Article: Tuesday, 28 March 2017
Once people engage in unwanted behaviour at the workplace such as taking long breaks, leaving early without permission or even stealing, it might be hard to step away from it. And that is a costly affair: the behaviour is estimated to cause companies up to 200 billion dollars per year in the USA alone. A study conducted by Laura M. Giurge from Rotterdam School of Management, Erasmus University (RSM) shows that as little as just one bad night of sleep makes it more likely that employees will display unwanted behaviour the following day at work. This negative effect of impaired sleep quality is especially strong among people with a so-called ‘low moral identity’, she discovered.
Unwanted behaviour in the workplace often stems from selfish impulses that are not kept in check by self-control, says researcher Giurge. Going home early without telling the boss is an urge most people will feel occasionally, but do not give into every time. And when people do, they often feel remorse afterwards and try to do better next time. It is known that this ability to regulate our impulses can be undermined by having had a bad night – not necessarily just by the amount of sleep, but by impaired sleep quality.
For this study, Giurge sent out daily text messages over 10 consecutive working days to a group of working professionals and asked them to indicate how well they had slept. They were also invited to rate the extent to which they engaged in unwanted behaviour. For example, had they taken a longer lunch break than allowed that day, or had they been rude towards a co-worker?
Analyses showed that, in general, the quality of sleep the night before can indeed influence the next day’s behaviour of the respondents. People who had engaged in unwanted behaviour one day while on the job were more likely to engage in unwanted behaviour again the next day particularly if they slept bad during the night connecting the two days. But some people responded worse to bad sleep than others did.
The difference lies, the researchers found, in what is called ‘moral identity’. This is a psychological measure for how important and central moral traits such as ‘kind’ or ‘fair’ are for someone’s self-image, and how important it is to them to be seen as a good and moral person by others. People who attach less value to these moral traits were also more likely to repeat their missteps the next day after a night of poor sleep quality.
This study shows that the display of unwanted behaviour is not a fixed character trait, says Giurge. It can vary from day to day, even within the same person. Whatever the reason for starting it, a night of poor sleep can make it harder for someone to stop doing it, especially among people with a low moral identity. Tiredness apparently can make it harder for people to overcome the feeling that they have failed and try again the next day. This can lead into a possibly destructive cycle, Giurge says that could help to explain why unethical behaviour is so persistent in organisations.
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