Prof. Jan van den Ende

Jan van den Ende

Professor of Management of Technology and Innovation
Rotterdam School of Management (RSM)
Erasmus University Rotterdam

Profile

Jan van den Ende is a professor of management of technology and innovation at Rotterdam School of Management, Erasmus University (RSM) . In addition, he is professor of horticulture innovation and visiting professor at LUISS Universita Guido Carli, Rome, Italy.

His field of expertise is the development process of new products and services in firms. His current research interests include firm-internal and -external idea management, control of NPD projects, design management and sustainable innovation.

Jan van den Ende has published in numerous journals including Journal of Management Studies, Organization Studies, Harvard Business Review, Journal of Product Innovation Management, Research Policy, IEEE Transactions on Engineering Management, and Group and Organization Management.

He teaches in MBA and Executive Education for firms such as ASML, FrieslandCampina, IFF and MAN. Van den Ende holds a PhD from Delft University of Technology.

Professional experience

Full Professor

Erasmus University Rotterdam
RSM - Rotterdam School of Management
Department of Technology and Operations Management

Publications

Key Publications (10)

Professional Publications (23)

  • J. van den Ende & D. Deichmann (2015). Hoe krijg ik goede ideeën van mijn medewerkers? Holland Management Review, 32 , 60-64.
  • D. Deichmann & J. van den Ende (2014). A radical approach to radical innovation. RSM Discovery - Management Knowledge, 18 (2), 12-13.
  • F.P.H. Jaspers & J. van den Ende (2013). Making business sense of cross-industry innovation. RSM Insight, 13 (1), 10-12.
  • H.J. de Vries & J. van den Ende (2013). Why industry standards are pivotal. RSM Insight, 14 (2), 16-17.
  • J. van den Ende, M. Candi & G. Gemser (2010). How design can improve company performance. RSM Insight, 4 (3), 4-6.
  • J. van den Ende (2009). Nurturing Good Ideas. RSM Insight, 1 (1), 4-5.
  • F.P.H. Jaspers & J. van den Ende (2005). Organizational Forms for Innovation in System Industries: A Configurational Approach. In The R&D Management Conference 2005, Pisa, 6-8 July 2005 . RADMA
  • F.P.H. Jaspers & J. van den Ende (2005). Organizational Forms for Innovation in System Industries: A Configurational Approach. In Proceedings of the 12th International Product Development Management Conference, 13-14 June, 2005, Copenhagen, Denmark . EIASM
  • K. Dittrich & J. van den Ende (2005). Organisational forms for the development of new broadband services. (Extern rapport). Enschede: Freeband
  • I. Borst, R. Bitter, P. Ballon, K. Dittrich & J. van den Ende (2005). SOTA broadband services and their business models. (Extern rapport, Freeband/B@HOME/D2.0/V1.0). Enschede: Freeband
  • J. van den Ende & F.P.H. Jaspers (2003). Governance Modes for the Development of Mobile Telecommunications Services: An Emprical Study. In Proceedings of the 10th International Product Development Management Conference, 10-11 June, Brussels, Belgium . EIASM
  • F.P. Blindenbach-Driessen & J. van den Ende (2003). Innovation in project-based firms: The influence of organizational structure. In C. Karlsson & T. Hustad (Eds.), 10th International Product Development Management Conference (pp. 93-115). Brussel: EIASM
  • J.M. Hermans, J. van den Ende & W.O. de Wit (2001, augustus 31). ICT, Service Innovation and the Organization of the Supply Chain of Financial Services. The Telephone in the Trade in Stocks and Shares in the Netherlands, 1911-1930. Oslo, Norway, 5th European Business History Association Conference.
  • J.M. Hermans, J. van den Ende & W.O. de Wit (2001, juni 7). ICT Service Innovation and the Organization of the Supply Chain of Financial Services. The Telephone in the Trade in Stocks and Shares in the Netherlands, 1911-1930. Lyon, France, EGOS Colloquium.
  • J. van den Ende, M. Toonders & N.M. Wijnberg (2001). De organisatie van innovatie in internet dienstverlening. Bedrijfskunde, 73 (4), 65-70.
  • J.M. Hermans, J. van den Ende & W.O. de Wit (2000). Market or Hierarchy? Use and Deployment of Telecom Technologies in the Dutch Financial Sector 1911-1930. In Innovation in Theory and Practice (Proceedings Sixth LAiOOB Conference) (pp. 181-192). Enschede: NOBO
  • M. Leijnse, J. van den Ende & E. Waarts (1997). Haalbaarheidsstudie chipkaartcollecte. (Extern rapport, EBSC, EUR i.s.m. KPMG Management Consulting). Rotterdam: EBSC/KPMG
  • J. van den Ende & K. Mulder (1996). Technology assessment. In F.H.A. Janszen, J.C.M. van den Ende & P.R. Beije (Eds.), Management van Technologie: een Contextuele Benadering van het Innovatieproces (pp. 175-204). Rotterdam: Erasmus Universiteit
  • J. van den Ende (1996). Techniekgeschiedenis: een integrale benadering van techniekontwikkeling. In F.H.A. Janszen, J.C.M. van den Ende & P.R. Beije (Eds.), Management van Technologie: Een Contextuele benadering van het Innovatieproces (pp. 69-92). Rotterdam: Erasmus Universiteit
  • W. Cornelisse, P. van Overbeek & J. van den Ende (1995). Waar licht is, is vreugde. Een eeuw gemeentelijke energievoorziening in Amsterdam. (Extern rapport). Amsterdam: Energiebedrijf Amsterdam
  • J. van den Ende (1995). Keerpunten in de geschiedenis van informatieverwerkende technologie. Informatie en Informatiebeleid, 13 (3), 22-30.
  • J. van den Ende (1995). Informatisering van de produktie bij Hoogovens. De Ingenieur , 34-36.
  • L. Veldhoen & J. van den Ende (1995). Technische mislukkingen: de Planta affaire, instortende bruggen, vliegdekschepen van ijs. Rotterdam: Uitgeversmaatschappij Ad. Donker

Scholarly Publications (83)

Other (3)

  • J. Hermans, J. van den Ende & W.O. de Wit (2000). Market or hierarchy? Use and Deployment of Telecom Technologies in the Duch Finacial Sector 1911-1930. In J. Hollander, P. Vermeulen, K. Valck & N. Torka (Eds.), Innovation in Theory and Practice (pp. 23-23). Enschede: Nederlandse Organisatie voor Bedrijfskunde On derzoek [NOBO]
  • J. van den Ende, K. Mulder, M. Knot, E. Moors & P. Vergragt (1996). Traditional and modern technology assessment: towards a toolkit. Paper for the Second International Conference of IATAFI: Brussels (1996, oktober 8).
  • O. de Wit, D. de Wit & J. van den Ende (1996). The emergence of a new regime: management and office mechanization in Dutch banking in the 1920s. Paper for the Annual SHOT Meeting: (1996, augustus 1).

Recognitions

Editorial positions (7)

  • IEEE Transactions on Engineering Management

    Ad Hoc Reviewer

  • Journal of Management Studies

    Ad Hoc Reviewer

  • Journal of Product Innovation Management

    Ad Hoc Reviewer

  • Journal of Product Innovation Management

    Editorial Board

  • Research Policy

    Ad Hoc Reviewer

  • Technology Analysis & Strategic Management

    Ad Hoc Reviewer

  • Service Business

    Editorial Board

Organization Memberships

  • Academy of Management (AoM)

    Member

Side positions (4)

  • NWO, Netherlands Organisation for Scientific Research

    Secretary of NWO Preparatory Committee of the NWO Priority Research Program on Innovation

  • Faculty of Economics, University G. d'Annunzio, Pescara, Italy.

    Member of the Scientific Committee of the PhD program

  • Freeband Research Programme

    Member of the General Assembly

  • Dutch Association for Business Development (Vereniging Business Development Nederland)

    Executive Academic Relations

Media

Media items

  • Ideeënbus in je bedrijf: zo stimuleer je werknemers om mee te denken

    Employees are full of great ideas and innovation which is stimulated by the idea box - a place where employees can submit their ideas. However, the success of this idea box depends on the implementation. Research by Jan van den...

  • How to Win a Science Contest

    A study conducted by Jan van den Ende is referenced as it studies insiders, outsiders, and scientific success. One might think the science insiders win science contests, since they have the knowledge and background to solve...

  • Hoe zorgt u ervoor dat uw ideeënbus echt iets oplevert?

    Employees are full of great ideas and innovation which is stimulated by the idea box - a place where employees can submit their ideas. However, the success of this idea box depends on the implementation. Research by Jan van den...

  • Nederland scoort steeds beter in de European Innovation Scoreboard

    Research conducted by Jan van den Ende concluded that the Netherlands has been strong in enablers for innovation (ranking it 5th in the European Innovation Scoreboard), particularly in knowledge production and public support, and...

  • Nederland scoort hoger op innovatie

    Research conducted by Jan van den Ende concluded that the Netherlands has been strong in enablers for innovation (ranking it 5th in the European Innovation Scoreboard), particularly in knowledge production and public support, and...

  • Nederlandse bedrijven: ga eens innoveren!

    Research conducted by Jan van den Ende concluded that the Netherlands has been strong in enablers for innovation (ranking it 5th in the European Innovation Scoreboard), particularly in knowledge production and public support, and...

  • SOMS MOET JE NOOIT NAAR JE KLANTEN LUISTEREN

    The contradiction of listening to customers vs. showing them what they want like Steve Jobs has been solved by Jan van den Ende. He claimed it depends on the type of innovation and whether it involves functional or emotional...

  • ‘Verbazingwekkend: publieke sector scoort beter op innovatie dan bedrijfsleven’

    Research conducted by Jan van den Ende concluded that the Netherlands has been strong in enablers for innovation (ranking it 5th in the European Innovation Scoreboard), particularly in knowledge production and public support, and...

  • Nederland scoort beter in innovatiemanagemenr

    Research conducted by Jan van den Ende concluded that the Netherlands has been strong in enablers for innovation (ranking it 5th in the European Innovation Scoreboard), particularly in knowledge production and public support, and...

  • Voor sommige innovaties kun je de klant beter negeren

    The contradiction of listening to customers vs. showing them what they want like Steve Jobs has been solved by Jan van den Ende. He claimed it depends on the type of innovation and whether it involves functional or emotional...

  • Negeren van klant leidt soms tot succesvollere producten

    The contradiction of listening to customers vs. showing them what they want like Steve Jobs has been solved by Jan van den Ende. He claimed it depends on the type of innovation and whether it involves functional or emotional...

  • Ontwerpen? Negeren van klanten soms beter dan naar hen luisteren

    The contradiction of listening to customers vs. showing them what they want like Steve Jobs has been solved by Jan van den Ende. He claimed it depends on the type of innovation and whether it involves functional or emotional...

  • Klant negeren helpt vaak

    The contradiction of listening to customers vs. showing them what they want like Steve Jobs has been solved by Jan van den Ende. He claimed it depends on the type of innovation and whether it involves functional or emotional...

  • Don't Ask, Customers can hamper innovation says University.

    RSM Rotterdam School of Management at Erasmus University suggests that listening to your customers doesn’t always result in the best innovations for companies. Researchers looked into 132 recent innovation projects and found that...

  • Co-creation, innovation and when you should get your customers involved – Interview with Prof. Jan van den Ende

    Today’s interview is with Professor Jan van den Ende, who is Professor of Management of Technology and Innovation at RSM (Rotterdam School of Management). Jan joins me today to talk about a research paper that he and some...

  • De klant negeren kan een succesvoller product opleveren

    The contradiction of listening to customers vs. showing them what they want like Steve Jobs has been solved by Jan van den Ende. He claimed it depends on the type of innovation and whether it involves functional or emotional...

  • The creative potential of (some) outsiders

    To explore the role of outsiders and insiders empirically, Oguz, together with Jan van der Ende from RSM, have explored who comes up with winning solutions to contest posted on InnoCentive - one of the largest crowdsourcing and...

  • Nederland innovatief, omzetten kennis in producten blijft zwakke plek

    The Netherlands rose from fifth to fourth place on the European Innovation Scoreboard this year, a list of the most innovative countries published annually by the European Commission. RSM Professor Jan van den Ende has analysed...

  • The creative potential of (some) outsiders

    Brands are continuously on the look-out for creative insights to develop innovative marketing offerings — products, services, advertisements and/or other customer experiences. From time to time, internal teams struggle to deliver...

  • 57 Insights from leading brands and experts on what it takes to deliver a Wow customer experience: Part 1

    Jan van den Ende was interviewed by Adrian Swinscoe, author of "How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing" on what it takes to deliver better customer service and experience. Jan says that a wow...

  • Leerstoel innovatie in glastuinbouw

    Jan van den Ende of RSM will be part of the chair for the 'Innovation in Horticulture'.

  • Save the Date: Symposium ‘Toekomst van de Baggerindustrie’

    Jan van den Ende, Professor of Management of Technology and Innovation at RSM, will speak at the symposium on 29 november on the dredging industry. He will present his results of the study entitled 'Future of the Dredging...

  • Ignoring customers’ opinions can lead to more successful products

    Jan van den Ende, Professor of Management of Technology and Innovation at RSM, has been mentioned in an article. He found that customers’ opinions only improve the development of certain types of products, as new functions or...

  • Curious about the future of the dredging industry?

    Jan van den Ende, Professor of Management and Technology at RSM, will present the results of his study entitled ‘The Future of the Dredging Industry’ at the symposium ‘Future of the Dredging Industry’ on Thursday November 29, 2018...

  • Ignoring customers’ opinions can lead to more successful products

    Jan van den Ende, Professor of Management of Technology and Innovation at RSM, has been mentioned in an article. He found that customers’ opinions only improve the development of certain types of products, as new functions or...

  • Nieuwsgierig naar de toekomst van de baggerindustrie?

    Jan van den Ende, Professor of Management and Technology at RSM, will present the results of his study entitled ‘The Future of the Dredging Industry’ at the symposium ‘Future of the Dredging Industry’ on Thursday November 29, 2018...

  • INNOVATIE BROODNODIG VOOR NEDERLANDSE BAGGERSECTOR

    If the Dutch and Belgian dredging industry wants to keep up with Chinese competition, it is necessary to renew and seek cooperation. This is the most important conclusion from the report 'The Dutch and Belgian Dredging Industry:...

  • Toenemend protectionisme bedreigt concurrentiepositie Nederlandse en Belgische baggerindustrie

    If the Dutch and Belgian dredging industry wants to keep up with Chinese competition, it is necessary to renew and seek cooperation. This is the most important conclusion from the report 'The Dutch and Belgian Dredging Industry:...

  • The Dutch and Belgian Dredging Industry: Exploring the Future

    If the Dutch and Belgian dredging industry wants to keep up with Chinese competition, it is necessary to renew and seek cooperation. This is the most important conclusion from the report 'The Dutch and Belgian Dredging Industry:...

  • De Nederlandse en Belgische baggerindustrie: een toekomstverkenning

    If the Dutch and Belgian dredging industry wants to keep up with Chinese competition, it is necessary to renew and seek cooperation. This is the most important conclusion from the report 'The Dutch and Belgian Dredging Industry:...

  • Toekomst horti-tech onder de loep op Future Trends & Innovations event

    Jan van den Ende of RSM was a keynote speaker at the ‘Future Trends & Innovations’ event at the World Horti Center. The event discussed the future of horti-tech.

  • Toekomst horti-tech onder de loep op Future Trends & Innovations event

    Jan van den Ende of RSM was a keynote speaker at the ‘Future Trends & Innovations’ event at the World Horti Center. The event discussed the future of horti-tech.

  • Kunstmatige intelligentie en slimme dienstverlen bieden legio mogelijkheden voor tuinbouwtechnologie

    Jan van den Ende of RSM was a keynote speaker at the ‘Future Trends & Innovations’ event at the World Horti Center. The event discussed the future of horti-tech. Jan stated that artificial intelligence and smart services offer...

  • Tuinbouw-cluster lijkt op Silicon Valley

    An extensive article with Jan van den Ende of RSM. The article discusses his new specialisation of Horticulture Innovation. Jan will help growers and suppliers to make their innovation more professional, financed by the...

  • Toekomst en ontwikkelingen van de baggerindustrie

    An article that discusses Jan van den Ende's research called ‘The Future of the Dredging Industry’ which was presented at the symposium ‘Future of the Dredging Industry’. The research includes macro and technological trends and...

  • The proof of the pudding is in the eating

    An article discussing the Dutch dredging industry mentioning Jan van den Ende of RSM.

  • Is there a recipe for innovation success?

    An article co-written by Jan van den Ende of RSM regarding the proclaimed 'recipe for success'. Jan claims that there is, in fact, no recipe for innovation success.

Discovery items

BBC World News interviews Jan van den Ende

BBC World News interviewed Jan van den Ende about his research into the input of customers in the design process of new products.

The Netherlands strengthens position as European Innovation Leader

The Netherlands strengthens its position as innovation leader. Converting knowledge into products and services continues to be a weak spot.

Ignoring customers’ opinions can lead to more successful products

Research by Prof. Jan van den Ende shows when your customers might have something useful to add during the design process.

Nurturing Good Ideas

Courses

Social Networks and Market Competition

  • Study year: 2018/2019, 2017/2018, 2016/2017, 2015/2016, 2014/2015, 2013/2014
  • Code: BERMASC020
  • ECTS: 3 Level: Master

Innovation Management

  • Study year: 2018/2019
  • Code: BM-IM09CC
  • ECTS: 8 Level: Master

BIM Research Methods I

  • Study year: 2018/2019
  • Code: BM05BIM
  • ECTS: 2 Level: Master

New Business: Innovation & Entrepreneurship

  • Study year: 2019/2020, 2018/2019, 2017/2018
  • Code: BMA2108
  • ECTS: 5

NIE1, New business: Innovation & Entrepreneurship

  • Study year: 2019/2020, 2018/2019
  • Code: BMA3140
  • ECTS: 6

MI Company-based Research Project

  • Study year: 2018/2019, 2017/2018, 2016/2017, 2015/2016
  • Code: BMBPMI
  • ECTS: 6 Level: Master

BIM Master Thesis

  • Study year: 2018/2019
  • Code: BMMTBIM
  • ECTS: 16 Level: Master

Past courses

Introduction to Business

  • Study year: 2017/2018, 2016/2017, 2015/2016, 2014/2015
  • Code: BAP064
  • ECTS: 5 Level: Bachelor 1, Bachelor 1

Innovation Management: Research on Organizing in a Context of Uncertainty

  • Study year: 2016/2017, 2014/2015
  • Code: BERMASC035
  • ECTS: 5 Level: Master

Innovation project management

  • Study year: 2014/2015
  • Code: RSM03MI
  • ECTS: 4 Level: Master

MI Company-based research project

  • Study year: 2014/2015
  • Code: RSMBPMI
  • ECTS: 6 Level: Master

Organisation of innovation

  • Study year: 2013/2014
  • Code: RSM04MI
  • ECTS: 7 Level: Master