humanitarian organizations’ perspectives on localization efforts”. International Journal of Disaster Risk Reduction, 83, [103410]. https://doi.org/10.1016/j.ijdrr.2022.103410
  • Dong, Y., de Koster, R., Roy, D., & Yu, Y. (2022). Dynamic Vehicle Allocation Policies for Shared Autonomous Electric Fleets. Transportation Science, 56(5), 1238-1258. https://doi.org/10.1287/trsc.2021.1115
  • Dohmen, P., van Ineveld, M., Markus, A., van der Hagen, L., & van de Klundert, J. (2022). Does competition improve hospital performance: a DEA based evaluation from the Netherlands. European Journal of Health Economics. https://doi.org/10.1007/s10198-022-01529-8
  • Dohmen, P., De Sanctis, T., Waiyaiya, E., Janssens, W., Rinke de Wit, T., Spieker, N., Van der Graaf, M., & Van Raaij, E. M. (2022). Implementing value-based healthcare using a digital health exchange platform to improve pregnancy and childbirth outcomes in urban and rural Kenya. Frontiers in Public Health, 10, [1040094]. https://doi.org/10.3389/fpubh.2022.1040094
  • Díaz-Lanchas, J., Zofío, J. L., & Llano, C. (2022). A trade hierarchy of cities based on transport cost thresholds. Regional Studies, 56(8), 1359-1376. https://doi.org/10.1080/00343404.2021.1967922
  • de Vries, H. J. (2022). Huizen echt energiezuinger maken? Dan moet het kabinet verder kijken dan die eeuwige hybride warmtepomp. De Volkskrant, 101(29913), 24.
  • de Vries, H. (2022). Klimaatprobleem innovatief aanpakken. Het Register - Vaktijdschrift van het Register Belastingadviseurs, (5), 19.
  • de Vos, F. H., & ROTATE study group (2022). Study protocol ROTATE-trial: anterior cruciate ligament rupture, the influence of a treatment algorithm and shared decision making on clinical outcome- a cluster randomized controlled trial. BMC Musculoskeletal Disorders, 23(1), [117]. https://doi.org/10.1186/s12891-021-04867-5
  • Deo, S., Mehta, S., & Corbett, C. J. (2022). Optimal Scale-Up of HIV Treatment Programs in Resource-Limited Settings Under Supply Uncertainty. Production and Operations Management, 31(3), 883-905. https://doi.org/10.1111/poms.13613
  • De Lombaert, T., Braekers, K., De Koster, R., & Ramaekers, K. (2022). In pursuit of humanised order picking planning: methodological review, literature classification and input from practice. International Journal of Production Research. https://doi.org/10.1080/00207543.2022.2079437
  • Deichmann, D., Gillier, T., & Tonellato, M. (2022). Inside Renault’s community-driven approach to innovation. Harvard Business Review. https://hbr.org/2022/01/inside-renaults-community-driven-approach-to-innovation?ab=hero-subleft-3
  • Bicer, I., Tarakci, M., & Kuzu, A. (2022). Using Uncertainty Modeling to Better Predict Demand. Harvard Business Review (digital). https://hbr.org/2022/01/using-uncertainty-modeling-to-better-predict-demand
  • Berchicci, L., & Tarakci, M. (2022). Aspiration formation and attention rules. Strategic Management Journal, 43(8), 1575-1601. https://doi.org/10.1002/smj.3371
  • Belo, R., & Ferreira, P. M. (2022). Free-Riding in Products with Positive Network Externalities: Empirical Evidence from a Large Mobile Network. MIS Quarterly, 46(1), 401-430. https://doi.org/10.25300/MISQ/2022/14712
  • Belo, R., & Li, T. (2022). Social Referral Programs for Freemium Platforms. Management Science, 68(12), 8933-8962. https://doi.org/10.1287/mnsc.2022.4301
  • Bas, J., Zofío, J. L., Cirillo, C., Chen, H., & Rakha, H. A. (2022). Policy and industry implications of the potential market penetration of electric vehicles with eco-cooperative adaptive cruise control. Transportation Research Part A: Policy and Practice, 164, 242-256. https://doi.org/10.1016/j.tra.2022.08.007
  • Arslan, B., & Tarakci, M. (2022). Negative Spillovers Across Partnerships for Responsible Innovation: Evidence from the 2014 Ebola Outbreak. Journal of Management Studies, 59(1), 126-162. https://doi.org/10.1111/joms.12607
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  • de Vries, H., & Besiou, M. (2022, Dec 20). The Logistics Cluster: Organizing Chaos in Humanitarian Logistics. https://www.thecasecentre.org/products/view?id=187915

Research

TOM faculty members are very active in doing research in collaboration with innovative companies and publish results in academic and business journals to inspire both academics and practitioners.

Business Information Management (BIM) explores the use and impact of information ‒ and information systems ‒ as a strategic asset for customers, firms, supply chains, business networks, and markets. It investigates the opportunities presented by new information technologies such as mobile platforms, cloud computing, business analytics and social media. At Rotterdam School of Management, Erasmus University (RSM), BIM is part of the teaching and research activities in the Technology and Operations Management department.

Innovation Management (IM) involves all the actions needed to generate innovative ideas and turn them into attractive new products, services, and business models. Today’s business credo mandates more innovations, and those innovations become substantially more complex, multi-dimensional and risky. At RSM we study the latest developments in innovation and we investigate how to manage them successfully in practice by linking the latest management theories to business practice.

Logistics and Supply Chain Management (SCM) focuses on the effective and efficient management of the products and services lifecycle. Successful SCM is imperative for any competitive business. Our research and teaching is targeted at transportation, sourcing strategies, facility logistics, optimisation, inter-firm relationship management, behavioural operations, and sustainability.

Faculty

TOM faculty members are internationally oriented and with a diverse background ranging from applied mathematics, engineering, and computer science, to economics and business administration. We are team players that collaborate with top research groups around the world with the purpose of being a force for positive change.

Events

Connect with our global community of academics

Connect with our global community of academics, students, alumni, business professionals and corporate partners, at one of our events. You can learn more about research on Logistics & Information Systems by attending the Erasmus Research Institute of Management seminars.

You can find them here

You can learn more about RSM’s programmes, network with creative leaders and thinkers, and boost your career during information sessions, workshops, webinars and masterclasses. Click here to find an overview of what  RSM events are coming up

Awards

Professor Jo van Nunen Award

This annual award is to recognise and honour the outstanding quality of the Master thesis.

Prof.Dr.Ir. Jo van Nunen (1945-2010) was Professor of Operations Research and Information Systems and is considered one of the founding fathers of Rotterdam School of management, Erasmus University. He was well known for his energy and enthusiasm for bridging management science and management practice. He inspired many generations of students, faculty, alumni, managers, and entrepreneurs.

The winner of the award is selected by an academic committee consisting of the academic directors and thesis coordinators of the three master programmes and the members assess the theoretical contribution, methodological rigor, and managerial impact.

SCM: Didi Kool - The design of product return policies: an optimal balance between customer value and product return rate
BIM: Jarón Rijven - The Role of Advertisement Design and Consumers’ Prosocial Motivation in Green Advertising
IM: Merel Schaap - The fight against AMR: A comparison between the innovation performance of public-private and private-private partnerships

SCM: Lisanne Kempen – Optimizing the pallet flows of Danone Benelux
BIM: Sandra Slotboom – The Influence of Chatbot Conversational Capability on Socially Desirable Responding and Survey Response Rate
IM: Rose Admiraal – Redefining the role of the leader: Understanding how the role of the external leader is redefined during a transmission to self-managing teams 

Business Information Management

The winners of the thesis awards are Christian Sitepu with his thesis entitled "A blockchain based ecosystem Blueprint for International Trade" and Dirk de Raaff with his thesis entitled "The effect of personalized referral policies: A randomised field experience".

Management of Innovation

The winner of the thesis award is Violetta Rodopoulou. Her thesis entitled "Innovation and Technical Efficiency of Crowdsourcing Ideas: A Multimethod Study of the My Starbucks Idea Platform" is about a very important and novel research topic: the difficulty of evaluating and selecting new ideas. In her thesis, Violetta introduces and tests the concept of"idea efficiency" - how much input is necessary to implement a particular idea and what is the expected output once an idea is implemented? 

Supply Chain Management

The winner is Christian Kaps for his thesis “Towards better warehouse efficiency distinction through cross-efficiency measurement“. The thesis presents several new DEA cross-efficiency measures that can be used for benchmarking and comparing decision making units.

Business Information Management

The winner of the thesis award is Lizan Bakker. Her thesis deals with the use of personalized product recommendations in the context of e-mail marketing; a novel and relevant topic from an academic and managerial perspective.

Management of Innovation

The winner of the thesis award is Emma Schootstra. Her novel thesis investigated the effect of mindfulness on creativity. Emma meticulously designed an experiment that delivered findings that can be readily applicable to many organisations particularly because mindfulness interventions are quite easily carried out.

Supply Chain Management

The winner of the thesis award is Pascal Kolb, with his thesis: "Tackling Demand Fluctuations in Supply Chains with Lean Management"

Business Information Management

The winner of the thesis award is Linda Weekers with the thesis: "The Effect of Product Benefits, Persuasion Cues and Image Color on Ad Effectiveness in a Social Network Environment", coached by Dimitris Tsekouras.

Management of Innovation

The winner of the thesis award is Joost H. van Houten with the thesis: "When Resource Constraints lead to Innovation Success", coached by Murat Tarakci.

Supply Chain Management

The winner of the thesis award is Esmee Hoondert with the thesis: "Same-Day Delivery at Coolblue" coached by Niels Agatz.

Business Information Management

The winner of the thesis award is Caroline Masart with the thesis: "Rethinking privacy in the Era of Big Data - The Impact of Corporate Privacy Strategies on Customer Behaviour in the Fianancial Services Industry".

Management of Innovation

The winner of the thesis award is Pieter Nijs with the thesis: "The Mutual Impact of Standards and Stakeholders in Sports Business - a longitudinal Case Study of Formula I Motor Racing as a Multi-sided Platform".

Supply Chain Management

The winner of the thesis award is Christoph Klein with the thesis: "Digital Colour Communication in the Textile Supply Chain - a Standards Batttle".

Affiliated centers

These research entities at Rotterdam School of Management, Erasmus University (RSM) study the intersection of business and public policy, international affairs, markets and policy. RSM faculty members excel at solving critical business issues and defining best practices across a range of industries that will transform the world of business.

 

Contact us

Department Technology and Operations Management is located in Mandeville (T) building on Woudestein campus, Erasmus University Rotterdam. You can find the campus map here.

Visiting Address

Rotterdam School of Management, Erasmus University
Department of Technology & Operations Management.
Mandeville (T) Building, Room 09-12
Burgemeester Oudlaan 50
3062 PA Rotterdam
The Netherlands

Postal Address

P.O. Box 1738
3000 DR Rotterdam
The Netherlands

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